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BSOD when attempting to install Catalyst

tyson505
By tyson505
in Troubleshooting
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Yes, the whole drive was unallocated space due to the broken raid array. I created a new volume and formatted the drive. 

I hope you formatted the drive first, right? Using DBAN?

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My friend, who is a total Xbox fanboy, has decided to get a computer and try PC gaming. He received a free Dell XPS 410 from a friend who was throwing it away since his family was PCSing to a different base. It has pretty decent specs, 640GB of storage (two 320 gig hdd's) 4GB of DDR2 667MHz ram, an Intel Core 2 Duo E6400 2.13 GHz, all installed in a strange BTX form factor Dell motherboard, packed into a really nice tooless designed Dell XPS case. It came with an old x series ATi card, but I have a spare AMD Radeon HD 6770 that I'm giving to him so the system actually play games decently. After installing the card and formatting the hard drive/ reinstalling windows (one of the hdd's was missing and broke the raid array that was previously set up), I downloaded the latest AMD Catalyst driver and attempted to install it. After the drivers are extracted the the setup is started, the system instantly bluescreens on "Detecting hardware". The code on the BSOD is STOP: 0x000000CA. One solution I found was to change the workaroundinstall=false to true (located in the installmanager.cfg file). Upon doing this, the system no longer BSOD's and goes through the install process. However, at the end of the install, it says the install completed, but an error occurred. When I click view log, and look at the errors, it turns out that everything installed properly except for the display driver, which is the most important piece of them all..... Any solutions would be helpful :)

 

P.S. I disassembled the entire system to clean it and reassembled it. None of the hardware appeared to be damaged at all. I also disabled all unnecessary BIOS settings and made sure the rest weren't modified. I have also tried switching out the ram, but that also didn't help. I know for a fact it's not something wrong with the graphics card, it's worked flawlessly in a number of other systems. 

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so far the only hardware you change is the GPU 

 

am I correct?

 

what was the PSU wattage?

 

so this was a fresh install of OS

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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My friend, who is a total Xbox fanboy, has decided to get a computer and try PC gaming. He received a free Dell XPS 410 from a friend who was throwing it away since his family was PCSing to a different base. It has pretty decent specs, 640GB of storage (two 320 gig hdd's) 4GB of DDR2 667MHz ram, an Intel Core 2 Duo E6400 2.13 GHz, all installed in a strange BTX form factor Dell motherboard, packed into a really nice tooless designed Dell XPS case. It came with an old x series ATi card, but I have a spare AMD Radeon HD 6770 that I'm giving to him so the system actually play games decently. After installing the card and formatting the hard drive/ reinstalling windows (one of the hdd's was missing and broke the raid array that was previously set up), I downloaded the latest AMD Catalyst driver and attempted to install it. After the drivers are extracted the the setup is started, the system instantly bluescreens on "Detecting hardware". The code on the BSOD is STOP: 0x000000CA. One solution I found was to change the workaroundinstall=false to true (located in the installmanager.cfg file). Upon doing this, the system no longer BSOD's and goes through the install process. However, at the end of the install, it says the install completed, but an error occurred. When I click view log, and look at the errors, it turns out that everything installed properly except for the display driver, which is the most important piece of them all..... Any solutions would be helpful :)

 

P.S. I disassembled the entire system to clean it and reassembled it. None of the hardware appeared to be damaged at all. I also disabled all unnecessary BIOS settings and made sure the rest weren't modified. I have also tried switching out the ram, but that also didn't help. I know for a fact it's not something wrong with the graphics card, it's worked flawlessly in a number of other systems. 

Did you wipe the drive and reinstall the OS before doing all of this? If not, do that first.

"You have got to be the biggest asshole on this forum..."

-GingerbreadPK

sudo rm -rf /

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so far the only hardware you change is the GPU 

 

am I correct?

 

what was the PSU wattage?

 

so this was a fresh install of OS

Yes, the only change is the GPU. The PSU in the system is a 400W power supply from Dell. It's one I've using on a test bench with a socket 1155 system that had a higher wattage everything, so I know it's not the PSU. Not to mention I ran Prime95 large fft's and the system didn't crash from power draw, and I doubt installing a driver would max out the power draw lol. 

 

Did you wipe the drive and reinstall the OS before doing all of this? If not, do that first.

Yes, the whole drive was unallocated space due to the broken raid array. I created a new volume and formatted the drive. 

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Yes, the whole drive was unallocated space due to the broken raid array. I created a new volume and formatted the drive. 

I hope you formatted the drive first, right? Using DBAN?

"You have got to be the biggest asshole on this forum..."

-GingerbreadPK

sudo rm -rf /

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forget to ask which Windows you are using?

 

the stop code looks like its Windows XP

 

http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/blue-screen-error-stop-0x000000ca/7af7d2cb-114c-49e0-b429-8e141cc09b38

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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I hope you formatted the drive first, right? Using DBAN?

I did format the drive, but no I didn't use any drive nuking software. Since its a fairly large drive and nuking it would probably take awhile, I'll try installing windows on one of my other hard drives real quick to see if the hard drive is really the culprit here. 

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Nope, it's Windows 7 Ultimate 64 bit. Fresh install. 

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Nope, it's Windows 7 Ultimate 64 bit. Fresh install. 

yea that is weird

 

try with a another HDD 

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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Same problem persisted with the new HDD and fresh format and install...

weird

 

dose this happens with the old GPU?

 

try updating the driver with the old AMD GPU

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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weird

 

dose this happens with the old GPU?

 

try updating the driver with the old AMD GPU

I installed the newest version driver for the old gpu and it worked fine, but then I tried uninstalling it (with the old gpu still in mind you) and it blue screened. That's when I gave up and reformatted the hard drive, popped in the new gpu, and attempted to install the newest drivers for the new card. Bluescreen galore lol.

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Well for some reason, it works now. I re-downloaded the installer, and it installed flawlessly... Gotta love AMD huh. Well thanks for attempting to help me out :lol:

glad that sorted itself

 

i was thinking the mobo BIOS was crapping on you

Budget? Uses? Currency? Location? Operating System? Peripherals? Monitor? Use PCPartPicker wherever possible. 

Quote whom you're replying to, and set option to follow your topics. Or Else we can't see your reply.

 

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glad that sorted itself

 

i was thinking the mobo BIOS was crapping on you

Ahhhh turns out I was wrong. The install worked fine with the new hard drive, but when I re-downloaded and attempted to install on the original hard drive, bsod. I'll try the nuking tool and update y'all in the morning. (Then again it's almost 1:30am here already lol)

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Well nuking the drive seemed to have solved the problem... Any idea why something like that would happen?

Meh.

 

It's Windows. Starting from scratch fixes things around 99% of the time. Glad I could be of assistance :D B)

"You have got to be the biggest asshole on this forum..."

-GingerbreadPK

sudo rm -rf /

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It's a basic gaming machine he got practically for free, it runs Metro Last Light at medium settings 40-60fps. I think that's pretty decent...

I know he got it for free, and yeah running Metro is great, but for a gaming PC it sucks...  Now sucking as a gaming PC is like being a PS8 but that is a different subject...

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I know he got it for free, and yeah running Metro is great, but for a gaming PC it sucks...  Now sucking as a gaming PC is like being a PS8 but that is a different subject...

Hahahahaha very true sir. To make things better it's 667MHz DDR2 ;D a whole 4 gigs of it

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