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Computer Randomly Shutting Off

ToxicTurtle_
By ToxicTurtle_
in Troubleshooting
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When I'm in the middle of gaming. I'm monitoring the temps of my components and nothing is above 40 C. Like I said it's just shutting off in the middle of use, my PSU's (AX760i) activity light goes from green to red and then my computer shuts off. This morning my computer wouldn't even turn on. I unplugged everything from the PSU then did the self test and it turned on, so I plugged everything back in and turned it on (everything worked). I played on my computer for about 20 or 30 mins and then it shut off again. Can anybody help me plz?

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https://linustechtips.com/topic/191357-computer-randomly-shutting-off/
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It might be something wrong with your PSU. Do you have another one you could test with? Otherwise, like luke_2bossly said, it might be something wrong with your connections.

Roses are red, violets are blue, computers are awesome, and so are you!

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Main Motherboard pin plugged in all the way? It might be loose? 

I checked my 24 pin connector and the other CPU connector, they aren't loose 

 

It might be something wrong with your PSU. Do you have another one you could test with? Otherwise, like luke_2bossly said, it might be something wrong with your connections

Unfortunately i don't have any other PSU's but I think that it is the PSU because when i checked the connectors a second ago i tried to turn it on and the PSU clicked on then on then off again in about 20 seconds. Well this sucks I've only had my computer for like 1.5 months so far...

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I've had PSU problems as well. Black screens. i got the PSU replaced. no more black screens, but PC is still unstable

 

what are your specs, if its an fx-6300 or similar and 280x then i'm gonna cry and rage at AMD :(

 
CPU: Intel I5-4690k (stock) Motherboard: Asus B85 Pro gamer RAM: 2x4 - GB Avexir kit (xmp is not enabled) GPU: XFX R9 280X DD Case: Coolermaster Storm Enforcer Storage: Samsung 850 EVO 250GB, Seagate Barracuda 1TB, WD 250GB PSU: Thermaltake Smartpower 750w Monitor: BenQ RL2455HM Cooling: 200mm front intake, 200mm top exhaust, 200mm rear exhaust Keyboard: Corsair Vengeance K70 Mouse: Logitech G502 Proteus Core Sound: Kingston HyperX Clouds and Logitech Speakers Operating System: Windows 10 64bit

 

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I've had PSU problems as well. Black screens. i got the PSU replaced. no more black screens, but PC is still unstable

 

what are your specs, if its an fx-6300 or similar and 280x then i'm gonna cry and rage at AMD :(

my specs are intel i5-4670k and a GTX 760. I'm really not sure whats happening

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Is it in any way like this? http://forums.hexus.net/scan-care-hexus/273089-corsair-psu-failure.html

Or this? http://linustechtips.com/main/topic/106068-new-power-supply-corsair-ax-760i-pc-turned-on-then-off/

Edited by OrangeFlavoured

Roses are red, violets are blue, computers are awesome, and so are you!

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Umm it's more like the second link than the first. My dad has an old PC that I can tear the PSU out of and stick mine into (hopefully) and see if it works. If I get the same results then I know it's the PSU but if it works fine then I have some faulty part that I'll probably need to take into the shop and get it looked at.

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Umm it's more like the second link than the first. My dad has an old PC that I can tear the PSU out of and stick mine into (hopefully) and see if it works. If I get the same results then I know it's the PSU but if it works fine then I have some faulty part that I'll probably need to take into the shop and get it looked at.

Good Idea.

Roses are red, violets are blue, computers are awesome, and so are you!

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Well i looked at it today and i was able to play Watch Dogs for a good 5 hours and nothing happened the PSU didn't get over 40C one

How are you measuring the PSU temps?

 
CPU: Intel I5-4690k (stock) Motherboard: Asus B85 Pro gamer RAM: 2x4 - GB Avexir kit (xmp is not enabled) GPU: XFX R9 280X DD Case: Coolermaster Storm Enforcer Storage: Samsung 850 EVO 250GB, Seagate Barracuda 1TB, WD 250GB PSU: Thermaltake Smartpower 750w Monitor: BenQ RL2455HM Cooling: 200mm front intake, 200mm top exhaust, 200mm rear exhaust Keyboard: Corsair Vengeance K70 Mouse: Logitech G502 Proteus Core Sound: Kingston HyperX Clouds and Logitech Speakers Operating System: Windows 10 64bit

 

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with corsair link

Ok. Try run a furmark 15 min 1080p test. On my pc it black screened immediately (did the same with crysis 3)

