Computer crash, cpu 100%

[Karm0Zz]

Hey guys! 

 

The other day I was playing Black Ops 2, and I realized that my FPS were droping alot! (I usualy have 74 and I had 30) I checked out the Control Panel and it said that my CPU was running at 100%. I got scared it would overheat and turned off the computer. Now it doesn't start.

 

The CPU cooler works, the graphics card fan works, the front leds work, the hard drive is running... What happened and how do I fix it?

 

Computer specs:

 

Intel i3 Quad Core;

Nvidia 9800GTX;

Asus PH755-M;

Western Digital 1TB Caviar Green;

6GB Kingston RAM;

FSP Raider 550W;

 

Thank you!

[Samdb]

Make sure everything is plugged in, clear CMOS, check your ram, reseat your cooler and if it boots scan with MalwareBytes, sounds like you have a virus. Have you pirated Watch Dogs?

[Karm0Zz]

CMOS is...? that little piece next to the battery? I took it off and put ir back on. (I don't know if I put it correctly doe...

 

I only play Call of Duty. I noticed that something called YAC appeared on the PC. (yet another cleaner) I didn't install it. It appeared randomly.

[Karm0Zz]

Make sure everything is plugged in, clear CMOS, check your ram, reseat your cooler and if it boots scan with MalwareBytes, sounds like you have a virus. Have you pirated Watch Dogs?

Can you explain me what CMOS acctually is?

[Sauron]

Intel i3 Quad Core

I am afraid no such thing exists. It must be a dual core with ht.

 

Try to get into the bios and check that the cpu is fine and temperatures are normal. If everything's fine, I would reinstall the os (assuming you don't have data you need on the hdd). If you need to recuperate some data, use another pc to make a bootable linux pendrive or dvd and boot from that, then transfer the sensitive data to an external drive. Then format the drive and reinstall windows.

[Karm0Zz]

I am afraid no such thing exists. It must be a dual core with ht.

 

Try to get into the bios and check that the cpu is fine and temperatures are normal. If everything's fine, I would reinstall the os (assuming you don't have data you need on the hdd). If you need to recuperate some data, use another pc to make a bootable linux pendrive or dvd and boot from that, then transfer the sensitive data to an external drive. Then format the drive and reinstall windows.

The computer does not even reach BIOS. you just hear the fans working and nothing happens. 

[Samdb]

Can you explain me what CMOS acctually is?

 

The little battery you see on your motherboard, take it out for 30 seconds and put it back in.

[Karm0Zz]

The little battery you see on your motherboard, take it out for 30 seconds and put it back in.

I removed this piece. It has 3 pins, I can't fit all the three pins on it. only 2. but because I can only fit two of them, I don't know if it is right. I'm afraid of breaking the pins.

[Sauron]

The computer does not even reach BIOS. you just hear the fans working and nothing happens. 

Crap. Not good. You *might* have fried the cpu. I suggest you bring your pc to a specialist asap, maybe you can still save the motherboard. Did you try a different monitor or a different cable? There is always a slim chance that your video cable died or something. First try resetting cmos though, as sambd said.

[Createinator]

@Karm0Zz

Remove your GPU, RAM and disconnect all your HDD.

1. Turn on your PC and listen for post code(if you do not hear any beeps, you may not have your speaker installed; look for flashing LED instead)

2. Insert a single stick of RAM and turn on your PC. If there is no problem with your CPU, you should be able to reach BIOS. Check with each stick of RAM for good measure.
3. With just one stick of RAM installed, install your GPU and see if everything works correctly.
4. If everything worked correctly, install all your RAM sticks and HDD, you should be able to boot into Windows.

 

If you are not able to get past the first step, unplug all the power cables attached to your MOBO, carefully remove the CPU heat-sink and visually check for any damage to the processor or pins in the socket. Reseat the CPU, apply a fresh thermal paste(compound) and reinstall the heat-sink and try to boot your PC.

If you are still unable to see the BIOS(or not able to boot OS), please get your system checked by qualified professionals.

Best of Luck!

[Samdb]

I removed this piece. It has 3 pins, I can't fit all the three pins on it. only 2. but because I can only fit two of them, I don't know if it is right. I'm afraid of breaking the pins.

 

No, you need to take the battery out.

[Karm0Zz]

@Karm0Zz

Remove your GPU, RAM and disconnect all your HDD.

1. Turn on your PC and listen for post code(if you do not hear any beeps, you may not have your speaker installed; look for flashing LED instead)

2. Insert a single stick of RAM and turn on your PC. If there is no problem with your CPU, you should be able to reach BIOS. Check with each stick of RAM for good measure.

