I have multiple issues with my Computer

[Jakubman625]

Hello!

 

I have some issues with my Computer. It all started one day, where I turned on my PC and the resolutions were changed. My main monitor had a bad resolution and the second one as well. Also Google Chrome disappeared from my System. The icon was on the desktop but when I tried to open it, it said that the exe is missing. I thought that it was another thing where my Windows got destroyed. I had enough of Windows since I had so many problems with it. I decided that I want to try Linux as a daily system. So I made a USB on my Laptop and plugged it into my PC. After booting to the USB, I got welcomed with a weird thing. On my Main monitor the desktop was only showing on 1/4 of my monitor and it was showing normally on my second monitor. (Main monitor is on HDMi, Second on DP). So I went into settings and tried changing the order of the displays. When I switched the second monitor to the position of the main one, it started showing the desktop as it should. When I changed the refresh rate on my second monitor, it changed on the main one. I assumed it was a issue of the Linux so I just went on, installed it and was expecting that maybe it was missing a Graphics drivers, but Nope! It was still the same. So I started being woried that something happened to my PC. So I wanted to try if it would do the same on Windows. So made a USB with windows and installed it. It was working normally, tho it was lagging a bit. I assumed it was the Graphics Driver, so I downloaded the Radeon software, everything went alright and I was prompted with a restart. I restarted the PC and it opened Radeon software, but when I opened it, it said that the Graphics Driver is not for this Graphics Card, even tho it was exactly for that Graphics Card. So I did some research and fixed it. It was running, but I was still worried what is wrong. I checked my BIOS version and noticed that it's old. I went and downloaded the newest firmware, extracted it onto a USB, went into Setup and did a Q-Flash. After I flashed the BIOS I started noticing issues with sound, formatting drives, USB, PCIe and Graphics. To the sound: I have a Creative Sound Card and headphones. When the sound stops playing, after about 3s of no audio, it starts like making weird silent noises. Also when I start playing a song or video after this weird noise, it sounds awful for 2s and after that it plays as it should. To the formatting drives: When I sometimes Format a USB via Disk Manager, it gets formatted to RAW and not the format I requested from it. To the Graphics: Once I turned on youtube and in the player I saw a colorful lines across it. Like the Graphics card would have issues. To the USB: After my PC wents into sleep mode and I wake it up, it doesn't register my keyboard. I have to unplug it and plug it back in to get it working, and one it was acting very weirdly because when I clicked ESC it triggered Start key, or when I pressed a letter it triggered CTRL+C. I tested the keyboard and it was working perfectly on my Laptop. To the PCIe: I have a PCIe NVMe card that is plugged in the graphics slot. It was working perfectly but after I updated the BIOS, the BIOS Can't see the drive and the systems like Windows and Linux can't see it.

 

What could be possibly wrong with my PC? I'm really frustrated that it's acting funny.

Thank you in forward for reading everything and for your help, I will appreciate it!

 

PC Specs:

Motherboard: Gigabyte Aorus A520 Elite

CPU: AMD Ryzen 7 3800x

GPU: AMD Radeon RX580 8GBs

RAM: 16GB

PSU: EVGA 700 W1

PCIe Adapter for NVMe: Icy Box IB-PCI208-HS

OS: Windows 11 Pro (And for the Linux I tested, it was Manjaro)

Soundcard: Creative Sound Blaster AUDIGY FX V2

[BoomerDutch]

Man what a rollercoaster is this post.

And my god that was hard to read however

 

First of all what the actual.

Weird resolution and missing chrome could be two things i could think of is.

 

1. Your hard drive is starting to fail and mysteriously corrupted the resolution config and corrupted chrome exe file.
2. You may have virus that is messing your windows instance. (Probably already gone by reinstallation.)
3. Memory failure. 
4. Gpu failure. (Possible reason of why weird resolution or other issues that presist in windows and linux.)

Now the diagnosis, you can test your disks with crystal disk or other program you may know to find out health of your disks once that's done then do memory test to see if it's running any errors.

 

Once that's done please @ my name and i will get notification and may attempt to help your further or else someone might help you further.

 

Good luck!

[Jakubman625]

27 minutes ago, BoomerDutch said:

Man what a rollercoaster is this post.

