BT infinity worth getting ?

[MrEleven1181]

Got a letter saying bt infinity is now available in my area but it's double what I pay now. So is it worth getting my current speeds are 15down 1upand switching to bt will be 34down 9up.

[manikyath]

well.. is it worth to you to pay double for double the speed?

[Quincy15]

I like BT infinity and have been with them for years. High speeds and reasonable reliability.

 

Their Wifi boxes fail around every 18 months though I am on my 3rd

[cragger89]

If you NEED the speed, then yes, it is worth getting.

 

If you don't NEED it, then no, it isn't worth getting. If you are just browsing, fibre is going to be no faster than ADSL (assuming that is what you currently are limited to.)

[Kirky2k15]

No Virgin is better

[dom1310df]

I like BT infinity and have been with them for years. High speeds and reasonable reliability.

 

Their Wifi boxes fail around every 18 months though I am on my 3rd

Why would you use the box they supply anyway? Third party routers are always much better

[Tedster]

No Virgin is better

Apart from the stories I've heard of throttling, I can second this.

 

Why would you use the box they supply anyway? Third party routers are always much better

Because they give you them for free!

[Kirky2k15]

Why would you use the box they supply anyway? Third party routers are always much better

Not always... Virgin's super hub 2 is actually pretty good, its got AC wireless (so has the rest of my equipment)

[Kirky2k15]

Apart from the stories I've heard of throttling, I can second this.

Yeah... they do tend to hit you after 6PM till 10PM which is literally when everyone and his dog is online

[Quincy15]

Why would you use the box they supply anyway? Third party routers are always much better

Because they are free with the service and provide good levels of performance when not broken (!)

 

I have a spare that I keep when the current one breakes down, current one is about 10 months old so wont happen on average till 2016

[cragger89]

The services they offer seem to be pretty similar - both offer a good service when it is working. My BT Infinity line has less latency than my parents Virgin line, but that isn't necessarily the fault of the product, it's just down to where the exchange boxes etc are located.

 

Both can be abysmal when things go wrong - luckily I have had 0 problems with BT so I've not had to "deal" with their CS teams.

 

Throttling isn't something I'd willingly take on, although I can be honest and say I am completely unaware of any speed decrease with my line, but I don't do a LOT of downloading, so if BT throttles, I've not noticed.

[Master Disaster]

I've got a fair few friends who are on Infinity and it seems like over the last 18 months or so there's always been at least one of them whose had some kind of problem with the service. My best friend has had 2 hubs in 6 months, and other friends are telling me about connection drop outs, speed drop outs and mega throttling. I believe BT class the hours of 2pm till 11pm as peak times and during these times any downloads you do will only run at 50Kbps maximum.

 

My mums friend has been cut off entirely 3 times in the last 6 months (last time it happened both the phone and broadband went down) and they keep blaming the phone line for her issues but they still refuse to change the actual line and instead just keep patching something at the exchange. Last tiem it happened on a Friday and when she called them they told her their engineers don't work weekends so she'd have to wait it out until the Tuesday before they could even send someone round to look at the problem despite them actually finding a fault on the line test they did. Then to top it off they offered her 500mb a day of free BT Openzone WiFi access to get her online over the weekend but with a strict warning that going over the 500mb would cause her to be billed for the entire day plus an extra charge for exceeding the daily limit.

 

I'd recommend Sky Fibre over BT any day.

[cragger89]

I've got a fair few friends who are on Infinity and it seems like over the last 18 months or so there's always been at least one of them whose had some kind of problem with the service. My best friend has had 2 hubs in 6 months, and other friends are telling me about connection drop outs, speed drop outs and mega throttling. I believe BT class the hours of 2pm till 11pm as peak times and during these times any downloads you do will only run at 50Kbps maximum.

 

My mums friend has been cut off entirely 3 times in the last 6 months and they keep blaming the phone line for her issues but they still refuse to change the actual line and instead just keep patching something at the exchange. Last tiem it happened on a Friday and when she called them they told her their engineers don't work weekends so she'd have to wait it out until the Tuesday before they could even send someone round to look at the problem despite them actually finding a fault on the line test they did over the phone with her. Then to top it off they offered her 500mb a day of free BT Openzone WiFi access to get her online over the weekend but with a strict warning that going over the 500mb would cause her to be billed for the entire day plus an extra charge for exceeding the daily limit.

 

I'd recommend Sky Fibre over BT any day.

 

I've never experienced any loss of speed at any of those times. Strange.

[MrEleven1181]

I don't mind paying double just don't want to buy it and the speeds end up not accurate. I do YouTube video and would like to live stream but can't the now because I only get 1 upload speed. Also would live streaming affect my fps in game I use i7 4790k 16gb ram and 980ti

[Maleko]

Defo worth getting Virgin, currently on 100, getting an upgrade to 150 by end of the year (will probs follow will a bill increase)

[Clayton R.]

I don't mind paying double just don't want to buy it and the speeds end up not accurate. I do YouTube video and would like to live stream but can't the now because I only get 1 upload speed. Also would live streaming affect my fps in game I use i7 4790k 16gb ram and 980ti

Live streaming is always going to make your FPS go down a bit, but based on your hardware you should have no issue depending on your resolution.

[MrEleven1181]

Live streaming is always going to make your FPS go down a bit, but based on your hardware you should have no issue depending on your resolution.

I game at 1080p and get 280-300 fps on CSGO what would that go down to if I live stream roughly?

[Clayton R.]

I game at 1080p and get 280-300 fps on CSGO what would that go down to if I live stream roughly?

It would drop a little bit. But 280-300 FPS You will still get at least 250 FPS AT LEAST

[Clayton R.]

Its not a very huge hit.

[Clayton R.]

BTW my internet Sucks! 1.2 down on a good day.... When it works.

[Master Disaster]

I've never experienced any loss of speed at any of those times. Strange.

I've personally watched my friends connection go from 3.6Mbps to 0.5Mbps during a download I was doing, when I asked him wtf is going on he simply said 2pm = throttled time. It's only for downloads though, we can still watch 1080 Netflix with zero issues at all but any downloads (http, ftp, torrent or Usenet) run at a silly slow speed.

Are you paying for the top tier service?

[cragger89]

I'm on "Unlimited broadband with Infinity 2".