Little Help if possible.

[valaar1450]

Troubleshooting an IBUYPOWER SlateMR 214i for a friend's kid. Roblox runs fine but everything else is wonky and isn't working correctly. I thought possibly RAM or CPU/Motherboard issue. It's an 1100f with 8 GB RAM. And an upgraded Nvidia GPU (not sure which he chose). Any troubleshooting steps would be appreciated. In case I missed something.

Edited March 4, 2025 by valaar1450

[Hinjima]

1 minute ago, valaar1450 said:

Troubleshooting an IBUYPOWER SlateMR 214i for a friend's kid. Roblox runs fine but everything else is wonky and isn't working correctly. I thought possibly RAM or CPU/Motherboard issue. It's an 1100f with 8 GB RAM. And an upgraded Nvidia GPU (not sure which he chose). Any troubleshooting steps would be appreciated. In case I missed something.

When you say wonky or isnt working correctly, what exactly does this mean?

Laggy? Glitchy?

[valaar1450]

Little bit of both. I'd say heavily laggy with a bit of glitchiness. Only one hard crash so far, but I wasn't there for that.

[jordanbuilds1]

5 minutes ago, valaar1450 said:

Troubleshooting an IBUYPOWER SlateMR 214i for a friend's kid. Roblox runs fine but everything else is wonky and isn't working correctly. I thought possibly RAM or CPU/Motherboard issue. It's an 1100f with 8 GB RAM. And an upgraded Nvidia GPU (not sure which he chose). Any troubleshooting steps would be appreciated. In case I missed something.

alright.. lemme ask the basics
1. did you mean 10100f
2. what's the exact gpu
3. have you tried upgrading the ram to 16gb, alot of games are starting to pull above 8gbs of ram.

[valaar1450]

Sorry I meant 11400f, mistyped it. And I haven't upgraded the ram yet, and I don't know which GPU he upgraded to, though I'm guessing nothing too new. I've reseated the RAM. Obviously just tried the old power on and power off, I'm going back tonight after work, I only had a couple of minutes to look at it before.

As for games I think he plays pretty low intensity titles, i.e. Roblox and the like. Which seems to be the only thing running correctly.

Edited March 4, 2025 by valaar1450
Further explanation.

[Tetras]

Can you please describe in more detail exactly what you mean, because it is really not clear what the problem is.

 

E.g. what is laggy/glitchy specifically? How does it manifest itself?

 

Based on your description so far, who knows, it could be anything really:

- Overheating leading to throttling 'cos the cooler isn't installed properly.

- Not enough RAM.

- Bugged driver installation.

- A conflict/clash between the previously installed monitoring software and the new card (can happen sometimes if it isn't uninstalled).

 

I'd look in the event viewer, if you can get that far.

 

Use a program like hwinfo to check temps and power draw.

 

Open up task manager to check nothing is taking all the CPU or memory.

[valaar1450]

Didn't mean to hit solved, but yeah, I'll be trying all of that tonight. Couldn't get into task manager or event viewer last time. I don't even know how he had Roblox launched when I stopped by before work. It just won't really do anything. Or wouldn't while I was there.