PC Randomly shutting down

[raymen1]

Hi guys, I'm posting this for a friend because of some problems he is having with registration. I will keep in touch with him and talk for him.

 

Friend:

 

Hey guys, my pc has been randomly shutting down for 2-3 years or so and a friend recently told me to ask for help in this forum. The thing is that the shut down time really is random, sometimes I can play the entire day no problems and others it may turn off when playing for 5min. It has happened while doing other things than gaming but so rarely that I didn't think it was worth mentioning.

 

I will try to privde any info you guys ask me but I'm fairly weak with pcs.

[HumbleMobo]

Hi guys, I'm posting this for a friend because of some problems he is having with registration. I will keep in touch with him and talk for him.

 

Friend:

 

Hey guys, my pc has been randomly shutting down for 2-3 years or so and a friend recently told me to ask for help in this forum. The thing is that the shut down time really is random, sometimes I can play the entire day no problems and others it may turn off when playing for 5min. It has happened while doing other things than gaming but so rarely that I didn't think it was worth mentioning.

 

I will try to privde any info you guys ask me but I'm fairly weak with pcs.

Are your outlets grounded?  The PSU maybe shutting down to protect the components from surges.

[raymen1]

Are your outlets grounded?  The PSU maybe shutting down to protect the components from surges.

Outlets are not grounded but I don't think there are surges here.

[raymen1]

Update: My friend has provided me with this information below, he told me that he gets these kind messages  after rebooting when the pc randomly shutdown.

 

Sorry for spanish

 

 

Firma con problemas:

  Nombre del evento de problema: BlueScreen

  Versión del sistema operativo: 6.1.7601.2.1.0.768.3

  Id. de configuración regional: 3082

 

Información adicional del problema:

  BCCode: 117

  BCP1: FFFFFA8008AD8250

  BCP2: FFFFF8800F1A6288

  BCP3: 0000000000000000

  BCP4: 0000000000000000

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 768_1

 

Archivos que ayudan a describir el problema:

  C:\Windows\Minidump\093015-18252-01.dmp

  C:\Users\Xavier\AppData\Local\Temp\WER-68032-0.sysdata.xml

 

Lea nuestra declaración de privacidad en línea:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0c0a

 

Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:

  C:\Windows\system32\es-ES\erofflps.txt