And my god that was hard to read however

 

First of all what the actual.

Weird resolution and missing chrome could be two things i could think of is.

 

1. Your hard drive is starting to fail and mysteriously corrupted the resolution config and corrupted chrome exe file.
2.  You may have virus that is messing your windows instance.
3. Other hardware failure possible memory or other.

Now the diagnosis, you can test your disks with crystal disk or other program you may know to find out health of your disks once that's done then do memory test to see if it's running any errors.

 

Once that's done please @ my name and i will get notification and may attempt to help your further or else someone might help you further.

 

Good luck!

Hello @BoomerDutch

 

First of all, sorry if the post was hard to read. I know, It's all very complicated but, I did a Memtest yesterday and the RAM is okay. I downloaded CrystalDiskInfo and my SSD is on 81% (Which contains my windows installation) and my second disk NVMe which is for games and files (is at 92%). The Third one that is installed in the PCIe Adapter, I can't see. I did a S.M.A.R.T Short Self Test on the drive where my Windows is installed and it passed.

[mariushm]

Sometimes video card drivers are installed through Windows Update which reset the resolution to a lower one like 800 x 600 or something small - it's quite possible your chrome shortcut was still there but outside the viewable area or in some other place on desktop.

I've had it happen to have Windows update the driver to a version that's not compatible with the amd control center application, resetting resolution

Download the chipset drivers and latest video card driver from amd.com

 

 

[BoomerDutch]

Alright since we checked them lets check others.

 

Lets see what you did here..

1. Updated the bios
2. Installed gpu drivers
3. Attempted linux
4. Reinstalled windows

And would you please post the issues you have now into numbers of issues so we can properly give you solutions to all of them and short too if possible.

 

Please check in windows for devices and see if any other devices has missing driver or properly functioning.

 

It would be also great to check event viewer in windows maybe windows is trying to tell you something.

 

Then possible failures is in cpu or either gpu.

 

About gpu.

I've quick googled your cpu and apparently it doesn't have onboard graphics so do you have old gpu laying around to switch your current gpu and see if behaviour changes or ask a friend for help.

 

About cpu.

Since there's many weird program behaviours like formatting raw and others it's possible that your cpu is incorrectly functioning so its possible that cpu is dying but I don't think you could happen to have cpu laying around or have a friend that has that cpu.

 

And since you updated your bios it's possible that your bios settings has been changed so please check that and might solve your usb issue by finding option to enable wake up usb or other option.

 

Good luck!

[Jakubman625]

4 minutes ago, BoomerDutch said:

Alright since we checked them lets check others.

 

Lets see what you did here..

1. Updated the bios
2. Installed gpu drivers
3. Attempted linux
4. Reinstalled windows

And would you please post the issues you have now into numbers of issues so we can properly give you solutions to all of them and short too if possible.

 

Then possible failures is in cpu or either gpu.

 

About gpu.

I've quick googled your cpu and apparently it doesn't have onboard graphics so do you have old gpu laying around to switch your current gpu and see if behaviour changes or ask a friend for help.

 

About cpu.

Since there's many weird program behaviours like formatting raw and others it's possible that your cpu is incorrectly functioning so its possible that cpu is dying but I don't think you could happen to have cpu laying around or have a friend that has that cpu.

 

And since you updated your bios it's possible that your bios settings has been changed so please check that and might solve your usb issue by finding option to enable wake up usb or other option.

 

Good luck!

Hey, @BoomerDutch

 

First thing I wanna say is that I don't have a spare GPU or CPU, neither a friend who could borrow me one of those things. I'm really sceptical that the issue is my Motherboard since for some reason it can't see the third NVMe that is plugged into the PCIe Expansion NVMe Card. As a Second thing when the thing with the resolution and Google Chrome happened, from that day, issues started on Linux as well. Also why is the system not recognizing my keyboard after it goes into sleep? When I'm in the lock screen, I can't type in my password. Also I can't wake it up with keyboard unless I unplug it and plug it back in

[BoomerDutch]

37 minutes ago, Jakubman625 said:

Hey, @BoomerDutch

 

First thing I wanna say is that I don't have a spare GPU or CPU, neither a friend who could borrow me one of those things. I'm really sceptical that the issue is my Motherboard since for some reason it can't see the third NVMe that is plugged into the PCIe Expansion NVMe Card. As a Second thing when the thing with the resolution and Google Chrome happened, from that day, issues started on Linux as well. Also why is the system not recognizing my keyboard after it goes into sleep? When I'm in the lock screen, I can't type in my password. Also I can't wake it up with keyboard unless I unplug it and plug it back in

Hi OP,

 

It was worth to ask.

