RAM problem

[2kPat]

I recently bought new RAM and i don't know what the problem is, are they faulty or did i do something wrong. I've ran the Windows Memory Diagnostic tool twice after reseating the RAM and after a couple of minutes it says there's a problem. Also when downloading a game my pc blue screened and also in the middle of a game the game crashed. I bought the G.Skill Trident Z RGB 32 GB (2 x 16 GB) DDR4-3200 CL16 memory kit.

[SpookyCitrus]

Is the ram on the QVL list for your motherboard?

 

Does it bluescreen with XMP/EXPO disabled?

 

Does it test ok in WMD with XMP/EXPO disabled?

 

If Windows Memory Diagnostics is showing errors either the kit is faulty or it's not compatible with your board.

[--SID--]

What motherboard and CPU?

 

Motherboard BIOS fully up to date?

[2kPat]

15 minutes ago, --SID-- said:

What motherboard and CPU?

 

Motherboard BIOS fully up to date?

ryzen 5 5600 and Gigabyte B550 AORUS ELITE V2 rev. 1.1

[--SID--]

35 minutes ago, 2kPat said:

ryzen 5 5600 and Gigabyte B550 AORUS ELITE V2 rev. 1.1

What BIOS version is driving the motherboard?

[2kPat]

10 minutes ago, --SID-- said:

What BIOS version is driving the motherboard?

F16 in system info but i checked the website and i think its F16c 

[2kPat]

1 hour ago, SpookyCitrus said:

Is the ram on the QVL list for your motherboard?

 

Does it bluescreen with XMP/EXPO disabled?

 

Does it test ok in WMD with XMP/EXPO disabled?

 

If Windows Memory Diagnostics is showing errors either the kit is faulty or it's not compatible with your board.

i tried WMD without XMP and it gave 0 errors, i will update the bios tomorrow and see if that helps. anything else i should do?

[SpookyCitrus]

10 minutes ago, 2kPat said:

i tried WMD without XMP and it gave 0 errors, i will update the bios tomorrow and see if that helps. anything else i should do?

If a bios update doesn't allow it run with XMP you can either run it without XMP enabled, manually set the overclock and see if that works better, or get a new kit.

 

If the kit isn't on the QVL list for your board you may just need to get one that is.

[--SID--]

29 minutes ago, 2kPat said:

F16 in system info but i checked the website and i think its F16c 

You can upgrade to F18d.

[2kPat]

16 hours ago, SpookyCitrus said:

If a bios update doesn't allow it run with XMP you can either run it without XMP enabled, manually set the overclock and see if that works better, or get a new kit.

 

If the kit isn't on the QVL list for your board you may just need to get one that is.

Yeah i think i need a new kit nothing i tried worked. But my old kit which worked perfectly isn't on the QVL list for my MB how does that work?

[SpookyCitrus]

16 hours ago, 2kPat said:

Yeah i think i need a new kit nothing i tried worked. But my old kit which worked perfectly isn't on the QVL list for my MB how does that work?

You can still have kits that aren't that work just fine, the QVL list is just kits tested by the manufacturer to be compatible, they can't test every kit.