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xnoobftw
By xnoobftw
in Troubleshooting
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What to do when my friend's laptop doesnt start up? (W355SQ)

The keyboard lights up when he presses the on button but nothing shows on the screen, we have tried unplugging the hard drive to start it up, changing ram slots and spamming delete when the computer starts up but nothing solves the black screen.

The BBQ: i7-4770 / 212x / Tri-X R9 290x 1075/1400 / MSI H87-G43 GAMING / EVGA G2 850W / Corsair Spec 03 / Samsung 840 EVO 250gb SSD / Toshiba 2TB HDD / 8gb Kingston DDR3 1600mhz

Peripherals: G710+ / G502 / Bose Companion 2 Series III / Audio Technica ATH-M40x / Sound Magic E50

Monitors: Dell U2414H 

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Posted
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Perhaps the connector for the display is not plugged in right?

 

 

The display connector might not be plugged in fully or may of been damaged somehow. or the monitor simply broke, a drop can easily break a screen with no external signs that it has been broken.

Ah guess i'll ask him to send it back for repairs then... Thanks! 

The BBQ: i7-4770 / 212x / Tri-X R9 290x 1075/1400 / MSI H87-G43 GAMING / EVGA G2 850W / Corsair Spec 03 / Samsung 840 EVO 250gb SSD / Toshiba 2TB HDD / 8gb Kingston DDR3 1600mhz

Peripherals: G710+ / G502 / Bose Companion 2 Series III / Audio Technica ATH-M40x / Sound Magic E50

Monitors: Dell U2414H 

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https://linustechtips.com/topic/327838-help/#findComment-4452017
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