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need help, origin account hacked!

pepsimaxl
By pepsimaxl
in PC Gaming
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so i wanted to play some bf4 and i couldent log in or change password, never sent me the mail.

so i looked into older mails and i see this ( both mails got sent on christmas )

Mail 1: Gyazo link

Mail 2: Gyazo link

so i clicked the "If you never made this change, please click here to change your email address back and change your password." link, and this popped up.... Gyazo Link .

 

and when i tried to get help from support there was nothing that said " i got hacked " or anything. so EA support was pretty much SHIT.

 

anyone have a idea?

 

Name on battlelog/origin: Pepsimaxl

just incase anyone wanna do some detective work :P

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try calling them

 eGPU Setup: Macbook Pro 13" 16GB DDR3 RAM, 512GB SSD, i5 3210M, GTX 980 eGPU

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is there no other way? cause it probably costs alot of money and then ill have to wait like 30 min for them to answer me. 

call them and be ready to give them alot of information such as the product key to the games your own and the correct about of games your own. 

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You must contact them. Phone or email support. It shouldn't cost you money at all.

 

Just remember to bring in proof that you own that account.

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 how do i contact them using email?

 

You can try:

 

http://help.ea.com/en/origin/origin/

http://help.ea.com/en/contact-us/

 

 

You will need to log into an account or create one to make a case though. Least I had too.

 

Google.com is a good utility for finding stuff like this out. 

 

In the time it took you to write this comment out, completely unhelpful, couldn't you have just given the info to the OP?

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  |  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.” ― Tupac Shakur  | "Half of writing history is hiding the truth" — Captain Malcolm Reynolds | "Museums are racist." — Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back." — MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another" — Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it." — Jefferson Davis |

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Gaben is here to help oh wait origin gross. I see this happening a lot. Hopefully EA does not charge you for their support. They did it to me a while back and never buy games from them anymore.

Love cats and Linus. Check out linuscattips-fan-club. http://pcpartpicker.com/p/Z9QDVn and Asus ROG Swift. I love anime as well. Check out Heaven Society heaven-society. My own personal giveaway thread http://linustechtips.com/main/topic/387856-evga-geforce-gtx-970-giveaway-presented-by-grimneo/.

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In the time it took you to write this comment out, completely unhelpful, couldn't you have just given the info to the OP?

 

In the time that OP took to write out his multiple inquiries, couldn't he have just gotten the info via Google?  There is a point where people must help themselves.

 

 

I would've gladly given OP the info if I was home.  Unfortunately, I was out and about.  Couldn't just drop everything.  Tried to be as helpful as I could.  I was a bit snarky, but, eh.  It's the internet.  That's what it's for.

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In the time that OP took to write out his multiple inquiries, couldn't he have just gotten the info via Google?  There is a point where people must help themselves.

 

 

I would've gladly given OP the info if I was home.  Unfortunately, I was out and about.  Couldn't just drop everything.  Tried to be as helpful as I could.  I was a bit snarky, but, eh.  It's the internet.  That's what it's for.

 

This is a community. He probably trusted this place more than a random google search.

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  |  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.” ― Tupac Shakur  | "Half of writing history is hiding the truth" — Captain Malcolm Reynolds | "Museums are racist." — Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back." — MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another" — Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it." — Jefferson Davis |

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Yeah, because Valve support is very reliable and helpful.

 

Oh wait.

Oh wait, I have never had any issue with Steam or any of my games. EA on the other hand is a company that just buys gaming studios to make profits.

Love cats and Linus. Check out linuscattips-fan-club. http://pcpartpicker.com/p/Z9QDVn and Asus ROG Swift. I love anime as well. Check out Heaven Society heaven-society. My own personal giveaway thread http://linustechtips.com/main/topic/387856-evga-geforce-gtx-970-giveaway-presented-by-grimneo/.

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Okay? Good for you.

 

 

That has nothing to do with anything.

It does. Buying Out Studios And Gutting Them. Westwood studios. EA ruined the command & conquer series. Early Server Shutdowns is another reason. EA was one of the first companies to have online passes. So I have to pay to play a game I bought used for the multiplayer side. Lets also mention the fact that they release DLC for need for speed games where the vehicles in the DLC were faster than the ones in the game. Also the fact that they go dlc crazy on that series. EA is all about their profits. I do like BIoware but the devs can only do so much. The publisher decides when the game is released and how much dlc is released. The studios they have make great games but thats about it. The support is simply not there. Why would I call valve for a third party game that I bought on steam? 

