Windows 8.1 freeze/crashing

[farhanorakzai]

I recently upgraded to windows windows 8.1 from windows 7 and everything is updated and all my hardware works fine. Nothing was changed besides windows 7 to 8.1. All I have open on my computer is Diablo and chrome and about every hour or sometimes less my computer will partly freeze, I can move the mouse around but not tab or click on anything, task manager doesn't work either. After a while of waiting it'll tab out, but you can't interact with anything and the sounds of diablo will just keep stuttering. And this will happen too if I just leave the computer on without anything open and I go afk for a couples hour to go outside or workout. And when I come back it has crashed. Just the OS needs to be running for the crash/freezes to happen. It just crashed again. I should also say that sometimes when I restart it takes longer to load from the place where I can go to the bios, but instead of the windows 8 spinning on the bottom, it does nothing and takes about 10+ seconds or more to load then it gives me two options to choose between which windows 7 I want to load even though I don't have windows 7. I think it says that a recent hardware or software change might be the thing, but nothing was changed, except downloading windows 8.1 on my new SSD, and the download was clean, no problems except this freeze/crashing. Also, just now my computer was scheduled to crash in 5 minutes or so, and I was like, I'll restart it before doing anything else so I have another hour to use it. I restart the computer and it still crashed in 4 minutes when it was scheduled to crash before the restart, I don't know why that happened, but I think it might be important to mention that.

[Altecice]

Did you check for new 8.1 drivers for your hardware?

[farhanorakzai]

everything is updated for windows, I do the scan everyday and check microsoft website. Also, realtek is updated and such. 

[Nafanya]

Reinstall OS? Weird that it follows a timetable.

[farhanorakzai]

Sigh, I guess I'll have to reinstall everything

[Nafanya]

If you still have enough free space somewhere, make a partition and install new windows there. This way you can always go back, in case reinstalling doesn't help. Doesn't have to be the SSD, this is for testing purposes only.

[farhanorakzai]

ty

[Orthodoctus]

When I upgraded to Windows 8.1 from Windows 7, it did the same thing, the Explorer.exe kept restarting for some reason. I looked high and low, and what I read from others is that it's a drivers issue (mostly graphical ones), some uninstalled the culprit driver and the issue was gone, but for me I had to do a clean install of Windows 8.1 and the issue never occurred afterwards. Go to the Event Viewer and find what's responsible for these crashes, hopefully it'll give you an insight as to what's causing the problem instead of re-installing everything before knowing what's causing your issue.

[GoodBytes]

Simple tip:

-> If you have had a malware or virus at anytime.

-> and/or you cleaned you registry at some point

-> and/or you use a tweak tool that modifies system files at some point

-> and/or had any problem with the system at some point.

-> and/or non-genuine Windows was used.

Do a clean install, DO NOT upgrade, it will 'cause you problems.

Also, as suggested by Microsoft, beside if you use Microsoft security essentials, uninstall your A/V before doing the OS upgrade as it does happen, that the anti-virus will block some files from the upgrade process, as it will think it is an attack on the system. But usually this wont' result with what you have, but instead an error in the upgrade process, or a failed upgrade where Windows won't start successfully or something won't work.. like for example setup programs can't run due to missing system files.

It rare that the upgrade process will failed or have system problems if the above is followed.

But I am sure in your case, its a driver issue. Maybe the chipset or graphics card. But regardless, I say don't break your head, you'll probably spend more time trying to fix it than re-install everything.

[Orthodoctus]

By the way, if you decided to re-install Windows, you can perform a refresh, but I only did it because it saves a list of the applications that Windows removed from your system. 

[farhanorakzai]

The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\_??_USBSTOR#Disk&Ven_Sony&Prod_USB___HS-MS_Card&Rev_3.95#0000001212B6&2#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}.

That's what the warning ones say, it seems to be the same for all the warning messages.

One of the error says the following:

The server {1B1F472E-3221-4826-97DB-2C2324D389AE} did not register with DCOM within the required timeout

Another error says something similar, but the stuff inside the parentheses is different

The server {BF6C1E47-86EC-4194-9CE5-13C15DCB2001} did not register with DCOM within the required timeout.

Error message also says

The previous system shutdown at 2:16:35 PM on ‎7/‎18/‎2014 was unexpected.

Critical messages say

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.