Help Installing Razer Comms.

[Ghost]

You should install norton and do a virus scan. That might help.

[ixi_your_face]

How do installer?

[joelthezombie15]

You should install norton and do a virus scan. That might help.

I used the windows defender and nothing showed. 

 

How do installer?

?

[JaeDee884]

I did and it still didnt work.

 

yes. 

 Uninstall and remove all Razer files. including your installer.

Redownload installer and then try again. 

[ixi_your_face]

http://www.youtube.com/watch?v=8yf5bPWJwCw

[joelthezombie15]

 Uninstall and remove all Razer files. including your installer.

Redownload installer and then try again. 

I have, 3 times

[JaeDee884]

I have, 3 times

could have a compatibility issue with your PC. 

[Puppet]

I have, 3 times

Just throw that exe I uploaded into your folder, you know me well enough to know it's legit. I have no interest in your hentai collection :D

[joelthezombie15]

could have a compatibility issue with your PC. 

I dont know what with, I think this is the problem but idk why. This is the third thing this week that hasnt worked. Maybe a win 7 reinstall?

[Snickerzz]

check the system requirements :D

[Snickerzz]

Just throw that exe I uploaded into your folder, you know me well enough to know it's legit. I have no interest in your hentai collection :D

*-*

[Night]

"Hardware Requirements: 

1.7 Ghz Processor, 
512MB Ram, 
DirectX 9 level Graphics card, 
Internet Connection -
See more at: http://www.razerzone.com/comms#product_specs"

[joelthezombie15]

"Hardware Requirements: 

1.7 Ghz Processor, 

512MB Ram, 

DirectX 9 level Graphics card, 

Internet Connection -

See more at: http://www.razerzone.com/comms#product_specs"

Ya, i have that

[JaeDee884]

I dont know what with, I think this is the problem but idk why. This is the third thing this week that hasnt worked. Maybe a win 7 reinstall?

I'd test the Build of the installer on another PC first. see if its the installer file being corrupt or invalid. if it works on another PC, then  a complete system install should work.

that being said there is probably another easy fix that's being hidden.

[Puppet]

I dont know what with, I think this is the problem but idk why. This is the third thing this week that hasnt worked. Maybe a win 7 reinstall?

 

Captain Picard, maybe you would like to answer this:

 

[JaeDee884]

Captain Picard, maybe you would like to answer this:

 

A system install can fix things.  I had to do a reinstall to have my webcam and graphics card installed at once lol

[Snickerzz]

Just install it to another computer if you can and take all of hte razer comms program files and put them on your derped computer :3

[Puppet]

A system install can fix things.  I had to do a reinstall to have my webcam and graphics card installed at once lol

 

I don't doubt it, but there are usually far simpler solutions.

[sonarctica]

Just download the exe Puppet gave you and stick it into the razer comms folder and launch it. I doubt it's a keylogger(:

[joelthezombie15]

Well then here's mine, put that in your folder and click on it.

 

https://www.dropbox.com/s/7zla8zw59wupw2d/RazerCore.exe

I installed that but it still wont work as soon as i click it it says that razercore.exe has stopped working. 

[JordanMac]

Have you tried looking in the Program files (x86) folder rather than the Program files folder?

[joelthezombie15]

Have you tried looking in the Program files (x86) folder rather than the Program files folder?

Yes. 

[Puppet]

I installed that but it still wont work as soon as i click it it says that razercore.exe has stopped working. 

I really don't know then, it must be an issue with hardware compatibility then.

 

To be honest I had issues with it myself, after I installed it I was getting a weird sort of screen tearing effect at the top of my screen while playing games and watching videos, wasn't too big just about the size of a taskbar but still very annoying. I suspect it was Razer Comms, I uninstalled it and a few other programs, rebooted and everything was back to normal.

 

I'm guessing they haven't fully optimized it for all hardware configs yet. What operating system are you running? because it doesn't support XP.

 

If everything is as it should be, then best to contact the customer support and see if they can help:

 

http://www.razersupport.com/software/comms/

[joelthezombie15]

I really don't know then, it must be an issue with hardware compatibility then.

 

To be honest I had issues with it myself, after I installed it I was getting a weird sort of screen tearing effect at the top of my screen while playing games and watching videos, wasn't too big just about the size of a taskbar but still very annoying. I suspect it was Razer Comms, I uninstalled it and a few other programs, rebooted and everything was back to normal.

 

I'm guessing they haven't fully optimized it for all hardware configs yet. What operating system are you running? because it doesn't support XP.

 

If everything is as it should be, then best to contact the customer support and see if they can help:

 

http://www.razersupport.com/software/comms/

Windows 7 64bit

[Puppet]

Windows 7 64bit

Yeah thought so, was just running out of ideas, actually should have remembered from your screen shots.

 

I'm guessing that it is not getting on with your hardware, I would message them now anyway in case no one replies here with a fix.

 

I noticed similar complaints on their Facebook page, which seemed to be fixed by an update. Also after googling I found a few other suggestions like clicking "run as administrator" and making sure that your firewall isn't blocking it.