Love cats and Linus. Check out linuscattips-fan-club. http://pcpartpicker.com/p/Z9QDVn and Asus ROG Swift. I love anime as well. Check out Heaven Society heaven-society. My own personal giveaway thread http://linustechtips.com/main/topic/387856-evga-geforce-gtx-970-giveaway-presented-by-grimneo/.

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It does. Buying Out Studios And Gutting Them. Westwood studios. EA ruined the command & conquer series. Early Server Shutdowns is another reason. EA was one of the first companies to have online passes. So I have to pay to play a game I bought used for the multiplayer side. Lets also mention the fact that they release DLC for need for speed games where the vehicles in the DLC were faster than the ones in the game. Also the fact that they go dlc crazy on that series. EA is all about their profits. I do like BIoware but the devs can only do so much. The publisher decides when the game is released and how much dlc is released. The studios they have make great games but thats about it. The support is simply not there. Why would I call valve for a third party game that I bought on steam? 

 

I simply implied that Valve support is very poor. I know EA are a shit company, but that has nothing to do with what I said.

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I simply implied that Valve support is very poor. I know EA are a shit company, but that has nothing to do with what I said.

I just wish EA would improve their tech support. Buddy of mine recently called them and they wanted money for fixing a problem they made. I have yet to call valve tech support so I will trust what you are saying.

Love cats and Linus. Check out linuscattips-fan-club. http://pcpartpicker.com/p/Z9QDVn and Asus ROG Swift. I love anime as well. Check out Heaven Society heaven-society. My own personal giveaway thread http://linustechtips.com/main/topic/387856-evga-geforce-gtx-970-giveaway-presented-by-grimneo/.

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Do you have game keys or order numbers? Ive gotten my account back with just keys to prove i owned it

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Good luck with that.

 

<--- On hold for 2 hours, told to try again in another 2 hours for a specialist to help. 4 hours to get someone to help? No thanks...

 

NEVER AGAIN 

 

I was on for forty minutes tops.  On four separate occasions.

 

Maybe they just don't like you.

|  The United Empire of Earth Wants You | The Stormborn (ongoing build; 90% done)  |  Skyrim Mods Recommendations  |  LTT Blue Forum Theme! | Learning Russian! Blog |
|"They got a war on drugs so the police can bother me.” ― Tupac Shakur  | "Half of writing history is hiding the truth" — Captain Malcolm Reynolds | "Museums are racist." — Michelle Obama | "Slap a word like "racist" or "nazi" on it and you'll have an army at your back." — MSM Logic | "A new command I give you: love one another. As I have loved you, so you must love one another" — Jesus Christ | "I love the Union and the Constitution, but I would rather leave the Union with the Constitution than remain in the Union without it." — Jefferson Davis |

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guys, reasons why i asked this on here is because i get quick and good help very fast.

and im not a idiot that dosent try to look it up myself first.

so please, dont try to be a smart head saying

 

Google.com is a good utility for finding stuff like this out. 

 

 

if you are going to be negative or not really trying to help. dont comment then.

 

also thanks to the other guys who tried to help me atleast :)!!

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guys, reasons why i asked this on here is because i get quick and good help very fast.

and im not a idiot that dosent try to look it up myself first.

so please, dont try to be a smart head saying

if you are going to be negative or not really trying to help. dont comment then.

also thanks to the other guys who tried to help me atleast :)!!

You say that you're not an idiot but you somehow managed to have your email compromised and you probably had the same password to your origin and you let them set up two factor of the authentication and then verify through your own email and didn't notice until weeks later. I mean yeah it sucks that your stuff got stolen but this is something that you definitely could've caught much sooner if you did even minimal monitoring. The safety precautions didn't fail you here, it was your own lack of attention.
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You say that you're not an idiot but you somehow managed to have your email compromised and you probably had the same password to your origin and you let them set up two factor of the authentication and then verify through your own email and didn't notice until weeks later. I mean yeah it sucks that your stuff got stolen but this is something that you definitely could've caught much sooner if you did even minimal monitoring. The safety precautions didn't fail you here, it was your own lack of attention.

i havent used origin in a half year. and i dont get buisniss mails or anything, so therfore i dont check my email every day. i only log into it when i get a mail im expecting. and yes maybe it was a lack of my attention and security etc...

but EA should still not have bad support. the only option they gave me was "call me in xxx minuts" and when i clicked that. it was only for people in Usa and canada. so basicly i couldent get help...

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