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Monitors turning off

Jaybird

My monitors have been turning off as of late. I updated to the latest drivers 353.06. I cannot make it happen as it seems to be random. either in game or on the desktop. the monitors go black and then say there is no signal going to the monitors. the pc is still running normally as I am usually in team speak and I can continue to talk to them. I have rolled back to the 352.86 drivers and the monitors went black just a few minutes in after installation/restart. I have no idea what to do at this point. is there a log file I can view which would give me some indication of why this is happening? should I update to the 353.60 drivers, or roll back even further? Id appreciate the help.

 

 

 

specs: 

3770k

970

p8z77-I

ax750

h220

2hdd

2 ssd

 

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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have you tried physically turning the monitor off and on when it happens?

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have you tried physically turning the monitor off and on when it happens?

 yup. there is not signal being sent to the monitors. monitors say black. 

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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 yup. there is not signal being sent to the monitors. monitors say black. 

I know it sounds excessive but can you reinstall Windows? Maybe use a different drive you have lying around and a Windows install thing there?

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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I know it sounds excessive but can you reinstall Windows? Maybe use a different drive you have lying around and a Windows install thing there?

ya thats not happening because thats not the problem. like i said, everything is running fine when it happens. so either I got a pos 970, there are driver issues, or something more technical. but highly unlikely its windows. 

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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ya thats not happening because thats not the problem. like i said, everything is running fine when it happens. so either I got a pos 970, there are driver issues, or something more technical. but highly unlikely its windows. 

I'm just saying, as a clean-slate type thing if you have a random HDD lying around like yours truly (well, more than one). 

 

If you can see things on screen then I suggest at least trying to use a restore point and going back to a time where all worked unless you've saved a lot of stuff on there that you don't want changed and can't back up for whatever reason. Also, in terms of log-type files you can use the Event Viewer and check system and Windows logs to see if it maybe says something about kernel power or something related.

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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I'm just saying, as a clean-slate type thing if you have a random HDD lying around like yours truly (well, more than one). 

 

If you can see things on screen then I suggest at least trying to use a restore point and going back to a time where all worked unless you've saved a lot of stuff on there that you don't want changed and can't back up for whatever reason. Also, in terms of log-type files you can use the Event Viewer and check system and Windows logs to see if it maybe says something about kernel power or something related.

not sure if related but i noticed i was having issues with my backups. this is the error.

 

post-17956-0-22322100-1435554800_thumb.p

 

I checked event viewer. I am aware how event viewer works and that not everthing is a problem. these are my findings that resulted when my screens went blank. 

 

post-17956-0-46785600-1435555201.png

 

as for the last two images i recieved about 54 errors and they alternated these two messages. 

 

post-17956-0-84904500-1435555204_thumb.p

 

post-17956-0-43091600-1435555210_thumb.p

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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@Jaybird Just wanted to confirm something did you update using the GeForce Experience?

CPU Intel Core i7-5930K @ 3.5 GHz Motherboard Asus X99 Deluxe RAM Corsair Vengeance LPX 16GB @ 2800MHz GPU 2 x Gigabyte GTX 980 G1 Gaming (SLI)

Case Corsair Carbide Series Air 540 (Gray) Storage 2 x 1TB 850 Pro, 2 x 4TB WD Black PSU Corsair AX1500i (1500W) Display Asus PG348Q Ultrawide - G-Sync

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@Jaybird Just wanted to confirm something did you update using the GeForce Experience?

Possibly so when I updated. Do you think it is my issue? I don't use it and as such I can just remove it.

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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Possibly so when I updated. Do you think it is my issue? I don't use it and as such I can just remove it.

I'm pretty sure that error it gave you means Nvidia something. *Really helpful I know*

It sounds like you've already tried uninstalling everything from Nvidia already and reinstalling it... unless you haven't which might give you results. Also, does the same issue on occur on onboard graphics?

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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I'm pretty sure that error it gave you means Nvidia something. *Really helpful I know*

It sounds like you've already tried uninstalling everything from Nvidia already and reinstalling it... unless you haven't which might give you results. Also, does the same issue on occur on onboard graphics?

Yes, I've rolled back one update. And I have not tired onboard but that would not matter anyways as I would still need to get my GPU functional.

