G710+ doesn't work pre-boot? WTH?

[Skrizzles]

Hey guys, I just had a power surge. Lights flickered, power went out long enough to shut down computer. Power comes back on and I hit power. The screen about windows did not shut down properly comes up. I figure whatever, I'll just "start windows as normal." But it doesn't work. There's no response. I try the arrow keys, still nothing.

 

The timer counts down and windows restarts as normal. Eevrythings fine. But, my G710.

 

Does it not work pre-boot? Can I no longer hit "delete" during boot  to go into bios?

 

Am I missing drivers or something?

 

EDIT: Yep. Just tried it. No response during boot. Can't hit delete to go into bios.

[Aniallation]

Have you tried with a different keyboard, a non "gaming" one? Preferably PS/2?

[MblaZe7run]

I'm pretty sure drivers don't load until you're in the OS. I know using my USB keyboard, I have to wait a moment before I can get into the BIOS (usually I just spam the key so I don't miss it, I like to consider it a quick time event). PS/2 keyboards won't experience this issue, iirc.

[Vexzarium]

May need to reset your bios.

[DIV1D3]

Try it with another computer, and try another keyboard with your PC. 

For troubleshooting a PS/2 keyboard works best, so if you can use one of them. 

[Skrizzles]

My old lx300 wireless from logitech  works fine.

[DWN]

Reset BIOS settings to enable support for legacy USB on bootup.

Don't use front connections. Use rear USB connectors directly off the motherboard.