PC reboots when playing games

[Kaasgeelheid]

Hey everyone,

 

Only recently my PC started doing some things I don't really like....

During some games it just restarts out of the blue. With a pop from my audio interface turning off the screen goes black and 3 seconds later it just reboots like I just pressed the power button. 

Pretty straight forward.

 

So I was thinking this must be either my PSU or any of the components overheating. 

Turns out my CPU wasn't overheating for sure, since I was streaming with the temps on-screen (to check) and when it happened all 4 cores where <55*C

 

I got a new MSI GTX 970 like 3 weeks ago. This problem didn't start happening when I immediatly got it but 2 weeks or so after. It already has quite loud coil whine :^)

 

Another weird thing is that I played BF4 today all day and nothing happened, now that I maxed out my CPU with streaming it did happen.

 

I forgot to add: No overclocks on both the GPU and CPU (after this problem started occuring I turned them off immediatly) 

 

Does anyone know what could cause this problem and what would be the best way to start troubleshooting?

 

Any help at all would be very much appreciated

 

Specs:

 

[JeffreyEagan]

You could be getting a protection fault tripping, causing it to shut itself down in order to protect itself.

[laxer]

You have the right idea but as I'm sure you are aware there are no obvious weak points.

 

The 970 shouldn't restart your computer if it is overheating, it will instead thermal throttle.

 

The most likely cause of a random restart is the PSU but yours is an ample amount and of decent quality...

 

Regardless, I would try swapping out the PSU first but other than that I don't have an idea.

 

If it was a software or important hardware(CPU/GPU/etc) its normally accompanied by a bluescreen.

[Kaasgeelheid]

You could be getting a protection fault tripping, causing it to shut itself down in order to protect itself.

 

What would that mean exactly? I don't really have any knowledge about this technical stuff 

 

But it sounds like the PSU to me.

 

You have the right idea but as I'm sure you are aware there are no obvious weak points.

 

The 970 shouldn't restart your computer if it is overheating, it will instead thermal throttle.

 

The most likely cause of a random restart is the PSU but yours is an ample amount and of decent quality...

 

Regardless, I would try swapping out the PSU first but other than that I don't have an idea.

 

If it was a software or important hardware(CPU/GPU/etc) its normally accompanied by a bluescreen.

 

Thanks, that helps alot nailing it down. Unfortunately, it's quite hard to obtain a separate PSU in a family where you're the only one into building PCs, as you can imagine. I'll try to get one though, seems like a good way to start.

[Enderman]

Look at windows event viewer and see what the problem is.

[Kaasgeelheid]

Look at windows event viewer and see what the problem is.

 

Hmm, I don't really know what that means, but after some googling, this seems where I should be: 

 

 

The one where it says "Kritiek" caught my eye: Critical, at about the time when it happened, source: kernel power. That seems suspicious.

 

Although again, I'm in this screen for the first time so I don't really know what it means.

[Enderman]

Hmm, I don't really know what that means, but after some googling, this seems where I should be: 

 

The one where it says "Kritiek" caught my eye: Critical, at about the time when it happened, source: kernel power. That seems suspicious.

 

Although again, I'm in this screen for the first time so I don't really know what it means.

K it seems like a power delivery fault.

This can be either your motherboard or your PSU.

You can try updating bios, but after that the best you can do is test with a different PSU or motherboard to try to find what is causing the problem.