3D mark score 3k below average

[TurkishBTW]

My specs as of right now are i7 13700kf 32gb ddr5 ram (not on xmp because it makes my system unstable) a msi 4070 and a corsair 750e psu. I ran timespy direct x12 and got a score 3k lower than the average score. I read online and some people say xmp causes a little bit of a difference but i dont think a 3k difference and i used to be able to get a better score     http://www.3dmark.com/spy/49186479                            

[RONOTHAN##]

2 minutes ago, TurkishBTW said:

I read online and some people say xmp causes a little bit of a difference but i dont think a 3k difference and i used to be able to get a better score

Time Spy's CPU score does scale quite a bit with memory, I've gotten something like 3-4k points above average just by tuning the memory. That said, you CPU score in general is well below the average for a 13700K (~19000 points), so something is likely wrong with the system as the difference between JEDEC and XMP should be like 1000-2000 CPU points. Your graphics score is also a bit low (it should be closer to 18k), but that's likely from a CPU issue with how low that score is. 

 

The first thing I'd do is monitor the CPU clock speed while you're running this test with HWInfo. The 3DMark score readout is reporting that the CPU was at an average of 2.5GHz across the test, which would indicate to me that the CPU was either thermal throttling quite a bit (given the average reported temperature, I doubt that) or that Turbo Boost was disabled somehow. 

[podkall]

32 minutes ago, TurkishBTW said:

My specs as of right now are i7 13700kf 32gb ddr5 ram (not on xmp because it makes my system unstable)

it's because of the XMP, average user has XMP enabled,

 

37 minutes ago, TurkishBTW said:

and i used to be able to get a better score 

you sure it wasn't with XMP enabled at that point?

 

also background programs can skew results of benchmarks too and similar things,

 

what's your RAM's rated speed?

[TurkishBTW]

32 minutes ago, podkall said:

it's because of the XMP, average user has XMP enabled,

 

you sure it wasn't with XMP enabled at that point?

 

also background programs can skew results of benchmarks too and similar things,

 

what's your RAM's rated speed?

Hello yea im not too sure if it was enabled back then my ram speeds are in the photo 

[TurkishBTW]

1 hour ago, RONOTHAN## said:

Time Spy's CPU score does scale quite a bit with memory, I've gotten something like 3-4k points above average just by tuning the memory. That said, you CPU score in general is well below the average for a 13700K (~19000 points), so something is likely wrong with the system as the difference between JEDEC and XMP should be like 1000-2000 CPU points. Your graphics score is also a bit low (it should be closer to 18k), but that's likely from a CPU issue with how low that score is. 

 

The first thing I'd do is monitor the CPU clock speed while you're running this test with HWInfo. The 3DMark score readout is reporting that the CPU was at an average of 2.5GHz across the test, which would indicate to me that the CPU was either thermal throttling quite a bit (given the average reported temperature, I doubt that) or that Turbo Boost was disabled somehow. 

Hello thank you for the response i am stress testing the cpu and it max runs at  3.05ghz which i dont think is normal for this cpu also it wont even go over 70c which it usually would range from 70-80

[RONOTHAN##]

1 minute ago, TurkishBTW said:

Hello thank you for the response i am stress testing the cpu and it max runs at  3.05ghz which i dont think is normal for this cpu also it wont even go over 70c which it usually would range from 70-80

Use HWInfo to read the clock speeds, not task manager. Task Manager only reads the average clock speed, which with a heterogeneous CPU like the 13700KF means you don't know what each type of core is doing, plus Task Manager is relatively famous for giving false frequency readings. 

[TurkishBTW]

4 minutes ago, RONOTHAN## said:

Use HWInfo to read the clock speeds, not task manager. Task Manager only reads the average clock speed, which with a heterogeneous CPU like the 13700KF means you don't know what each type of core is doing, plus Task Manager is relatively famous for giving false frequency readings. 

ah okay will do that right now also i have these im not too sure if these photos would help

[TurkishBTW]

11 minutes ago, RONOTHAN## said:

Use HWInfo to read the clock speeds, not task manager. Task Manager only reads the average clock speed, which with a heterogeneous CPU like the 13700KF means you don't know what each type of core is doing, plus Task Manager is relatively famous for giving false frequency readings. 

this is the cpu under load 

[podkall]

20 minutes ago, TurkishBTW said:

Hello yea im not too sure if it was enabled back then my ram speeds are in the photo

no no, RAM rated speed,

 

what speed they "should be going.

 

by the way, what you could do, is enable XMP, and then in dropdown menu, you select slightly slower frequency.

[TurkishBTW]

22 minutes ago, podkall said:

no no, RAM rated speed,

 

what speed they "should be going.

 

by the way, what you could do, is enable XMP, and then in dropdown menu, you select slightly slower frequency.

Oh sorry about that 5600

[Mark Kaine]

2 hours ago, TurkishBTW said:

I read online and some people say xmp causes a little bit of a difference but i dont think a 3k difference

well, yeah it could be and 3000 isn't actually that much so a bad memory setup could do that - also you're saying xmp is unstable,  has it always been unstable and if not what did you change?  Did you change your ram recently for example?  A BIOS update?  Windows update?  

 

ANY changes recently? 