 
CPU: Intel I5-4690k (stock) Motherboard: Asus B85 Pro gamer RAM: 2x4 - GB Avexir kit (xmp is not enabled) GPU: XFX R9 280X DD Case: Coolermaster Storm Enforcer Storage: Samsung 850 EVO 250GB, Seagate Barracuda 1TB, WD 250GB PSU: Thermaltake Smartpower 750w Monitor: BenQ RL2455HM Cooling: 200mm front intake, 200mm top exhaust, 200mm rear exhaust Keyboard: Corsair Vengeance K70 Mouse: Logitech G502 Proteus Core Sound: Kingston HyperX Clouds and Logitech Speakers Operating System: Windows 10 64bit

 

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Ok. Try run a furmark 15 min 1080p test. On my pc it black screened immediately (did the same with crysis 3)

I turned on my computer I looked up the furmark thing and then it shut off I tried to turn it back on and it clicked on then back off. Now I think instead of trying to troubleshoot it myself I'm just going to bring it into a shop and egg it looked at. If it ends up being the PSU I'll call corsair and use up my warranty.
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I turned on my computer I looked up the furmark thing and then it shut off I tried to turn it back on and it clicked on then back off. Now I think instead of trying to troubleshoot it myself I'm just going to bring it into a shop and egg it looked at. If it ends up being the PSU I'll call corsair and use up my warranty.

So it black screened as you were browsing for furmark? (http://www.ozone3d.net/benchmarks/fur/ is the place to find furmark)

 

Definitely get someone to look at it gl!

 
CPU: Intel I5-4690k (stock) Motherboard: Asus B85 Pro gamer RAM: 2x4 - GB Avexir kit (xmp is not enabled) GPU: XFX R9 280X DD Case: Coolermaster Storm Enforcer Storage: Samsung 850 EVO 250GB, Seagate Barracuda 1TB, WD 250GB PSU: Thermaltake Smartpower 750w Monitor: BenQ RL2455HM Cooling: 200mm front intake, 200mm top exhaust, 200mm rear exhaust Keyboard: Corsair Vengeance K70 Mouse: Logitech G502 Proteus Core Sound: Kingston HyperX Clouds and Logitech Speakers Operating System: Windows 10 64bit

 

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I turned on my computer I looked up the furmark thing and then it shut off I tried to turn it back on and it clicked on then back off. Now I think instead of trying to troubleshoot it myself I'm just going to bring it into a shop and egg it looked at. If it ends up being the PSU I'll call corsair and use up my warranty.

 

It sounds like there's a particular component in your PSU that's malfunctioning. If you can, request an RMA from them. Otherwise, buy another power supply. If you're looking for a better brand than Corsair, I recommend Seasonic. They make very efficient and reliable PSU's

Spoiler
  • CPU:  AMD Ryzen 7 7800X3D
  • Motherboard:  MSI PRO B650M-A WiFi
  • RAM:  G.Skill Trident Z5 RGB 32GB (2 x 16GB) DDR5 Memory @ 6000MHz
  • Graphics:  Colorful iGame GeForce RTX 3070 Ti Ultra W OC 8G-V
  • Storage: Kingston KC3000 2TB M.2 PCIe NVMe Gen4 SSD; Seagate Barracuda 2TB Hard Disk Drive @ 7200rpm
  • PSU:  Cooler Master V1000 1000W 80+ Gold
  • Case: Corsair 4000D Airflow
  • Keyboard: Cooler Master CK550 RGB Mechanical Gaming Keyboard w/Gateron Red switches
  • Mouse: Glorious Model O- Wireless @ 1600dpi, 1000Hz
  • DAC: JDS Labs OL DAC
  • AMP: JDS Labs O2 AMP
  • Headphones: Hifiman HE-400I w/ZMF Ori Lambskin pads
  • Soundbar: Creative Sound BlasterX Katana
  • Monitor 1: BenQ EL2870U @ 3840 x 2160, 60Hz
  • Monitor 2: ASUS Predator XB252Q @ 1920 x 1080, 240Hz
  • Monitor 3: AOC G2460 PQU @ 1080 x 1920, 144Hz
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I turned on my computer I looked up the furmark thing and then it shut off I tried to turn it back on and it clicked on then back off. Now I think instead of trying to troubleshoot it myself I'm just going to bring it into a shop and egg it looked at. If it ends up being the PSU I'll call corsair and use up my warranty.

 

 

It sounds like there's a particular component in your PSU that's malfunctioning. If you can, request an RMA from them. Otherwise, buy another power supply. If you're looking for a better brand than Corsair, I recommend Seasonic. They make very efficient and reliable PSU's

Its strange because my PSU was a fairly shoddy thermaltake smartpower 750 w. but yours is a reputable corsair PSU!