 

if you have learned from troubleshooting and it's telling you that the motherboard is the issue then yes its definitely possible that motherboard is failing instead of cpu and gpu. 

 

About the usb thing.

I'm not entirely sure but is it possible that after bios update that some settings has changed like usb support or usb power delivery else usb power while off setting.

 

But that issue won't matter if it's indeed motherboard.

 

Hope you can afford motherboard and see if you're right if not you can always return it.

[Jakubman625]

2 minutes ago, BoomerDutch said:

Hi OP,

 

It was worth to ask.

 

if your experience from troubleshooting is telling you that the motherboard is the issue then yes its definitely possible that motherboard is failing instead of cpu and gpu. 

 

About the usb thing.

I'm not entirely sure but is it possible that after bios update that some settings has changed like usb support or usb power delivery else usb power while off setting.

 

But that issue won't matter if it's indeed motherboard.

 

Hope you can afford motherboard and see if you're right if not you can always return it.

Do you know if there maybe is a Setting which made the Third NVMe SDD invisible? It can't see it in BIOS and Windows. I wouldn't care that much about those things I said earlier but I really need that third NVMe as I was using Dual Boot

[BoomerDutch]

4 minutes ago, Jakubman625 said:

Do you know if there maybe is a Setting which made the Third NVMe SDD invisible? It can't see it in BIOS and Windows. I wouldn't care that much about those things I said earlier but I really need that third NVMe as I was using Dual Boot

That I don't know unfortunately but think unlikely and might be indeed motherboard defect have you tried switching NVMe to different slot just to rule out that issue is not with NVMe but the motherboard.

 

And try go through bios settings and if you don't understand the option you can google it with your phone to figure out before you take next step.

[Jakubman625]

4 hours ago, BoomerDutch said:

That I don't know unfortunately but think unlikely and might be indeed motherboard defect have you tried switching NVMe to different slot just to rule out that issue is not with NVMe but the motherboard.

 

And try go through bios settings and if you don't understand the option you can google it with your phone to figure out before you take next step.

Hey so I tried changing the disks in the NVMe PCIe adapter (I had one NVMe in the slot on the Motherboard, that was definitely working and after I changed them, the NVMe from the Adapter was showing but the one from the slot that I put in the adapter was not shown. So I tried one thing. I removed the NVMe PCIe adapter and put a GPU in that slot and after I tried booting the system it didn't post, the GPU was making weird noises and the PC was beeping. So it's definitely the PCIe Slot that is broken and I'm blaming other issues as well, that it's the motherboard's fault. I'm thinking that maybe something is wrong with the chipset or I don't know. There must've been some power issues that destroyed that PCIe Slot and partially damaged the Chipset.

[BoomerDutch]

3 hours ago, Jakubman625 said:

Hey so I tried changing the disks in the NVMe PCIe adapter (I had one NVMe in the slot on the Motherboard, that was definitely working and after I changed them, the NVMe from the Adapter was showing but the one from the slot that I put in the adapter was not shown. So I tried one thing. I removed the NVMe PCIe adapter and put a GPU in that slot and after I tried booting the system it didn't post, the GPU was making weird noises and the PC was beeping. So it's definitely the PCIe Slot that is broken and I'm blaming other issues as well, that it's the motherboard's fault. I'm thinking that maybe something is wrong with the chipset or I don't know. There must've been some power issues that destroyed that PCIe Slot and partially damaged the Chipset.

Ouch sounds serious, looks like replacing motherboard first and pray to the tech god that the other components is not damaged and just simply malfunctioning because of the motherboard.

 

By the way is the computer clean and dust free by any chance because dust can be culprit and the destroyer of the components.