GTAV and CIV 5 Problems

[Ktechguy]

Okay so im troubleshooting my friends computer

 

Specs

CPU- AMD Phenom x4 965 @ 3.4 stock speed

RAM- 8gb ram @ 1333mhz

GPU- AMD 5750 1gb gddr5

MOBO- ASUS M5A97 r2.0

HDD- 1tb hdd

PSU- Thermaltake TR2 600w 

 

The Problem

Everything within windows runs fine. Initially would blue screen when playing gtav but I've replaced a stick of ram and it no longer blue screens. however gtav will load up and play for a bit but when i enter a heist it will blur over grey and not load. if i continue playing eventually things will start turning black especially at night they go pitch black (cant see a thing). Civilizations V won't start up from steam at all i click the button then nothing happens. 

 

What I've Done

Replaced ram with no effect to the problems (but still could be the ram slots)

Cloned hdd while it was blue screening with no effect.

Currently cloning hdd again to see if that solves the problem 

Ran CCleaner and malwarebytes nothing bad found and cleaned up some things

Dust removed and man was it bad; I had to take it outside with a vacuum and 5+ minutes of blowing.

 

Dont know what to do if this clone fails

Please Help 

 

[ADZ_123_!"£]

Okay so im troubleshooting my friends computer

 

Specs

CPU- AMD Phenom x4 965 @ 3.4 stock speed

RAM- 8gb ram @ 1333mhz

GPU- AMD 5750 1gb gddr5

MOBO- ASUS M5A97 r2.0

HDD- 1tb hdd

PSU- Thermaltake TR2 600w 

 

The Problem

Everything within windows runs fine. Initially would blue screen when playing gtav but I've replaced a stick of ram and it no longer blue screens. however gtav will load up and play for a bit but when i enter a heist it will blur over grey and not load. if i continue playing eventually things will start turning black especially at night they go pitch black (cant see a thing). Civilizations V won't start up from steam at all i click the button then nothing happens. 

 

What I've Done

Replaced ram with no effect to the problems (but still could be the ram slots)

Cloned hdd while it was blue screening with no effect.

Currently cloning hdd again to see if that solves the problem 

Ran CCleaner and malwarebytes nothing bad found and cleaned up some things

Dust removed and man was it bad; I had to take it outside with a vacuum and 5+ minutes of blowing.

 

Dont know what to do if this clone fails

Please Help 

Latest drivers?

[Ktechguy]

on the latest gpu drivers with catalyst control center

not sure about bios ill check when clones complete

[alenova]

Hey ktechguy,

The problem with everything turning black is probably your brightness and contrast settings. Tweak those in your graphics control panel and in game.

 

Civ V starting up from steam but not doing anything is probably corrupt local game files. Go to your steam library, right click Civ V, Properties, Local files, 

and verify the integrity of the game cache. Any random crashes of GTA V are probably issues with local files. Just try to use the repair wizards included in 

the game launcher itself or on steam.

 

Hope it helped,

alenova

[Ktechguy]

 

Hey ktechguy,

The problem with everything turning black is probably your brightness and contrast settings. Tweak those in your graphics control panel and in game.

 

Civ V starting up from steam but not doing anything is probably corrupt local game files. Go to your steam library, right click Civ V, Properties, Local files, 

and verify the integrity of the game cache. Any random crashes of GTA V are probably issues with local files. Just try to use the repair wizards included in 

the game launcher itself or on steam.

 

Hope it helped,

alenova

 

Verified Civ no errors but i updated the bios (was 14 versions out of date.....) civ started up and ran. starting gtav now