Continuous BSODs

[hisok]

Since I built my computer (around 2-3 years ago), I have been getting BSODs quite often, but there are also large periods of drought in between where I don't get any. Most of them have the same error: WHEA_UNCORRECTABLE_ERROR. It gets really annoying and any help would be appreciated. Here is as much information as I know, if I've left something out please let me know. I've also attached the dump files of a recent BSOD and my Performance Monitor report.

 

OS: Windows 11 x64, installed since I built it, I purchased it myself

Age: roughly 3 years

CPU: AMD Ryzen 5950X

GPU: Nvidia 3070 RTX

Motherboard: Gigabyte Aorus X570S Elite

Power Supply: Corsair RM850x SHIFT

RAM: Corsair Vengeance RGB Pro 32GB DDR4 @ 3200MHz 

 

Any help would be great! Thank you!

 

LINK TO PERFORMANCE MONITOR REPORT: https://1drv.ms/u/c/98e4dacc8c8bac59/ERyPiM_dl_JBrtABqSxyejwB3xRnyBKzaGNv2CYdlzKZQw?e=HjD30M

Dump file attached below

011225-15984-01.dmp

 

EDIT: I've also tried reinstalling Windows probably twice and that hasn't solved it either, and my Windows is fully updated to the latest version.

Edited January 12, 2025 by hisok
add information

[Murasaki]

I ran the dump through windbg and found this. Whats zen.exe?

PROCESS_NAME:  zen.exe

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND:  .process /r /p 0xffff9689bc9ca080; .thread 0xffff9689bc9c9080 ; kb

FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

[hisok]

Zen is my browser however I only recently installed this and my BSODs have been occurring since way before this

2 hours ago, Murasaki said:

I ran the dump through windbg and found this. Whats zen.exe?

 

[Bjoolz]

13 hours ago, hisok said:

Since I built my computer (around 2-3 years ago), I have been getting BSODs quite often, but there are also large periods of drought in between where I don't get any. Most of them have the same error: WHEA_UNCORRECTABLE_ERROR. It gets really annoying and any help would be appreciated. Here is as much information as I know, if I've left something out please let me know. I've also attached the dump files of a recent BSOD and my Performance Monitor report.

 

OS: Windows 11 x64, installed since I built it, I purchased it myself

Age: roughly 3 years

CPU: AMD Ryzen 5950X

GPU: Nvidia 3070 RTX

Motherboard: Gigabyte Aorus X570S Elite

Power Supply: Corsair RM850x SHIFT

RAM: Corsair Vengeance RGB Pro 32GB DDR4 @ 3200MHz 

 

Any help would be great! Thank you!

 

LINK TO PERFORMANCE MONITOR REPORT: https://1drv.ms/u/c/98e4dacc8c8bac59/ERyPiM_dl_JBrtABqSxyejwB3xRnyBKzaGNv2CYdlzKZQw?e=HjD30M

Dump file attached below

011225-15984-01.dmp 5.95 MB · 2 downloads

 

EDIT: I've also tried reinstalling Windows probably twice and that hasn't solved it either, and my Windows is fully updated to the latest version.

The dump file shows a CPU hardware error with the bus/interconnect when fetching an instruction from the L1 cache. You are on a really early BIOS so update that. Check CPU temps. If anything is overclocked or undervolted, remove it. If none of that helps, a faulty CPU is the main suspect. 

[hisok]

On 1/13/2025 at 8:36 AM, Bjoolz said:

The dump file shows a CPU hardware error with the bus/interconnect when fetching an instruction from the L1 cache. You are on a really early BIOS so update that. Check CPU temps. If anything is overclocked or undervolted, remove it. If none of that helps, a faulty CPU is the main suspect. 

I updated my BIOS, and today I was just playing a little Marvel Rivals and it Blue Screened mid game, and ended up in a restart loop. I really don't want it to be my CPU, is there any way I can check for sure or is there anything else it could be?

[Bjoolz]

16 hours ago, hisok said:

I updated my BIOS, and today I was just playing a little Marvel Rivals and it Blue Screened mid game, and ended up in a restart loop. I really don't want it to be my CPU, is there any way I can check for sure or is there anything else it could be?

It could be the motherboard or even more rarely the PSU, but with this error it's much more often the CPU.