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computer freezes

Spapbp
By Spapbp
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My computer freezes and everything stops responding after 10min-3hours. Windows will sometimes says that it has stopped working and i can end it, but i just get a blank screen from there. Sometimes the mouse stops working. I have to restart the computer to get it work again but then go through the same process. I have tried restoring back to an earlier time but i get error saying it failed. im using windows 8.1. 

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My computer freezes and everything stops responding after 10min-3hours. Windows will sometimes says that it has stopped working and i can end it, but i just get a blank screen from there. Sometimes the mouse stops working. I have to restart the computer to get it work again but then go through the same process. I have tried restoring back to an earlier time but i get error saying it failed. im using windows 8.1. 

try to go in safe mode then use system restore.

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Have you checked for high ram usage? Try defragging your HDD, cleaning out your pc from malware and such, when windows says it stops working, don't let it end, let it get it's self back together.

windows is telling me that none of it is defragged, and my computer is faster then ever right now at least going through my files. ive tried comodo to see if there was some malware , it found 2 things but i got rid of them 

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do a memtest and HDD scan using CrystalDiskMark

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i dont really know what im doing with this program do i just hit start

yea just hit start

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then what

wait for the test to complete then you take a screenshot and post here for us to see

 

MemTest86 will need to take a few hours

 

make sure there are no errors during the test

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wait for the test to complete then you take a screenshot and post here for us to see

 

MemTest86 will need to take a few hours

 

make sure there are no errors during the test

turns out I got the wrong thing, but now I think I got the right thing, right now I'm on a blue screen with lots of numbers and booted from a USB
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turns out I got the wrong thing, but now I think I got the right thing, right now I'm on a blue screen with lots of numbers and booted from a USB

yea that how memtest86 looks like

 

do the test and leave it for a few hours and post us the result of the test

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attachicon.gifIMG_21321.JPGattachicon.gifIMG_21331.JPG

no idea why they are upside down sorry

run the test longer and see the result

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attachicon.gifIMG_21351.JPGattachicon.gifIMG_21341.JPG did it for 3 hours

looks good

 

so that rules out RAM trouble

 

now will be HDD

 

Use Crystal Disk Mark to check for disk errors

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how long should i run it

it should be quite fast since it just show the HDD status and the speed rating

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looks ok for a HDD

 

now i wonder what it might cause the problem

 

just to be sure update your GPU, audio drivers

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looks ok for a HDD

 

now i wonder what it might cause the problem

 

just to be sure update your GPU, audio drivers

i have the newest amd drivers for my gpu but i dont really know about audio my px21 headset i dont think have any drivers or at least new ones and should i get something from realtek

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