R9-390 no display

[Wiraqocha]

So I just bought a new video card an XFX R9-390 and a new PSU corsair HX1200i (overkill ik :P) that I put on a IPIWB-PB mainboard from my 3 year old HP PC and the stupid new video card ain't working. My monitor is a HP 2311gt and I can use my computer with the old video card no probs BUT whenever I install the new card my Monitor just don't detect it and I only see a blank screen. I HAVE NO IDEA WHAT CAN I DO. Please help

[dragoon20005]

are you able to update the BIOS?

 

check your mobos latest BIOS

 

if not i can say HP is stupid to lock the BIOS so that you cant run aftermarket GPUs

[Frosty]

I had this problem with a motherboard from Dell prebuilt I tried to stuff a 390x onto. I was pretty sure it had something to do with a BIOS issue with the board, and it being an older (Sandy Bridge) prebuilt part, was never going to get updated. Luckily I had another machine that I could throw it into and the card worked perfectly. 

[ismma99]

it is the bios probs i had the same problems but on the skylake gen lol but thats becuse my gpu is probs getting old so i had to update my bios and everything worked perfect so id say take a look at the brand of the mobo and check the version and update it if needed like Dragoon20005 suggested 

[sushisharkjl]

Reset CMOS, and if it doesn't work, test the GPU on another system.

 

if(worksOnOtherSystem) { replaceMotherboard(Craigslist, used); }

else { returnMaterialAuthorization(XFX); }

[Wiraqocha]

So I've already RMA the video card and they check it and said it was fine and I got it back yesterday ALSO I've tried to get into the BIOS setup but since I Updated my machine to win10 I'm unable to go the the BIOS set up screen, I just don't know how.

 

I've already try stuff like taking the battery out for a few seconds and take in and out the ram sticks but no dice. So anyone, any idea on how to get to BIOS setup menu???

[Wiraqocha]

... also, I'm unable to find the UEFI firmware settings or the BIOS setup screen