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USB Ports not working

arnavvr
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So after troubleshooting myself, I can't get these USB ports to work. I thought they were defective, but in Device Manager, it says that drivers were not installed. I  re-installed Windows and the Drivers, and it still seems to not work.

 

Specs:

EVGA X79 SLI

Core i7 3930K

Adata SP600 SSD 128GB

MSI TwinFrozr III 7950

EVGA Supernova 850G2

 

Here is a picture of Device Manager

 

post-86754-0-71531100-1436825412_thumb.j

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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Are they USB 3.0 ports?

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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Are they USB 3.0 ports?

 

Yes, all of the USB 2.0 ports are working (that is how I am connecting Keyboard and Mouse) but USB 3.0 aren't working.

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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Yes, all of the USB 2.0 ports are working (that is how I am connecting Keyboard and Mouse) but USB 3.0 aren't working.

USB 3.0 requires its own drivers. If you've already installed the primary USB 3.0 drivers, the motherboard may also have secondary USB 3.0 drivers for another controller present on the board as an additional feature.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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USB 3.0 requires its own drivers. If you've already installed the primary USB 3.0 drivers, the motherboard may also have secondary USB 3.0 drivers for another controller present on the board as an additional feature.

 

There is only USB 3 ports on the EVGA website, is there any place that I can get secondary USB 3 drivers?

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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There is only USB 3 ports on the EVGA website, is there any place that I can get secondary USB 3 drivers?

Did you install the ones available on their website? You can only install other USB 3.0 drivers if they match the controller present. Meaning, you can't install Intel USB 3.0 drivers if you only have say an ASmedia controller.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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Did you install the ones available on their website? You can only install other USB 3.0 drivers if they match the controller present. Meaning, you can't install Intel USB 3.0 drivers if you only have say an ASmedia controller.

 

Yes, I downloaded them off of the website for my specific motherboard.

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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Yes, I downloaded them off of the website for my specific motherboard.

And they installed properly? Did it request a reboot?

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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And they installed properly? Did it request a reboot?

 

No.

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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No.

No what?

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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https://linustechtips.com/topic/406710-usb-ports-not-working/#findComment-5481243
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No what?

 

No reboot, it just said to close the wizard.

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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No reboot, it just said to close the wizard.

I would give your system a reboot anyways. If that doesn't work, maybe attempting to install the drivers again will.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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