What Makes a Good Server Provider?

[Nater]

My friend owns a decently sized company and I've worked out a deal for a reseller program that's a bit different than the typical reseller, and I'm wondering what you guys look for when purchasing a server, what kind of site features that make or break it for you?

[KraftDinner]

I've never purchased a server but I can guarantee security is a huge feature that I would look for

[Exploded117]

snipity snip snip

 

Great customer service is a must for troubleshooting, decent pricing. Also, you need to have good servers. If you don't have good servers that can't handle a load or go down all of the time, no amount of how good your company is can save you. But good customer service is really a big thing that will make some companies stand out from others. That's whats made me switch ISPs.

[Nater]

Great customer service is a must for troubleshooting, decent pricing. Also, you need to have good servers. If you don't have good servers that can't handle a load or go down all of the time, no amount of how good your company is can save you. But good customer service is really a big thing that will make some companies stand out from others. That's whats made me switch ISPs.

 

 

I have a work phone that I will have on me for nearly all hours a day, and I stay up to ungodly hours so the livechat/ticket support will nearly always be monitored.

[Exploded117]

I have a work phone that I will have on me for nearly all hours a day, and I stay up to ungodly hours so the livechat/ticket support will nearly always be monitored.

That may do you good for now, but as the company grows I would definitely recommend that you make customer service a priority.

[Nater]

That may do you good for now, but as the company grows I would definitely recommend that you make customer service a priority.

 

It absolutely will be when I make enough to purchase my own servers.

[Bittenfleax]

-snip-

Low monthly rates, good upload speed, decent CPU of 3.4GHz and upwards and no downtime. 

[thomas harding]

good cheap and reliable internet with a good support team that can help your problems

[Mattch23]

A way for the customer to remotely access their server (if un-managed), even if they disable the bloody network adapter (it happens).

 

IP KVM would help with that

[Nater]

Thanks for the replies.

[Guest]

What are you aiming to do?