 

The black screens are caused by the PSU, because it detects an error (over temperature, etc) the PSU will just shut the system down. Replacing the PSU will fix it

 
CPU: Intel I5-4690k (stock) Motherboard: Asus B85 Pro gamer RAM: 2x4 - GB Avexir kit (xmp is not enabled) GPU: XFX R9 280X DD Case: Coolermaster Storm Enforcer Storage: Samsung 850 EVO 250GB, Seagate Barracuda 1TB, WD 250GB PSU: Thermaltake Smartpower 750w Monitor: BenQ RL2455HM Cooling: 200mm front intake, 200mm top exhaust, 200mm rear exhaust Keyboard: Corsair Vengeance K70 Mouse: Logitech G502 Proteus Core Sound: Kingston HyperX Clouds and Logitech Speakers Operating System: Windows 10 64bit

 

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Its strange because my PSU was a fairly shoddy thermaltake smartpower 750 w. but yours is a reputable corsair PSU!

 

The black screens are caused by the PSU, because it detects an error (over temperature, etc) the PSU will just shut the system down. Replacing the PSU will fix it

 

It's not strange per se, it's more of a transportation defect rather than a manufacturing one. See computer parts are very delicate despite their supposedly "hardy" build. Any bang or knock is guaranteed to cause problems in the future for the component's lifespan. My advice, treat them with care and aviod courier services. I had to return a couple of components that I had couriers ship to me and in the end I just went and collected the parts myself.

Spoiler
  • CPU:  AMD Ryzen 7 7800X3D
  • Motherboard:  MSI PRO B650M-A WiFi
  • RAM:  G.Skill Trident Z5 RGB 32GB (2 x 16GB) DDR5 Memory @ 6000MHz
  • Graphics:  Colorful iGame GeForce RTX 3070 Ti Ultra W OC 8G-V
  • Storage: Kingston KC3000 2TB M.2 PCIe NVMe Gen4 SSD; Seagate Barracuda 2TB Hard Disk Drive @ 7200rpm
  • PSU:  Cooler Master V1000 1000W 80+ Gold
  • Case: Corsair 4000D Airflow
  • Keyboard: Cooler Master CK550 RGB Mechanical Gaming Keyboard w/Gateron Red switches
  • Mouse: Glorious Model O- Wireless @ 1600dpi, 1000Hz
  • DAC: JDS Labs OL DAC
  • AMP: JDS Labs O2 AMP
  • Headphones: Hifiman HE-400I w/ZMF Ori Lambskin pads
  • Soundbar: Creative Sound BlasterX Katana
  • Monitor 1: BenQ EL2870U @ 3840 x 2160, 60Hz
  • Monitor 2: ASUS Predator XB252Q @ 1920 x 1080, 240Hz
  • Monitor 3: AOC G2460 PQU @ 1080 x 1920, 144Hz
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Its strange because my PSU was a fairly shoddy thermaltake smartpower 750 w. but yours is a reputable corsair PSU!

 

The black screens are caused by the PSU, because it detects an error (over temperature, etc) the PSU will just shut the system down. Replacing the PSU will fix it

Ok so it IS the PSU causing the black screen/ shutdown. It's also weird cuz I used my computer today for like 3 mind before it shut off. I tried to turn it back in an it didn't work. But yesterday I played video games on it for like 5 or 6 hours. Yes I played videogamea for 5 or 6 hours...
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Post us your computer specs. Maybe your power supply is dying on you becaue it cant supply the juice.

Lenovo/IBM ThinkPad T61 Widescreen 15.4" 1680x1050
Intel Core2Duo T8300 2.4GHz | 3GB DDR2 from Hynix | SATA II Patched bios (Middleton) | Samsung EVO 850
Arch Linux | Linux 4.3.X x86_64

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Post us your computer specs. Maybe your power supply is dying on you becaue it cant supply the juice.

Ok.

Motherboard- MSI z87m

CPU- intel i5-4670k

CPU Cooler- Corsair H110

GPU- GTX 760

Ram- HyperX Fury 8GB

Storage- WD Green 2TB

Keyboard- Corsair K70

Mouse- Corsair M65

PSU- Corsair AX760i

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Ok.

Motherboard- MSI z87m

CPU- intel i5-4670k

CPU Cooler- Corsair H110

GPU- GTX 760

Ram- HyperX Fury 8GB

Storage- WD Green 2TB

Keyboard- Corsair K70

Mouse- Corsair M65

PSU- Corsair AX760i

Oh thats a normal PC. I thought you were running some crazy quad Crossfire/SLI machine and were running out of juice.

TDP seems fine, faulty supply most likely.

Lenovo/IBM ThinkPad T61 Widescreen 15.4" 1680x1050
Intel Core2Duo T8300 2.4GHz | 3GB DDR2 from Hynix | SATA II Patched bios (Middleton) | Samsung EVO 850
Arch Linux | Linux 4.3.X x86_64

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