virus removal

[RainColt]

quoteso my coworker has a computer that I agreed to take a look at because he said he was pretty sure he had a virus and that he couldn't get on google chrome on it anymore so I figured "Sure, it's probably just conduate or search protect, I'll just remove them and be a hero, so I open it up and it has about 15 windows of browsers, pop up ads on his desktop and error notifications connecting to websites, everything this guy could get is probably on this so I'm looking at it with a glint in my eye and start removing the 8 virus removal programs and optimizers that I don't recognize as actually useful, and then I start on general programs that are useless like zombie news and fountaine and i discovered that one of the programs actually uninstalled chrome over the last hour or so I've gotten it to where it's no longer having all of its resources eaten up (but did have it blue screen on me once) but i still know there is a long way to go so I'm looking at this as a experience, where I have the opportunity to learn how to clean up virus' so I'm looking for advice where do I go to get started learning and can you guys give me suggestions.

[techguru]

if you have that messed up a pc..truthfully you should be backing up his data and formating

with a pc that infected..you can't be sure you got rid of all the infections and messed up settings unless you format it

[techguru]

if a pc is only has like 1 or infections..then yea..just clean them up..but if its really messed up..any good computer tech will backup the data and format and clean install

[Dannykins]

quoteso my coworker has a computer that I agreed to take a look at because he said he was pretty sure he had a virus and that he couldn't get on google chrome on it anymore so I figured "Sure, it's probably just conduate or search protect, I'll just remove them and be a hero, so I open it up and it has about 15 windows of browsers, pop up ads on his desktop and error notifications connecting to websites, everything this guy could get is probably on this so I'm looking at it with a glint in my eye and start removing the 8 virus removal programs and optimizers that I don't recognize as actually useful, and then I start on general programs that are useless like zombie news and fountaine and i discovered that one of the programs actually uninstalled chrome over the last hour or so I've gotten it to where it's no longer having all of its resources eaten up (but did have it blue screen on me once) but i still know there is a long way to go so I'm looking at this as a experience, where I have the opportunity to learn how to clean up virus' so I'm looking for advice where do I go to get started learning and can you guys give me suggestions.

All these on a usb drive including superantispyware 

http://linustechtips.com/main/topic/90213-malware-removal-guide/

[AMD Lover]

I always use a mix of everything, I have a bunch of keys for paid anti-virus but AVG works, then I'll move onto Malwarebytes then moving onto Spybot Search & Destroy and if all else fails ComboFix but you have to be careful with ComboFix because sometimes it can screw it up more than it already is, or.... I had a virus yesterday that kept reinstalling itself after being deleted. So I disconnected the computer from the internet, deleted the program files in Local Disk/Program Files and then quickly uninstalled via the control panel and ran a virus scan of the Local Disk.

 

• ComboFix
• AVG/Adware Remover
• Malwarebytes
• ComboFix/Full Reinstall or Refresh (Win 8.1)

[c3p0_]

This are the basic 2 to run:

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

https://www.malwarebytes.org/

 

Then check if it's connecting to ip's when all is closed and do a lockup on them

https://www.wireshark.org/

 

Also check for unsigned services

https://technet.microsoft.com/de-at/sysinternals/bb896653.aspx

 

If it's still acting up push the nuke button. Means reinstall the os as I'd say is the best to do with a system being trashed like you describbed.

[G33k 4 L1F3]

I always use a mix of everything, I have a bunch of keys for paid anti-virus but AVG works, then I'll move onto Malwarebytes then moving onto Spybot Search & Destroy and if all else fails ComboFix but you have to be careful with ComboFix because sometimes it can screw it up more than it already is, or.... I had a virus yesterday that kept reinstalling itself after being deleted. So I disconnected the computer from the internet, deleted the program files in Local Disk/Program Files and then quickly uninstalled via the control panel and ran a virus scan of the Local Disk.

• ComboFix
• AVG/Adware Remover
• Malwarebytes
• ComboFix/Full Reinstall or Refresh (Win 8.1)

yes. I agree, combofix is a really cuttthroat antivirus. It will even delete the antivirus on the computer if it isn't disabled first. Its really strict and wjll help get the stuff off.

by the way, it seems like there are alot of broken proxies on the computer, see about deleting them while dealing with the viruses. These proxies were probably placed by the viruses.

[TDP_Equinox]

if a pc is only has like 1 or infections..then yea..just clean them up..but if its really messed up..any good computer tech will backup the data and format and clean install

No, any good computer tech will try their freaking hardest to fix it.

Re installing windows should ALWAYS be a last resort.

 

OP:

Run 

Adware Removal tool

ADWCleaner

Combofix

HitmanPro

Junk Removal tool

Malwarebytes

MSE

Rkill

RogueKiller

Spybot S&D 1.6.2

and tdsskiller.

 

Normally i would link to a dropbox folder but i sorely need to update it, so simply search for them on an uninfected computer.

Run them all as an admin, do all the updates they ask you to do, and reset all browsers.

Use something like revouninstaller to remove bad programs. At this point, assume anything you have never heard of to be a bad program; their data be damned. 

Make sure to check the "screen resolution" section of the control panel and make sure there are no virtual screens (it's a thing), delete any proxies, re install chrome, and we can go from there.

this will take time, be patient. 

[techguru]

no tdp..a good tech will wipe it if its messed up badly

obviously your not a good tech if you think otherwise

[RainColt]

no tdp..a good tech will wipe it if its messed up badly

obviously your not a good tech if you think otherwise

I think it will be fun to dig in and learn how to fix these things, and what a better opportunity than when it can't get worse

[techguru]

..maybe...but often people are on a time frame..and don't have alot of time to screw around with the pc.....backing up and clean installing is often times quicker then trying to find every little infection

atleast it is for me since I do it like 3 times a week and I can do it with my eyes closed probably

[TDP_Equinox]

no tdp..a good tech will wipe it if its messed up badly

obviously your not a good tech if you think otherwise

Excuse me?

A GOOD tech, will never say another tech is bad at their job. **** you man.

I've revived computers from malware that you would run screaming from you little twirp.

[TDP_Equinox]

..maybe...but often people are on a time frame..and don't have alot of time to screw around with the pc.....backing up and clean installing is often times quicker then trying to find every little infection

atleast it is for me since I do it like 3 times a week and I can do it with my eyes closed probably

Just ignore this guy OP.