Surface Book, Fan noise normal?

[Tech Enthusiast]

I just got my Surface Book and while people say "most issues are solved by now" i am unsure if mine is damaged or not.

 

Just running any browser the fans start to spin with a VERY noticeable ramp up sound. They stop after 2 seconds... just to start back up again another 2 seconds later. 

If they would just KEEP running it would not be an issue i guess, but this ramp up sound is very noticeable and annoying. 

 

Since this thing is meant for university use noise is a big concern for me. I can hardly use it in any courses if i can not get rid of this fan issue.

 

Microsoft offered me to take it back and i can order a new one, but they did not tell me if this is a common thing with Surface Books or a damaged unit. Since i know noone that has one i can not check on that either. So... anyone here has any experience with a Surface Book? I don't want to reorder the same thing, just to have the same issue again. 

 

Thanks

[Donut417]

 Hard to say. Which model of the Surface Book do you have? Im not sure where the fan is in the unit. I mean it is a 2 in 1, plus some models to have a dedicated GPU which I would think would need active cooling. Does it feel hot to the touch? 

[Tech Enthusiast]

No, it does not feel hot at all. That is why i am wondering (along with the crazy 2 sec intervalls).

 

But yes, it does have a dGPU since microsoft is not selling the 256gb SSD version without a dGPU in germany. Very sad about that since i don't need the gpu but DEFINITLY need the space :-/.