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Stripes across the screen (AMD)

Corvus
By Corvus
in Troubleshooting
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Hello, my friend recently built a computer and now after updating his graphics drivers his screen is "tearing". We have tried to restore to before he installed the update but without success. We have also tried to update his drivers again, but it crashes at the point in which it is "updating AMD display drivers". (See picture of tearing)

 
AIH5JiU.jpg


He is running a AMD-FX8350 with a radeon R9 270x. Also, after using dxdiag it does not seem to recognize his graphics card.

One thing to note is that this issue was present when booting for the first time as well, but disappeared after we updated his graphics drivers.

Anyone got any ideas as for why this might be happening and how we should fix it?

 
CPU: Intel Core I5-3570k @4.2Ghz |  Cooler: BeQuiet! Dark Rock Pro 2 | MOBO: Msi Z77 Mpower | GPU: Sapphire HD7970 Dual-X 3GB | RAM: Corsair Vengeance Low Profile 1600mhz (2x8GB) | HDD:  Samsung SSD 840 EVO 120GB & HGST Deskstar NAS 3TB | PSU: BeQuiet! PurePower L8 630w | Case: Corsair C70 Military Green | Display: BenQ GL2450HM 24" | Keyboard: CM Storm QuickFire Ultimate Keyboard (Browns) | Mouse: R.A.T 7 | Mouse pad: Steelseries QcK Mass | Headset: Plantronics Gamecom 780 | OS: Windows 7 Ultimate | Picture of setup: http://i.imgur.com/o8jKsQJ.jpg (OLD)

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there have been a lot of amd gpu problems today did you update today as so far in the last 3 hours there have been 5 of similar amd gpu problems when did you update

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Artifacting. Same thing that happened to my GPU. Twice. Still waiting to receive it back

n0ah1897, on 05 Mar 2014 - 2:08 PM, said:  "Computers are like girls. It's whats in the inside that matters.  I don't know about you, but I like my girls like I like my cases. Just as beautiful on the inside as the outside."

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there have been a lot of amd gpu problems today did you update today as so far in the last 3 hours there have been 5 of similar amd gpu problems when did you update

Damn that can't be good... Are AMD trying to kill video cards like nvidia with the 320.18 drivers? hmm...

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WINDOWS 10 = adware, driven by spyware
 

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there have been a lot of amd gpu problems today did you update today as so far in the last 3 hours there have been 5 of similar amd gpu problems when did you update

He updated the drivers this Friday (10/10-14). 

 

 

Have you tried manually removing the drivers? Then installing the latest?

We have tried removing them, but have not been able to since removing the graphics drivers the regular way would also remove other essential drivers. I.e, we have not tried to manually remove the drivers. How would we go about doing this properly? 

 
CPU: Intel Core I5-3570k @4.2Ghz |  Cooler: BeQuiet! Dark Rock Pro 2 | MOBO: Msi Z77 Mpower | GPU: Sapphire HD7970 Dual-X 3GB | RAM: Corsair Vengeance Low Profile 1600mhz (2x8GB) | HDD:  Samsung SSD 840 EVO 120GB & HGST Deskstar NAS 3TB | PSU: BeQuiet! PurePower L8 630w | Case: Corsair C70 Military Green | Display: BenQ GL2450HM 24" | Keyboard: CM Storm QuickFire Ultimate Keyboard (Browns) | Mouse: R.A.T 7 | Mouse pad: Steelseries QcK Mass | Headset: Plantronics Gamecom 780 | OS: Windows 7 Ultimate | Picture of setup: http://i.imgur.com/o8jKsQJ.jpg (OLD)

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Usually this means either the GPU is bad and needs to be RMA'd or the GPU isn't making contact properly in the PCIe slot.

 

I would start by re-seating the GPU and reseating the power connectors. Does anything change?

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

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Usually this means either the GPU is bad and needs to be RMA'd or the GPU isn't making contact properly in the PCIe slot.

 

I would start by re-seating the GPU and reseating the power connectors. Does anything change?

Will take me some time to figure that out since I do not have direct access to his computer for a while. He is likely not experienced enough around computers to do it himself either I'm afraid.

EDIT: After some persuasion and clear instructions he went trough and made sure everything was inserted properly. There were no change however. 

 
CPU: Intel Core I5-3570k @4.2Ghz |  Cooler: BeQuiet! Dark Rock Pro 2 | MOBO: Msi Z77 Mpower | GPU: Sapphire HD7970 Dual-X 3GB | RAM: Corsair Vengeance Low Profile 1600mhz (2x8GB) | HDD:  Samsung SSD 840 EVO 120GB & HGST Deskstar NAS 3TB | PSU: BeQuiet! PurePower L8 630w | Case: Corsair C70 Military Green | Display: BenQ GL2450HM 24" | Keyboard: CM Storm QuickFire Ultimate Keyboard (Browns) | Mouse: R.A.T 7 | Mouse pad: Steelseries QcK Mass | Headset: Plantronics Gamecom 780 | OS: Windows 7 Ultimate | Picture of setup: http://i.imgur.com/o8jKsQJ.jpg (OLD)

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