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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Yes, I've rolled back one update. And I have not tired onboard but that would not matter anyways as I would still need to get my GPU functional.

Well, I would at least suggest running off of onboard and if it has the same problem then we can eliminate the 970 being the issue.

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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Well, I would at least suggest running off of onboard and if it has the same problem then we can eliminate the 970 being the issue.

I can confirm that using onboard I won't have the issue.

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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I can confirm that using onboard I won't have the issue.

Like you tried it...?

 

OK, well if your GPUs were working before drivers got switched around then I guess try those drivers. If it's not successful then return your 970 :/

 

And I do still recommend reinstalling Windows no matter how painful it sounds...

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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Like you tried it...?

 

OK, well if your GPUs were working before drivers got switched around then I guess try those drivers. If it's not successful then return your 970 :/

 

And I do still recommend reinstalling Windows no matter how painful it sounds...

No I have not tired it. I just know it because of how the issue occurs. Like I said, I can still do everything I just can't see what I am doing because the GPU stops sending the signal. I am going to roll back to January's drivers when I get home later today.

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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No I have not tired it. I just know it because of how the issue occurs. Like I said, I can still do everything I just can't see what I am doing because the GPU stops sending the signal. I am going to roll back to January's drivers when I get home later today.

OK, tell us how it goes.

|PSU Tier List /80 Plus Efficiency| PSU stuff if you need it. 

My system: PCPartPicker || For Corsair support tag @Corsair Josephor @Corsair Nick || My 5MT Legacy GT Wagon ||

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I have rolled back to 347.25. a February 2015 release. 

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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Did that work ?

 MSI Z97A Gaming7 , 4690k , 2 X MSI 960 4g , 500gb ssd , 7tb of WD hdd storage , EVGA 100G2 , Corsair h100i , 2 X 32" 1440p as I RMAd the 4k ones , CM quickfire .

NOW I'VE LOST IT I KNOW I CAN KILL . TRUTH IS HIDDEN BEYOND THE GATES  IT'S ALL DARKER THAN BLACK .

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Possibly so when I updated. Do you think it is my issue? I don't use it and as such I can just remove it.

 

I have had somewhat the same problem sometimes when I update using the Geforce Experience, nowadays I do a clean install when I am updating.

Did you try entering safe mode and uninstalling all the Nvidia Drivers and reinstalling it?

CPU Intel Core i7-5930K @ 3.5 GHz Motherboard Asus X99 Deluxe RAM Corsair Vengeance LPX 16GB @ 2800MHz GPU 2 x Gigabyte GTX 980 G1 Gaming (SLI)

Case Corsair Carbide Series Air 540 (Gray) Storage 2 x 1TB 850 Pro, 2 x 4TB WD Black PSU Corsair AX1500i (1500W) Display Asus PG348Q Ultrawide - G-Sync

Cooling Corsair Hydro Series H100i Keyboard Razer BlackWidow Chroma Mouse Razer Mamba Sound Logitech G633 Operating System Windows 10

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I have had somewhat the same problem sometimes when I update using the Geforce Experience, nowadays I do a clean install when I am updating.

Did you try entering safe mode and uninstalling all the Nvidia Drivers and reinstalling it?

I rolled everything back to a February release and so far things have been going well.

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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Thanks m8 please check the date of the articles before posting. This is from 2012.

CM Storm Switch Tester MOD (In-Progress) - http://linustechtips.com/main/topic/409147-cm-storm-switch-tester-macro-mod/


       Ammo Can Speaker 02 (Completed) - http://linustechtips.com/main/topic/283826-ammo-can-speakers-02/       A/B Switch V 0.5 (Completed) - http://linustechtips.com/main/topic/362417-ab-switch-v0


     Build 01 - The Life of a Prodigy -  http://linustechtips.com/main/topic/13103-build-01-the-life-of-a-prodigy/             Build 02 - Silent Server 3000 - http://linustechtips.com/main/topic/116670-build-02-silent-server-3000/

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Thanks m8 please check the date of the articles before posting. This is from 2012.

 

It's the same error, caused by the same problem. The date doesn't matter. But you're welcome.

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