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NZXT Kraken x61 - Noise coming from the pump

Stindi
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So I just installed a brand new Kraken x61 into my case. For the first few minutes it was silent and just the fan noise but after their software CAM started up a popping/rattling noise from the pump started. 

 

After playing around with their software I found that the noise only happens when the pump is at a low speed (silent mode within the software) and the noise stops when I increase the pump speed(or go into performance mode). At the moment I have created a profile within the software that allows the pump to make no noise but I feel like this should not have to be the case.

 

So my question is, is it something that will go away over time or should I contact NZXT and try to get it RMA'd??

 

Thanks you!

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Most AIOs have pumps that are noise and obnoxious my H100i is make the majority of the noise in my computer.

So it could be making more noise than u were hoping

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Only annoying thing is that as I increase the pump speed the fans increase also, think I may have to invest in extremely quiet fans for the radiator otherwise that will annoy me too much. Soo much louder than I had it before.

 

Cheers guys :)

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Only annoying thing is that as I increase the pump speed the fans increase also, think I may have to invest in extremely quiet fans for the radiator otherwise that will annoy me too much. Soo much louder than I had it before.

 

Cheers guys :)

The popping most likely are air bubbles, I don't know if that would be covered by warranty because all the AIOs have atleast some air bubbles. 

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CPU: R7 5800x -- Mobo: Gigabyte B550 Gaming X v2 -- RAM: 2x16GB Kingston Fury Renegade -- GPU: Asrock RX 6800 XT Phantom Gaming OC -- Case: Fractal Design North Walnut/Black Mesh -- Storage: 2TB 970 Evo Plus, 4TB NM790 -- PSU: BeQuiet Pure Power 11 Platinum 650w -- Displays: AOC AGON  AG352UCG, Dell Ultrasharp U2715H -- Cooling: Noctua NH-D14 -- Mouse: Corsair M65 -- Keyboard: Func KB 460 MX Blue -- Sound: Motu M2 -> THX 789 -> DT880 600Ω -- Mic: RØDE NT1-A

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RIG 2: Intel i5-8400, 16 GB RAM, RTX 2070S

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The only thing I dont like is that it makes a noise in the pre-set silent mode by NZXT. Surely this should not slow the pump down enough to force the pump to make the noise.

 

I have sent a ticket to NZXT but looking at other people online they seem to have issues with the support from NZXT  :mellow:

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