BSOD's while gaming (multiple)

[zee428]

i've just about had enough with the bsod's i've been looking into them and couldn't find any solutions to my problem, the main time i get them is while playing battlefield 4 (mostly) and watching Hulu a couple of times. when i looked at them in blue screen viewer it said that it was system service exception (mostly) kmode exception not handled and system thread exception not handled, and the main file it says is causing it is ntoskrnl.exe and hal.exe, ill post a link to the dump file if you guys could kindly take a look, any help is appreciated    Thank you in advance for your time

 

link to dump file images

http://imgur.com/EQL8mGk

 

*pc specs*

Cpu: amd fx 8350

Motherboard: asus m5a99fx pro r2.0

RAM: 8gb of corsair vengence (blue if that matters)

Storage: samsung 840 evo 500gb, 2x dell 1tb hdd

Power Supply: thermaltake 800w 80+ gold

OS: Windows 8.1 Pro

BIOS version: v. 2.501

[MegaDave91]

Is your cpu overclocked?

[thekeemo]

this is related to the IEEE 1394 driver if you fire wire devices. normally its the driver that causes the error due to corruption.
there is a hotfix available.
http://support.microsoft.com/kb/980932
http://www.youtube.com/watch?v=dyfCWBC8KJU explains why you cant just install a new driver and why you have to use the supplied hotfix.

if you dont have any firewire devices attached and running then go into bios and disable ieee1394 device support.

i would also run a malware scan with a few decent anti malware apps like malware bytes and a good av. as drivers dont normally just become corrupt normally something has to corrupt them.

 

source tom's hardware

[zee428]

Is your cpu overclocked?

 

i dont have anything overclocked

 

 

this is related to the IEEE 1394 driver if you fire wire devices. normally its the driver that causes the error due to corruption.

there is a hotfix available.

http://support.microsoft.com/kb/980932

http://www.youtube.com/watch?v=dyfCWBC8KJU explains why you cant just install a new driver and why you have to use the supplied hotfix.

if you dont have any firewire devices attached and running then go into bios and disable ieee1394 device support.

i would also run a malware scan with a few decent anti malware apps like malware bytes and a good av. as drivers dont normally just become corrupt normally something has to corrupt them.

i dont think i have anything firewire related..?

[thekeemo]

i dont have anything overclocked

 

 

i dont think i have anything firewire related..?

then just get rid the driver for it from computer management

[CowsGoRoar]

RAM: 8gb of corsair vengence (blue if that matters)

SORRY that my post is irrelevant but I laughed at this.

[zee428]

then just get rid the driver for it from computer management

where would this be

 

http://imgur.com/QMnS3gG

[thekeemo]

somewhere in device manager

[zee428]

somewhere in device manager

i dont see it anywhere, would it be called ieee 1394

[thekeemo]

yes it would be also you could just install the hotfix

[zee428]

yes it would be also you could just install the hotfix

ill try that ill report back

[zee428]

when installing i get an error, installer encountered an error 0x80096002 the certificate fot the signer of the message is invalid or not found

[Mildphil]

This is a last resort if nothing will work, but you can always try to reinstall your windows and back up anything that is important. Im not familiar with windows 8 , but I would search your pc for that .exe and see what it is. 

[zee428]

ok i think i fixed it havnt gotten a blue screen yet since i did this, somehow i must have set this option different but i set it as not configured and it seemed to fix it, i have no idea how its related but it seems to have worked

 

i pressed windows key+ r then typed "gpedit.msc" and its in there

 

http://imgur.com/iuEvVcM

[zee428]

turns out that didnt work it just happened again system thread exception not handled :angry:

[UnderwearThief]

What is your GPU?

[zee428]

gtx 780