no signal

[TheBrownWonder]

Hi I just built my first pc but i'm having a bit of a problem everything seems to be working except my monitor is getting no signal I opened up my case to take a look at it and my graphics card (asus radeon r9 270x) has 2 lights on one is green and the other is red there are also 2 plugs under the lights the one that i plugged the power supply into is green the other is red, the fans on the card also are not running. Am i supposed to plug the power supply into both spots or something... also my motherboard doesn't have integrated graphics.

[Minecraftonian]

First off, nice card. The integrated graphics wouldn't make a difference regardless if your video cable is plugged into the card. Yes, you need to plug in both cables. Let me know if this worked or not.

[TheBrownWonder]

ok well the cord that comes with the graphics card splits into 2 molex but i read somewhere not to use those cause they are old technology but i tried it with one of the cables that came with my power supply that fits and both lights are now green and the fans are running but still no signal then i changed to both cables that came with the power supply still have both lights green fans are running but still no signal

[Minecraftonian]

In that case, take out the graphics card and re seat it. Try a different PCI slot if any are available.

[TheBrownWonder]

ok i put it in a different slot ans still the same results... there isn't anything else the graphics card has to be plugged into right

[Minecraftonian]

No. The graphics card is read by the PCI slot and is powered by the two cables. Remove the CMOS battery (looks like a big watch battery) for about a minute. Then pop it back in and reboot. 

[TheBrownWonder]

ok i think i did it right but still doesn't work here is how i did it. Turn off and unplug my grahics card is in the way so i had to take it out then i took out the battery i read that you should hold down the power button to get rid of any left over energy after about a minute but the battery back in but the graphics card in plugged it in and turned it on

[JamesYang]

Graphics Cards nowadays should be able to plug n' play,If you plugged your power cable both 6-pin pcies into the cards and turned on still no single,

 

You better RMA asap if you just bought it,If not,and the product still in warranty,still rma asap.

 

If you want make sure,you can tried another monitor before you actually rma it,but I doubt it'll make any difference.

[TheBrownWonder]

ok i figured out what i did wrong. i didn't connect the 4+4 pin +12v connector I originally though it was in case you didn't have the 24pin also i looked at it and you know how the shapes are squares and a square with rounded side well 1 half of the were rounded when the slot on the board was squares so that also led me to believe they wouldn't fit so yeah thanks and sorry for troubling you guys