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USB devices do not work in OS, but do in UEFI

NoFrownClown
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So today I was getting ready to play a game when my computer restarted on me. When it booted back up my usb devices no longer worked. They work in the UEFI, but as soon as the loading screen pops up for the OS the lights go off on them as they no longer register.  When I went into the Device Manager all of my USB controllers are flagged and when I run a driver update it states "Windows could not find driver software for your device".  I would try to download from the manufacturer website but my devices are razer. So what good is synapse 2.0 when it can't recognize they are plugged in.... Any advice as to what I can do? Thank you!

 

EDIT: I also tried uninstalling all of the drivers in device manager so that it re-installs them and it didn't help.

My Build | CPU: Intel Core i7-6700K 4.0GHz Quad-Core | CPU Cooler: Corsair H100i | Motherboard: Asus SABERTOOTH Z170 S ATX LGA1151  | Memory: Crucial Ballistix Sport 16GB DDR4-2400 Memory | Storage: Samsung 850 EVO-Series 120GB & 250GB, Western Digital Caviar Blue 1TB 3.5" 7200RPM, HGST Deskstar NAS 3TB 7200RPM | Video Card: MSI GeForce GTX 970 4GB 100 Million Edition | Case: NZXT H440 (Black/Green) | Power Supply: EVGA SuperNOVA NEX 750W 80+ Gold Certified | OS: Microsoft Windows 10 Pro (64-bit) 

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have your tryed system restore?

.. and my name is spelled f n i ((xh) like G) a

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I haven't tried a system restore because I just recently installed 8.1 and I am bad about setting system restore up....I ask for problems.....

My Build | CPU: Intel Core i7-6700K 4.0GHz Quad-Core | CPU Cooler: Corsair H100i | Motherboard: Asus SABERTOOTH Z170 S ATX LGA1151  | Memory: Crucial Ballistix Sport 16GB DDR4-2400 Memory | Storage: Samsung 850 EVO-Series 120GB & 250GB, Western Digital Caviar Blue 1TB 3.5" 7200RPM, HGST Deskstar NAS 3TB 7200RPM | Video Card: MSI GeForce GTX 970 4GB 100 Million Edition | Case: NZXT H440 (Black/Green) | Power Supply: EVGA SuperNOVA NEX 750W 80+ Gold Certified | OS: Microsoft Windows 10 Pro (64-bit) 

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Need to install the system board drivers - most likely this is the USB 3.0 drivers that you are going to need.

AMD RYZEN 7 5800X3D \ Gigabyte X570 Aorus Elite \  32GB 3600 G.SKILL Neo \  Gigabyte RTX 4080 Gaming OC \  Lian Li O11 Dynamic Evo \  NVMe 2TB Samsung 990 Pro, SATA 4TB Samsung 970 Evo  \  WINDOWS 11 PRO 

It never troubles the wolf how many the sheep may be. ~Publius Vergilius Maro circa 50BC

 

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You mean my Asmedia drivers for my Asus MOBO?

My Build | CPU: Intel Core i7-6700K 4.0GHz Quad-Core | CPU Cooler: Corsair H100i | Motherboard: Asus SABERTOOTH Z170 S ATX LGA1151  | Memory: Crucial Ballistix Sport 16GB DDR4-2400 Memory | Storage: Samsung 850 EVO-Series 120GB & 250GB, Western Digital Caviar Blue 1TB 3.5" 7200RPM, HGST Deskstar NAS 3TB 7200RPM | Video Card: MSI GeForce GTX 970 4GB 100 Million Edition | Case: NZXT H440 (Black/Green) | Power Supply: EVGA SuperNOVA NEX 750W 80+ Gold Certified | OS: Microsoft Windows 10 Pro (64-bit) 

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it is probably going to be your USB 3.0 drivers should be available from ASUS. Either that or the hardware has goner faulty. Did the hardware ever work?

AMD RYZEN 7 5800X3D \ Gigabyte X570 Aorus Elite \  32GB 3600 G.SKILL Neo \  Gigabyte RTX 4080 Gaming OC \  Lian Li O11 Dynamic Evo \  NVMe 2TB Samsung 990 Pro, SATA 4TB Samsung 970 Evo  \  WINDOWS 11 PRO 

It never troubles the wolf how many the sheep may be. ~Publius Vergilius Maro circa 50BC

 

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The hardware has worked before. I installed the driver off of Asus and it still isn't working.

My Build | CPU: Intel Core i7-6700K 4.0GHz Quad-Core | CPU Cooler: Corsair H100i | Motherboard: Asus SABERTOOTH Z170 S ATX LGA1151  | Memory: Crucial Ballistix Sport 16GB DDR4-2400 Memory | Storage: Samsung 850 EVO-Series 120GB & 250GB, Western Digital Caviar Blue 1TB 3.5" 7200RPM, HGST Deskstar NAS 3TB 7200RPM | Video Card: MSI GeForce GTX 970 4GB 100 Million Edition | Case: NZXT H440 (Black/Green) | Power Supply: EVGA SuperNOVA NEX 750W 80+ Gold Certified | OS: Microsoft Windows 10 Pro (64-bit) 

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Is this only impacting USB 3.0? 

 

May need to uninstall the USB drivers, and complete a re-install from safe mode.

 

Hopefully, you will be able to repair windows without re-installing the OS.

AMD RYZEN 7 5800X3D \ Gigabyte X570 Aorus Elite \  32GB 3600 G.SKILL Neo \  Gigabyte RTX 4080 Gaming OC \  Lian Li O11 Dynamic Evo \  NVMe 2TB Samsung 990 Pro, SATA 4TB Samsung 970 Evo  \  WINDOWS 11 PRO 

It never troubles the wolf how many the sheep may be. ~Publius Vergilius Maro circa 50BC

 

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It is impacting all of my usb ports. 3.0 and 2.0. I have already tried uninstalling the drivers, but I may try it again.

My Build | CPU: Intel Core i7-6700K 4.0GHz Quad-Core | CPU Cooler: Corsair H100i | Motherboard: Asus SABERTOOTH Z170 S ATX LGA1151  | Memory: Crucial Ballistix Sport 16GB DDR4-2400 Memory | Storage: Samsung 850 EVO-Series 120GB & 250GB, Western Digital Caviar Blue 1TB 3.5" 7200RPM, HGST Deskstar NAS 3TB 7200RPM | Video Card: MSI GeForce GTX 970 4GB 100 Million Edition | Case: NZXT H440 (Black/Green) | Power Supply: EVGA SuperNOVA NEX 750W 80+ Gold Certified | OS: Microsoft Windows 10 Pro (64-bit) 

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