Internet lag spikes

[The Last MeMe]

Recently my parents upgraded our internet to AT&T 40MBS internet package. Before everything was working fine on the internet it was just slow if somebody would try and watch netflix it would make everybody on the internet lag badly, so they upgraded. Since then everything works fine on the internet EXCEPT my computer and i have a feeling the guy that came out to our house throttled my computer, while talking with my parents he mentioned something about my computer using more internet than any other device in the house, which is very possible i use the computer to download movies, game, do schoolwork and basically everything else....the lag is very inconsistent and random and is most notable while i am gaming. I will be playing a CSGO match fine with 50 ping and suddenly spike to 500+ ping for the rest of the entire match sometimes even hours on end, during these lag spikes it does not matter if everybody is on the internet or if it is just me on it they still happen. Restarting my internet etc.. all doesnt help and i am not sure what else to do. I am on WIFI using a NETGEAR A6200 wireless adapter which i have made sure the drivers are up to date for.

[Arty]

Recently my parents upgraded our internet to AT&T 40MBS internet package. Before everything was working fine on the internet it was just slow if somebody would try and watch netflix it would make everybody on the internet lag badly, so they upgraded. Since then everything works fine on the internet EXCEPT my computer and i have a feeling the guy that came out to our house throttled my computer, while talking with my parents he mentioned something about my computer using more internet than any other device in the house, which is very possible i use the computer to download movies, game, do schoolwork and basically everything else....the lag is very inconsistent and random and is most notable while i am gaming. I will be playing a CSGO match fine with 50 ping and suddenly spike to 500+ ping for the rest of the entire match sometimes even hours on end, during these lag spikes it does not matter if everybody is on the internet or if it is just me on it they still happen. Restarting my internet etc.. all doesnt help and i am not sure what else to do. I am on WIFI using a NETGEAR A6200 wireless adapter which i have made sure the drivers are up to date for.

router? location?

[StareX]

Have you tried contacting your ISP for troubleshooting?

[Arty]

Have you tried contacting your ISP for troubleshooting?

he did say it was at&t though, idk how far he may go depending on the person he gets

sometimes i get genuis

other times thier dummer then rocls

[The Last MeMe]

he did say it was at&t though, idk how far he may go depending on the person he gets

sometimes i get genuis

other times thier dummer then rocls

Parents wont give me the account number so that i can contact them to get help nor will they call them out to fix it "because im the only one having problems" so they dont care.

[Arty]

Parents wont give me the account number so that i can contact them to get help nor will they call them out to fix it "because im the only one having problems" so they dont care.

onboard wifi card? is thier

reseting network settings?

check drivers for wifi cards thier may be a gaming option

[The Last MeMe]

onboard wifi card? is thier

reseting network settings?

check drivers for wifi cards thier may be a gaming option

Here is the external card i have http://www.netgear.com/home/products/networking/wifi-adapters/a6200.aspx

[Arty]

Here is the external card i have http://www.netgear.com/home/products/networking/wifi-adapters/a6200.aspx

any one on the motherboard?

 

check in drievr manager for gaming option or just options for it