Laptop keeps BSOD-ing

[giorgi1997]

I have a laptop with an external display connected to it and I have set the windows power options to just turn off the screens after a few minutes of inactivity, but the laptop still staying on.

But every time I come back to the laptop, even after a couple of minutes of the screens being blacked out, it seems fine at first, but soon enough it crashes and restarts.
Sometimes it somehow managed to not crash, just fuck up the image a bit and fix it quickly up, but normally it crashes.

 

At first I was getting a DPC_WATCHDOG_VIOLATION (0x133), but often it was so quick to restart, that I just got a black screen without any text on it.

I looked into it and the display drivers (or the hardware itself, hopefully not, considering it's a new laptop and has been otherwise fine playing games for hours) seemed to be the issue.

The laptop has both integrated and discrete graphics and I use them in hybrid mode.

I first found out that the most recent NVIDIA driver had issues so I went one version back. - Didn't do nothing.

I them troubleshooted by going to discrete only and integrated only modes and testing then. - It didn't matter the issue still happened.

I went and did a clean install of both drivers. - Thus far, it seems, that it has fixed the issue, when it comes to the integrated graphics only mode. There might be a less than a second long display freeze going on, but I might just be imagining it, it's so quick. Didn't do squat when it comes to the dedicated graphics. Oh and for some reason now I'm getting VIDEO_TDR_FAILURE (0x116) instead, as the BSOD message.

Lastly I went and comepletely removed the NVIDIA display driver by using the Display Driver Uninstaller (DDU) and reinstalling it again. - Don't think it did anything.


I'm guessing the driver/s have an issue with leaving the low power state, induced by the inactivity+screen off.
Considering it affected both of them, windows seems to be at blame for that.

So... any suggestions?

Thanks in advance!


 

• OS - Windows 11 64-bit, self-installed a month and a half ago
• Lenovo Legion 5i (2025) Laptop (newly bought), 15IAX10
• Intel Core Ultra 7 255HX
• NVIDIA GeForce RTX 5060 Laptop

[apoyusiken]

11 minutes ago, giorgi1997 said:

Considering it affected both of them, windows seems to be at blame for that.

you might want to try a fresh install if you have an external ssd, have you tried safe mode?

[giorgi1997]

1 hour ago, apoyusiken said:

you might want to try a fresh install if you have an external ssd, have you tried safe mode?

No external ssd no, but I can think of something.
And as long as I don't the screen off setting, it seems to have no issues at all, so I can just avoid it in the meantime.

To use the DDU properly you need to do it in safe mode, so yeah I did that. 

[StDragon]

Memtest it to be sure.

https://www.memtest86.com/

[apoyusiken]

16 minutes ago, giorgi1997 said:

No external ssd no, but I can think of something.
And as long as I don't the screen off setting, it seems to have no issues at all, so I can just avoid it in the meantime.

To use the DDU properly you need to do it in safe mode, so yeah I did that. 

if you need to turn the screen off you could try third part software

[giorgi1997]

1 hour ago, apoyusiken said:

if you need to turn the screen off you could try third part software

Don't need to, prefer to.

As I said I can just do without it.

 

But I'd like to fix whatever problem the system is having anyway.

[giorgi1997]

1 hour ago, StDragon said:

Memtest it to be sure.

https://www.memtest86.com/

I don't see how testing the RAM will bring me anything here

[Bjoolz]

9 hours ago, giorgi1997 said:

Don't need to, prefer to.

As I said I can just do without it.

 

But I'd like to fix whatever problem the system is having anyway.

Video_TDR_Failure means that the GPU stopped responding, Windows reset the driver, but the GPU was still not responding. Having the GPU freeze that hard is rarely anything else than the driver (Outside a of a faulty GPU). We do see some laptop models where the manufacturer does some tweaks to the GPU driver so what you could try is DDUing both the Intel and Nvidia driver, then install those drivers from Lenovo. With the laptop being this new those should be pretty up to date, but if they aren't, wait a bit with updating. Do testing with the Lenovo drivers before updating. 

[giorgi1997]

47 minutes ago, Bjoolz said:

Video_TDR_Failure means that the GPU stopped responding, Windows reset the driver, but the GPU was still not responding. Having the GPU freeze that hard is rarely anything else than the driver (Outside a of a faulty GPU). We do see some laptop models where the manufacturer does some tweaks to the GPU driver so what you could try is DDUing both the Intel and Nvidia driver, then install those drivers from Lenovo. With the laptop being this new those should be pretty up to date, but if they aren't, wait a bit with updating. Do testing with the Lenovo drivers before updating. 

hmm...

On the support website, they do have the newest Intel driver up.

But for NVIDIA they just have the VGA driver.

So no specialty graphics driver here for the dedicated graphics.

I also doubt, that it's a hardware issue, considering everything else seems to be fine with it.
Be it demnding games for multiple hours or what have you.

[StDragon]

13 hours ago, giorgi1997 said:

I don't see how testing the RAM will bring me anything here

I put it as a low probability it's RAM related. But, it never hurts to rule that out as suspect too.

 

16 hours ago, giorgi1997 said:

I'm guessing the driver/s have an issue with leaving the low power state, induced by the inactivity+screen off.

All indications point to a driver conflict or some process running in kernel space (such as a 3rd party Anti-Virus program). However, Windows Modern Standby has been a source of many woes when waking up a laptop. For that to work properly, everything involved must work flawless. Any hardware or OS issue will break it.

My only other advice is to ensure the BIOS is up to date, clear the drive, and reload with Windows 11 25H2 fresh to wipe out any OEM application or drivers loaded. Once Windows is installed, proceed with Windows Updates and drivers. 

[Redsky32]

We’re using the same laptop model, and I encountered this issue today as well. It’s quite puzzling. After checking reports from multiple users, it seems many are experiencing the exact same problem. Some have speculated that this is RAM-related, however, given the consistency across identical systems, that explanation doesn’t really add up. For what it’s worth, I’ve already tested my RAM and it’s functioning normally.