Makes restarts randomly

[MasterDisaster]

I hope im at wright place with this qestion.

 

So, here is my sistem - AMD FX 8120 at stock speeds, no overcloking, AsRock 970 pro3 mobo, 4 GB DDR3 RAM 1033 Mhz, GF 9500GT v-card, coolermaster GX 650W PSU,  win 7 64bit and 8.1 64bit at the same time.

Problem - i doesen mather what im doing and for how long - it restarts randomly. No BSOD, no dump file, just restarts AND some times hangs up (totaly no responce ). So at first i blamed firefox and youtube videos as sistem was restarting while i wached something. But now it does when i play some games ( nothing heawy, as my video card is a bit dated ). windows logs gave me this - Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first".

 

I just can understand what causes them, as all tests ( prime95 - 3 hours torchure test, no problems what so ever, memtest86 - 6 full cicles - RAM is good.) went good.

 

At the microsoft home page was info about that kernel event ID 41, as that can ocure for feev reasons, one of them - Overclocking: Disable overclocking to see whether the issue occurs when the system is run at the correct speed.

 

I didnt done overclocking, BUT as u can see in pictures, CPU does go from 1.3 Ghz till ~4 Ghz randomly ( screens were captured with ~3 min time diference ). I just dont uderstand where is problem.

 

Sory for my not so good english and if there is some other info u need - ask, i will try to provide it, as i wana know what is wrong with my sistem.

[QueenDemetria]

Sory for my not so good english and if there is some other info u need - ask, i will try to provide it, as i wana know what is wrong with my sistem.

Are you running the latest bios for your motherboard? My Gigabyte 990FXA-UD5 had the same issue until I updated the bios. 

 

Also +1 for running a 9500 gt with a 8 core FX. I have a similar set up lol.

[D2ultima]

Listen, look and see if you can find an event ID that says "kernel power has initiated a shutdown transition" just before your PC tries to restart.

 

If you can find this, this means your PC somehow believes it should shut down, and you may have voltage issues in your house. If this is the case, a line conditioner or UPS from APC could help greatly; however I do hope that it's just a BIOS update being required.

[MasterDisaster]

Jop, latest as i can get from AsRock.

Heh, i got this sistem used, so im fine with gt 9500, but i will go for upgrade in near furute.

 

What I just did was i disabled turbo core in BIOS. As its seems to me, this caused to make all 8 cores to run at 4 Ghz, not just 4 ot them, as it should be ( if im not wrong ), lets see if im wright or im wrong.

[MasterDisaster]

Listen, look and see if you can find an event ID that says "kernel power has initiated a shutdown transition" just before your PC tries to restart.

 

If you can find this, this means your PC somehow believes it should shut down, and you may have voltage issues in your house. If this is the case, a line conditioner or UPS from APC could help greatly; however I do hope that it's just a BIOS update being required.

Nope nothing at all ... even so, i made phisical look at the PSU for some bad caps or something ... as this unit is serving me for good 2+ years now. nothing at all.

[MasterDisaster]

Are you running the latest bios for your motherboard? My Gigabyte 990FXA-UD5 had the same issue until I updated the bios. 

 

Also +1 for running a 9500 gt with a 8 core FX. I have a similar set up lol.

yes, latest what i can get. For now all i did, was turning off turbo core function, as it seemt to make all 8 cores to go up to 4Ghz instead of 4, as it should be ( if i remeber corecctly). Will see if it works.

P.S. u have some nice setup there, mine needs some upgrade but for now im fine

[QueenDemetria]

yes, latest what i can get. For now all i did, was turning off turbo core function, as it seemt to make all 8 cores to go up to 4Ghz instead of 4, as it should be ( if i remeber corecctly). Will see if it works.

P.S. u have some nice setup there, mine needs some upgrade but for now im fine

Okay, and you will want to disable APM(Application Power Managment) in your bios. It doesn't really do anything but cause problems lol.

 

and thanks

[MasterDisaster]

Okay, and you will want to disable APM(Application Power Managment) in your bios. It doesn't really do anything but cause problems lol.

 

and thanks

Ok, i will done that, but i wonder why turbo core fuction tryed to ramp up all 8 cores, not 4, as it should???

[QueenDemetria]

Ok, i will done that, but i wonder why turbo core fuction tryed to ramp up all 8 cores, not 4, as it should???

I'm not quite sure how it works. I know that Turbo Core is activated when a program is only using a few cores(and you have the thermal headroom), but I'm not sure if it only pushes the cores used or all of them. I normally disable Turbo Core and just OC so I don't have too much experience with it lol. I do leave Cool n Quiet on though, and that controls all cores at once(unless if specified otherwise with OverDrive).

