Urgent Keyboard Issue

[4eyeguy]

I have a decently new Dell laptop that has certain keys not working(b, n, /, all arrow keys, space). I need to fix this problem ASAP. It is not that the keyboard is dirty, I have verified that, it seems to be a common issue with laptops but I cannot find a solution anywhere online. Do you have any way to help me?

Thanks!

[Blasty Blosty]

Get it fixed / replaced under warranty

[saintlouisbagels]

It's a new laptop? Get it replaced under warranty. You need to use an external keyboard in the meantime.

[4eyeguy]

4 minutes ago, saintlouisbagels said:

It's a new laptop? Get it replaced under warranty. You need to use an external keyboard in the meantime.

There is no warranty and I cannot use an external keyboard for my purposes, I specifically need a way to fix the laptop keyboard.

[Blasty Blosty]

16 minutes ago, 4eyeguy said:

There is no warranty and I cannot use an external keyboard for my purposes, I specifically need a way to fix the laptop keyboard.

Then your only option seems to be taking it apart and either attempting to fix the current keyboard or buy a new one and replace it, hopefully shouldn't be too difficult

[AbydosOne]

1 hour ago, 4eyeguy said:

I have a decently new Dell laptop that has certain keys not working(b, n, /, all arrow keys, space). I need to fix this problem ASAP.

Usually when I see this, it's the ribbon cable that has come slightly unseated.

[saintlouisbagels]

1 hour ago, 4eyeguy said:

There is no warranty and I cannot use an external keyboard for my purposes, I specifically need a way to fix the laptop keyboard.

Dell has pretty comprehensive guides online for replacing many laptop components.

Search your Service Tag on their website or at least tell us so someone can search for you.

[mk2000]

Reinstall the keyboard driver: 

   - Press the Windows key + X and select "Device Manager" from the menu that appears. 

   - In the Device Manager window, locate the "Keyboards" category and expand it. 

   - Right-click on your keyboard entry and select "Uninstall device." 

   - Confirm the uninstallation and restart your computer. 

   - After the restart, Windows should automatically reinstall the keyboard driver. 

 

or Open the On-Screen Keyboard a visual keyboard that displays on your computer screen, which you can operate using a touch screen, mouse, or other pointing device.
Go to Start , then select Settings > Ease of Access > Keyboard, and turn on the toggle under Use the On-Screen Keyboard. A keyboard that can be used to move around the screen and enter text will appear on the screen. The keyboard will remain on the screen until you close it.

[4eyeguy]

5 hours ago, mk2000 said:

Reinstall the keyboard driver: 

   - Press the Windows key + X and select "Device Manager" from the menu that appears. 

   - In the Device Manager window, locate the "Keyboards" category and expand it. 

   - Right-click on your keyboard entry and select "Uninstall device." 

   - Confirm the uninstallation and restart your computer. 

   - After the restart, Windows should automatically reinstall the keyboard driver. 

 

or Open the On-Screen Keyboard a visual keyboard that displays on your computer screen, which you can operate using a touch screen, mouse, or other pointing device.
Go to Start , then select Settings > Ease of Access > Keyboard, and turn on the toggle under Use the On-Screen Keyboard. A keyboard that can be used to move around the screen and enter text will appear on the screen. The keyboard will remain on the screen until you close it.

I have already reinstalled the driver multiple times, that is not the problem.