Gaming PC constantly closing multiple different software

[bollock06]

Fair warning: I have an above surface level knowledge on technology so bare with me.
My dad got me a pre-built PC for around Christmas of 2023 and we put in an RTX 4060 because it was running slower than my previous PC and it was working fine for ages but around mid 2024 it's started to blue screen fairly frequently and been crashing programs constantly, there are some games (binding of isaac, sekiro) that I can't even play because they run for about 5 minutes before crashing, despite this, it can still run games that require higher specs fairly smoothly, e.g. marvel rivals, tekken 8. I've fully reset my PC once and not much changed, it's gone back to blue screening and crashing much more than it probably should so I think it might be something to do with my hardware whether that be faulty component or compatibility issue and at this point I'm kind of hoping it is so I can fix it for good. 

 

I'm on a desktop

Intel(R) Core(TM) i9-13900KF

I'm using a GeForce RTX 4060

32GB Installed RAM

RM750x PSU

Prime b760-plus d4

OS - Windows 11
64-bit operating system, x64-based processor

Fairly certain original OS was windows 11

OS came pre-installed on the PC when I got it

 

 

 

[RONOTHAN##]

What BIOS are you on? 13th gen is known to have issues with software crashing and CPU degradation that is mitigated on the most recent BIOS revisions. 

[bollock06]

ASUS and my bios version is 1805

[DoctorNick]

4 minutes ago, bollock06 said:

ASUS and my bios version is 1805

According to motherboard manual when running a single stick of ram it should be placed in slot A2. On your board it's placed in B1. Page 1-11:

https://dlcdnets.asus.com/pub/ASUS/mb/LGA1700/PRIME_B760-PLUS_D4/E21052_PRIME_B760-PLUS_D4_UM_WEB.pdf?model=PRIME B760-PLUS D4

 

Apart from that after fixing above (make sure PSU is in off position and PC is laying down). Download and install ME firmware update:

https://www.asus.com/motherboards-components/motherboards/prime/prime-b760-plus-d4/helpdesk_bios?model2Name=PRIME-B760-PLUS-D4

[bollock06]

Is there anything I need to do or should the replaced stick of RAM and firmware update properly solve my crashing programs issue

[PDifolco]

1 hour ago, bollock06 said:

Fair warning: I have an above surface level knowledge on technology so bare with me.
My dad got me a pre-built PC for around Christmas of 2023 and we put in an RTX 4060 because it was running slower than my previous PC and it was working fine for ages but around mid 2024 it's started to blue screen fairly frequently and been crashing programs constantly, there are some games (binding of isaac, sekiro) that I can't even play because they run for about 5 minutes before crashing, despite this, it can still run games that require higher specs fairly smoothly, e.g. marvel rivals, tekken 8. I've fully reset my PC once and not much changed, it's gone back to blue screening and crashing much more than it probably should so I think it might be something to do with my hardware whether that be faulty component or compatibility issue and at this point I'm kind of hoping it is so I can fix it for good. 

 

I'm on a desktop

Intel(R) Core(TM) i9-13900KF

I'm using a GeForce RTX 4060

32GB Installed RAM

RM750x PSU

Prime b760-plus d4

OS - Windows 11
64-bit operating system, x64-based processor

Fairly certain original OS was windows 11

OS came pre-installed on the PC when I got it

 

 

 

Quite possibly CPU degradation that occured on 13th and 14th gen i7 and i9 (mostly i9)

You could try an RMA, Intel had millions of them  

[bollock06]

2 minutes ago, PDifolco said:

Quite possibly CPU degradation that occured on 13th and 14th gen i7 and i9 (mostly i9)

You could try an RMA, Intel had millions of them  

What is an RMA?

[PDifolco]

6 minutes ago, bollock06 said:

What is an RMA?

Return to seller, or Intel, for a replacement, due to failure

IIRC, the massive degradation issue made Intel accept replacements on all chips regardless of original warranty duration

[bollock06]

Alright, should I try the first answer first? or just try return now

[PDifolco]

16 minutes ago, bollock06 said:

Alright, should I try the first answer first? or just try return now

Well it costs nothing to first try a BIOS update so your chip will stop self destructing, but imo at the point you're at it's already done for

[DoctorNick]

1 hour ago, bollock06 said:

Alright, should I try the first answer first? or just try return now

You might want to test before coming to conclusions