 

 

 

 

 

 

[Mark Kaine]

49 minutes ago, TurkishBTW said:

Hello thank you for the response i am stress testing the cpu and it max runs at  3.05ghz which i dont think is normal for this cpu also it wont even go over 70c which it usually would range from 70-80

run cb 23 multicore test.... because i agree, your cpu should be cooking itself, instead it barely seems to do anything  (yes, ik both isn't great but such is the intel design i guess) 

[TurkishBTW]

11 minutes ago, Mark Kaine said:

well, yeah it could be and 3000 isn't actually that much so a bad memory setup could do that - also you're saying xmp is unstable,  has it always been unstable and if not what did you change?  Did you change your ram recently for example?  A BIOS update?  Windows update?  

 

ANY changes recently? 

 

 

 

 

 

 

I haven’t changed my ram I remained in windows 11 also yea it’s always been unstable 

[GuiltySpark_]

Latest BIOS?

[RONOTHAN##]

45 minutes ago, TurkishBTW said:

this is the cpu under load 

Expand the CPU core clock drop down so we can see each core and what it looks like under full load. The other option is to create a full HWInfo log file (press the button that looks like a piece of paper with a plus next to it in the bottom right corner) while the system is running 3DMark and send that log file. 

[podkall]

8 minutes ago, TurkishBTW said:

Oh sorry about that 5600

so try 5400 instead, by enabling XMP, and there somewhere should be dropdown for frequencies to choose, and you just choose 5400 instead and see if that's stable

[TurkishBTW]

1 minute ago, GuiltySpark_ said:

Latest BIOS?

I havent because i thought that its not really too necessary unless its been like 2years+

[TurkishBTW]

1 minute ago, podkall said:

so try 5400 instead, by enabling XMP, and there somewhere should be dropdown for frequencies to choose, and you just choose 5400 instead and see if that's stable

will try that now 

[RONOTHAN##]

Just now, podkall said:

so try 5400 instead, by enabling XMP, and there somewhere should be dropdown for frequencies to choose, and you just choose 5400 instead and see if that's stable

Right now the CPU is running at a much lower clock speed than it should be, so while it probably is a good idea to get the RAM running at the right frequency eventually, right now the memory frequency is fairly low on the priority list

[TurkishBTW]

4 minutes ago, RONOTHAN## said:

Right now the CPU is running at a much lower clock speed than it should be, so while it probably is a good idea to get the RAM running at the right frequency eventually, right now the memory frequency is fairly low on the priority list

thank you i got the log right here this was while running cinebench multi core would you like me to send one o just running 3d mark

hwinfo.CSV

[podkall]

11 minutes ago, TurkishBTW said:

I havent because i thought that its not really too necessary unless its been like 2years+

both 8pin CPU power connectors plugged in?

[RONOTHAN##]

10 minutes ago, TurkishBTW said:

thank you i got the log right here this was while running cinebench multi core would you like me to send one o just running 3d mark

hwinfo.CSV 115.27 kB · 0 downloads

Running 3DMark would be nice, what was the Cinebench score, including which Cinebench version you ran? 

 

That said, your CPU has the P cores running at 2.5GHz for whatever reason rather than the 5.3GHz they should be running at. The ring clock is also a little low (3.6GHz rather than 4.5GHz), but not less than half of where it should be low. The E cores weirdly enough at at their full 4.2GHz. This is what is causing the scores to be much lower than they should be. 

 

Do you have any tuning software installed (XTU, MSI Command Center, Throttlestop, etc.) that could be messing with the CPU frequency? If you do, uninstall it, then do a clear CMOS. If you don't, just move straight to a clear CMOS and hope that fixes it. 

[TurkishBTW]

1 minute ago, RONOTHAN## said:

Running 3DMark would be nice, what was the Cinebench score, including which Cinebench version you ran? 

 

That said, your CPU has the P cores running at 2.5GHz for whatever reason rather than the 5.3GHz they should be running at. The ring clock is also a little low (3.6GHz rather than 4.5GHz), but not less than half of where it should be low. The E cores weirdly enough at at their full 4.2GHz. 

 

Do you have any tuning software installed (XTU, MSI Command Center, Throttlestop, etc.) that could be messing with the CPU frequency? If you do, uninstall it, then do a clear CMOS. If you don't, just move straight to a clear CMOS and hope that fixes it. 

hi i do have msi center and its on the silent mode dont know if that can be the cause it because ive always had it maybe try it on balance mode? also what i found weird is that i got a higher cpu score for cinebench im using 2024.1.0 also ill run cinebench right now should i run the cpu test or the same test that i got a low score

[TurkishBTW]

3 minutes ago, podkall said:

both 8pin CPU power connectors plugged in?

only 1 because i thought it was for overclocking with 2 plugged in

[RONOTHAN##]

21 minutes ago, TurkishBTW said:

hi i do have msi center and its on the silent mode dont know if that can be the cause it because ive always had it maybe try it on balance mode? also what i found weird is that i got a higher cpu score for cinebench im using 2024.1.0 also ill run cinebench right now should i run the cpu test or the same test that i got a low score

Uninstall MSI Center and do the Clear CMOS. It can in some instances cause issues, and right now you don't want it getting in the way.