[dragoon20005]

The GX series from CoolerMaster are considered to be of normal quality

 

It does the job fine but I wont be surprised if the PSU develops problem later on

 

just for a good measure throw in a PSU you can borrow from your buddy that is know to be working well

 

 

 

Disable Turbo Core, Enable Cool n Quiet mode, Try with C6 enabled or disabled

 

make sure the Core Voltage is set to auto or adaptive

 

you could try AIDA64 and see if the CPU run stable under stress load

[MasterDisaster]

The GX series from CoolerMaster are considered to be of normal quality

 

It does the job fine but I wont be surprised if the PSU develops problem later on

 

just for a good measure throw in a PSU you can borrow from your buddy that is know to be working well

 

 

 

Disable Turbo Core, Enable Cool n Quiet mode, Try with C6 enabled or disabled

 

make sure the Core Voltage is set to auto or adaptive

 

you could try AIDA64 and see if the CPU run stable under stress load

Turbo core is disabled, core voltage is set to auto. so far no problems. I guess that i found problem. my PSU is serving me fine, as it was just and quck pick to my case at the time i upgradet it ( PSU before had to short wires ). but its fine, im sore about that for now.

[MasterDisaster]

I'm not quite sure how it works. I know that Turbo Core is activated when a program is only using a few cores(and you have the thermal headroom), but I'm not sure if it only pushes the cores used or all of them. I normally disable Turbo Core and just OC so I don't have too much experience with it lol. I do leave Cool n Quiet on though, and that controls all cores at once(unless if specified otherwise with OverDrive).

Same here ... as i had before an old Athlon64X2 5200+ wich didnt had turbo core, i just used cool n quiet. Now i have turbocore turned off and in HWmonitor it shows max frequency at 3.1 Ghz ... so far no restarts at all ... but it could be just luck ...

 

For all day long no restarts. Thanks for advices

[LexCalifornia]

Hey, I just saw that you have a board with an Etron USB 3.0 Chipset.

 

I had exact the same issues with my old Gigabyte GA-970A-UD3 (also an Etron USB 3.0 chipset, Gigabyte used it just in 1.0 and 1.1 Version of the board because it fastly fries). If possible try to disable the Etron USB chipset in bios, reset your cool n quiet option and see if your system still restarts. If not it's most likely the USB 3.0 chipset that's fried.

 

Worth a try.

[Visler7000]

Something seems to be wrong whit the bios settings for the cpu maby some power save feature whas disabled u can try with a clear CMOS

 

Or take a pick of your bios options on the cpu

[MasterDisaster]

Hey, I just saw that you have a board with an Etron USB 3.0 Chipset.

 

I had exact the same issues with my old Gigabyte GA-970A-UD3 (also an Etron USB 3.0 chipset, Gigabyte used it just in 1.0 and 1.1 Version of the board because it fastly fries). If possible try to disable the Etron USB chipset in bios, reset your cool n quiet option and see if your system still restarts. If not it's most likely the USB 3.0 chipset that's fried.

 

Worth a try.

So far i guess that problem was in Turbo core function. as for now all goes as it should be ... but if not i will give a try to your solution

[MasterDisaster]

Again restart. and again Event 41. Now im geting a bit pist off ... as i now installed windows 10, just for a try ( i do like it for now ). There is no  spare parts at the moment what i can use ( one almost dead geforce 7300 what i use to test pcie slots. It does make BSOD after driver install ). So i guess i will go as far as i can with this sistem and hope for some good paychecks ... and try to build something new or make some upgrades. 

I tryed all sugestions - no luck ... so far. It seems that one or feew components have, lets call it like this, treshold, after if its ower that, it makes restarts, if you all can get the idea ... 

[Visler7000]

wait a sek have u checked for a bad hdd?

[LexCalifornia]

Okay, once and again go all over this:

 

Check temperatures

Check Benchmarks (one for CPU, one for GPU only (I would recommend that you try MSI Kombustor and run all available tests - especially the RAM test for the GPU)

Uninstall Etron drivers or disable the USB 3.0 ports. (Again the Etron Chips can fry after a while)

Reset your Bios to default settings (maybe there's something causing problems)

 

If that all doesn't work uhm... I'm running out of ideas.

 

(That's exactly why I keep old spare parts^^)

 

and try what Visler7000 just mentioned and check your HDD for errors.

 

Also, this sounds common but reconnect all your cables.

 

And oh, what rn comes to my mind is check if your CPU cooler is running or if it stops somewhere.