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External Hard Disk Problem

AVirileEgo
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Go to solution Solved by Captain_WD,

Sooo... I opened DiskInfo and this showed up. It's a 1TB Toshiba USB 3.0 external hard disk. I have about 700 gigs of memory used on it. Should I change it asap? Is it possibile to fix it by formatting? (I think not, but if you know there's a hope...). Is it possible that I ruined it by always using it on a USB 2.0 port?

 

Hey AVirileEgo,
 
CrystalDiskInfo is indicating that you have reallocated sectors which means you have bad sectors on that drive and it likely that it will fail soon. Bad sectors cannot be fixed permanently so you would have to replace that drive. I would recommend that you back up all your data from it immediately as it could fail any time. 
It is not likely that you got these problems from using USB 2.0 port. Bad sectors can occur from everything including physical damage (drops or shaking), faulty or defective drive, insecure ejecting of the drive resulting in corrupted data, etc.
 
I wouldn't count on that drive for safe storage of data.
 
Captain_WD.
Posted

Sooo... I opened DiskInfo and this showed up. It's a 1TB Toshiba USB 3.0 external hard disk. I have about 700 gigs of memory used on it. Should I change it asap? Is it possibile to fix it by formatting? (I think not, but if you know there's a hope...). Is it possible that I ruined it by always using it on a USB 2.0 port?

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no , you can't ruin the HDD by putting it in a usb 2.0 just means that less data can be transfer; it wouldn't have affected the drive.

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Sooo... I opened DiskInfo and this showed up. It's a 1TB Toshiba USB 3.0 external hard disk. I have about 700 gigs of memory used on it. Should I change it asap? Is it possibile to fix it by formatting? (I think not, but if you know there's a hope...). Is it possible that I ruined it by always using it on a USB 2.0 port?

 

Hey AVirileEgo,
 
CrystalDiskInfo is indicating that you have reallocated sectors which means you have bad sectors on that drive and it likely that it will fail soon. Bad sectors cannot be fixed permanently so you would have to replace that drive. I would recommend that you back up all your data from it immediately as it could fail any time. 
It is not likely that you got these problems from using USB 2.0 port. Bad sectors can occur from everything including physical damage (drops or shaking), faulty or defective drive, insecure ejecting of the drive resulting in corrupted data, etc.
 
I wouldn't count on that drive for safe storage of data.
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
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Don't panic. One thing to do is run Crystal frequently (once a week) and keep track. If the sector count doesn't change then it's an indication of an "incident". Something happened and caused the issue. It "shouldn't" happen again but it certainly won't hurt to backup the data. I have had two drives that had this happen to simultaneously. They stayed the same for over a year with no effects.

 

Do you keep the drive on all the time? Is you power flakey? That would do it if the drive was writing just at a bad moment. Murphy's law.

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