3. With just one stick of RAM installed, install your GPU and see if everything works correctly.

4. If everything worked correctly, install all your RAM sticks and HDD, you should be able to boot into Windows.

 

If you are not able to get past the first step, unplug all the power cables attached to your MOBO, carefully remove the CPU heat-sink and visually check for any damage to the processor or pins in the socket. Reseat the CPU, apply a fresh thermal paste(compound) and reinstall the heat-sink and try to boot your PC.

If you are still unable to see the BIOS(or not able to boot OS), please get your system checked by qualified professionals.

Best of Luck!

Thank you for the detailed explanation! I «'m not sure but I noticed that some of the tiny pins in the socket (lga 1156) were not equal to the other remainers... the other ones were a little bit curved downwards, and the ones that seem different were up. I think that this may cause bad connection.

[Karm0Zz]

No, you need to take the battery out.

Yeah I know. but wednesday (when the problem occured) I checked the motherboard book and it mencioned this part. I'll try removing the battery. 

[Createinator]

Thank you for the detailed explanation! I «'m not sure but I noticed that some of the tiny pins in the socket (lga 1156) were not equal to the other remainers... the other ones were a little bit curved downwards, and the ones that seem different were up. I think that this may cause bad connection.

Your best option under the given circumstances is getting professional help. You should not power your PC anymore. If the motherboard has failed, you might still be able to reuse your CPU. Best of Luck!

[Karm0Zz]

Crap. Not good. You *might* have fried the cpu. I suggest you bring your pc to a specialist asap, maybe you can still save the motherboard. Did you try a different monitor or a different cable? There is always a slim chance that your video cable died or something. First try resetting cmos though, as sambd said.

I tried a different monitor and a cable. I had recently installed the graphics card and the power supply. Can that be the problem?

[Karm0Zz]

Your best option under the given circumstances is getting professional help. You should not power your PC anymore. If the motherboard has failed, you might still be able to get your CPU back. Best of Luck!

Thank you! Tomorrow I will get that checked out! I'll tell you if it gets solved!

[Sauron]

I tried a different monitor and a cable. I had recently installed the graphics card and the power supply. Can that be the problem?

I doubt it, unless the gpu was defective. Do as Createinator said and come back to tell us how it went.

[Karm0Zz]

Ok thank you all! I apreciate it!

[Samdb]

Thank you! Tomorrow I will get that checked out! I'll tell you if it gets solved!

 

You don't need to waste your money, there is also a good possibility that you will get ripped off. Try to figure it out yourself, save yourself some money and learn how to fix it if it happens in the future.

[Karm0Zz]

@Karm0Zz

Remove your GPU, RAM and disconnect all your HDD.

1. Turn on your PC and listen for post code(if you do not hear any beeps, you may not have your speaker installed; look for flashing LED instead)

2. Insert a single stick of RAM and turn on your PC. If there is no problem with your CPU, you should be able to reach BIOS. Check with each stick of RAM for good measure.

3. With just one stick of RAM installed, install your GPU and see if everything works correctly.

4. If everything worked correctly, install all your RAM sticks and HDD, you should be able to boot into Windows.

 

If you are not able to get past the first step, unplug all the power cables attached to your MOBO, carefully remove the CPU heat-sink and visually check for any damage to the processor or pins in the socket. Reseat the CPU, apply a fresh thermal paste(compound) and reinstall the heat-sink and try to boot your PC.

If you are still unable to see the BIOS(or not able to boot OS), please get your system checked by qualified professionals.

Best of Luck!

Just one thing: how do I apply the thermal paste?

[Karm0Zz]

You don't need to waste your money, there is also a good possibility that you will get ripped off. Try to figure it out yourself, save yourself some money and learn how to fix it if it happens in the future.

I'm going to check it out with a friend of my dad that works on this kind of stuff. He was the one who bought the PC 3 years ago. He won't charge anything  

[Createinator]

Just one thing: how do I apply the thermal paste?

Do you have thermal paste?

Just apply a small straight line of thermal paste in the center on your CPU and seat the heat-sink.

[Karm0Zz]

Do you have thermal paste?

Just apply a small straight line of thermal paste in the center on your CPU and seat the heat-sink.

I don't but if I can't get it going I'll try

[Karm0Zz]

I doubt it, unless the gpu was defective. Do as Createinator said and come back to tell us how it went.

It appears that when I removed the CPU, I broke something in the socket. I have to replace the CPU and the Motherboard. At least I'm getting my PC Upgraded FINALLY! 

[Sauron]

It appears that when I removed the CPU, I broke something in the socket. I have to replace the CPU and the Motherboard. At least I'm getting my PC Upgraded FINALLY! 

Well, THAT explains it be careful when handling cpus and sockets, one bent pin and it's gone.

May I suggest a 4690k and an ASUS z97 plus? If you can afford them of course.