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Office 2013 activation problem Windows 10

Commander_Z
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so I upraded my laptop to windows 10 on release, and so far its been ok.

 

However, ive been having an issue with my office 2013 install. I'll preface this by saying the Office 365 software was provided through my university for free.

 

It installs the full version of office 2013 for up to 5 machines, so there's no product key to enter, just run the downloaded installer.

 

On the page where i download the installer, it lists my laptop as having one of the 5 available installs of Office.

 

It installed just fine, but when i opened a word document and it displayed the error message " Microsoft Office cannot verify the license for this product. You should repair the Office program by using Control Panel".

 

Both the quick repair, and the online repair fail to fix anything, and the problem persists.

 

Is it a windows 10 problem, and is there a fix, or should i go back to Windows 7??

 

Looking for a job

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windows 10 is not the problem. 

 

uninstall office and do a clean install, try again.

all else fails, steal it. 

We can't Benchmark like we used to, but we have our ways. One trick is to shove more GPUs in your computer. Like the time I needed to NV-Link, because I needed a higher HeavenBench score, so I did an SLI, which is what they called NV-Link back in the day. So, I decided to put two GPUs in my computer, which was the style at the time. Now, to add another GPU to your computer, costs a new PSU. Now in those days PSUs said OCZ on them, "Gimme 750W OCZs for an SLI" you'd say. Now where were we? Oh yeah, the important thing was that I had two GPUs in my rig, which was the style at the time! They didn't have RGB PSUs at the time, because of the war. The only thing you could get was those big green ones. 

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windows 10 is not the problem. 

 

uninstall office and do a clean install, try again.

all else fails, steal it. 

 

I've already gone ahead and done that same result :(

 

It did this with the original Office 2010 that was on the laptop when it was running Windows 7, it complained that it wasnt licensed on Windows 10, so it must be windows 10.

 

Reinstall Windows 7 it looks like it

Looking for a job

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I've already gone ahead and done that same result :(

 

It did this with the original Office 2010 that was on the laptop when it was running Windows 7, it complained that it wasnt licensed on Windows 10, so it must be windows 10.

 

Reinstall Windows 7 it looks like it

office 2013 works fine on my win10

We can't Benchmark like we used to, but we have our ways. One trick is to shove more GPUs in your computer. Like the time I needed to NV-Link, because I needed a higher HeavenBench score, so I did an SLI, which is what they called NV-Link back in the day. So, I decided to put two GPUs in my computer, which was the style at the time. Now, to add another GPU to your computer, costs a new PSU. Now in those days PSUs said OCZ on them, "Gimme 750W OCZs for an SLI" you'd say. Now where were we? Oh yeah, the important thing was that I had two GPUs in my rig, which was the style at the time! They didn't have RGB PSUs at the time, because of the war. The only thing you could get was those big green ones. 

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I have the same issue and have currently an ongoing ticket with microsoft. Needless to say, unistalling office and deactivating it, then reinstalling does not help. Also, injecting teh key using cscript is no good either. Next update 5th august after the 3rd session online with MS.

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I have the same issue and have currently an ongoing ticket with microsoft. Needless to say, unistalling office and deactivating it, then reinstalling does not help. Also, injecting teh key using cscript is no good either. Next update 5th august after the 3rd session online with MS.

 

 

I just reinstalled windows7, reinstalled office 2013, and hey presto it all works

Looking for a job

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After 3 sessions with MS and over 5 hours on the phone, the best they could suggest is taking the laptop to a coffee shop (seriously). I think I have finally found an answer (at least it worked for me). Just testing it as a fix now and will let you know tomorrow. dead simple, surprised Microsoft didn't know!

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  • 2 weeks later...
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Ive been having the EXACT same problem. Apparently it could be a virus but I've run everything and it still doesn't work.going to try uninstalling again and double checking all files are removed before trying again. otherwise, I guess its back to windows 8.1 to try again there....

it was working fine before too, so i have no idea why it just stopped now....

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I recently had a similar, or the same problem with Office 2013 after replacing my SSD with a new one, without having first uninstalled Office 2013 from my previous SSD. This caused the license I was trying to use as being counted on Microsoft's servers as being already in use, and my subsequent attempt to do a new install with the same license was not accepted as valid from Microsoft's servers.

 

I contacted Microsoft support, and asked them to deactivate the license and reactivate it with my new installation. They did a phone validation thing, and then the license worked. I'm guessing it is the same situation for you, and a call to Microsoft will fix it.

You own the software that you purchase - Understanding software licenses and EULAs

 

"We’ll know our disinformation program is complete when everything the american public believes is false" - William Casey, CIA Director 1981-1987

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so it turned out that its not a registry problem (not for me at least). it was the ntdll.dll file was corrupted. after resetting windows 10 (basically reinstalling it) through settings>update and security, i reinstalled my programs and everything works.

i tried that as a last resort, so im glad it worked. 

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