Asus laptop internet is broken

[Elysii]

I can't stand this, my sisters Asus laptop (Asus x54c) somehow just doesn't see my wireless network. 
I've tried all sorts of tools without result, finally resorting to a reinstall.
Guess what, that didn't fix it either. Someone, please help.

[manikyath]

- does the wireless see other networks? (y'know, sapping off the neighbors)

- is your access point wireless AC only? (if this is a thing, i'm done with router manufacturers)

- is your access point 2.4GHz and/or 5GHz? (some laptops cant access 5GHz)

- is it within range? (big houses and dense walls are a thing)

- can other devices find your wireless networks? (shouldnt be asking this)

[Elysii]

- does the wireless see other networks? (y'know, sapping off the neighbors)

- is your access point wireless AC only? (if this is a thing, i'm done with router manufacturers)

- is your access point 2.4GHz and/or 5GHz? (some laptops cant access 5GHz)

- is it within range? (big houses and dense walls are a thing)

- can other devices find your wireless networks? (shouldnt be asking this)

-yes

-no?

-2,4

-Yes, I was next to it

-How else am I posting this?

[manikyath]

-yes

-no?

-2,4

-Yes, I was next to it

-How else am I posting this?

very good, could you give me the settings the router is running on:

- channel

- mode

- channel width

- what kind of security (WEP/WPA)

[Elysii]

[Elysii]

Bamp

[kewiha]

The biggest red flag I see is that you're on Wifi Channel 13, which many North American devices can't access. Set it to 6, and you might find it magically works.