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New laptop underperforming

stevvenson
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hi i have a less than a year old msi raider GE67HX 12UHS (i9 12900HX, rtx 3080 ti) and it is struggling to run games, this isn't the first place i look for answers it is my last resort, because i have done all the things i could think/find in order to fix this. To describe the issue, i often get frame drops and inconstancies and from what i noticed ( on gta V at least) it struggles to keep 60 frames while the CPU/GPU utilization is around 30 and 30 and im just lost I've never had a high end system before and personally i would never buy a gaming laptop but since i was given this one i have no options but to make due. but, I refuse to believe that it struggles to run an 11 year old game plus it can barely run helldivers 2 i had to drop the render resolution by a lot in order for the frame drops that would make it unplayable to stop (its a new game so it might not be related but still) im looking for advice or any leads you could give me towards the right direction. thanks in advance

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12 minutes ago, stevvenson said:

hi i have a less than a year old msi raider GE67HX 12UHS (i9 12900HX, rtx 3080 ti) and it is struggling to run games, this isn't the first place i look for answers it is my last resort, because i have done all the things i could think/find in order to fix this. To describe the issue, i often get frame drops and inconstancies and from what i noticed ( on gta V at least) it struggles to keep 60 frames while the CPU/GPU utilization is around 30 and 30 and im just lost I've never had a high end system before and personally i would never buy a gaming laptop but since i was given this one i have no options but to make due. but, I refuse to believe that it struggles to run an 11 year old game plus it can barely run helldivers 2 i had to drop the render resolution by a lot in order for the frame drops that would make it unplayable to stop (its a new game so it might not be related but still) im looking for advice or any leads you could give me towards the right direction. thanks in advance

Is the poor performance consistent across all games? or just some select titles? Also, are all the drivers updates (from the oem page).

Current built PCs:

1: XFX DD  AMD R7 260x / AMD FX-6300 4.7ghz OC /  MSI 970A Krait edition mobo / Deepcool captain 120 AIO cooler / 10gb of 1866 ram???? / 750W evga psu  / 1TB Seagate 'Cuda + 16GB SSD /  packed into a Bitfenix Shadow  window

2: Intel G3258 3.5 GHZ OC / G1 gaming 4gb GTX960 / 8GB of Ram / 128GB A-data ssd/ misc gigabyte mobo / Alpine Pro rev2.0 cooler / 500W Seasonic PSU / in a Bitfenix Pandora Window

3: AMD A6-7400K 3.8 GHZ OC / Misc AM2+ Gigabyte mobo / Cooler master Hyper T2 Cooler / 1 TB Seagate 'Cuda / 8GB 1866 corsair vengeance pro RAM / XFX 500W psu / in a cougar spike case

4: Intel G3258 oc 4ghz / Random MSI mobo / 1TB seagate 'Cuda / Cooler master hyper T-4 / 8GB Fury X ram / 4GB Club 3D R9 380 / 500W EVGA psu / locked up in a thermaltake versa N21 window

5: AMD FX-6300 4.1OC / Cooler master T4 cooler / MSI 970A gaming motherboard / 1TB Western digital blue / 8GB Hyper X Ram / 500W Thermaltake PSU / 2GB XFX DD R9 280 / Bitfenix Nova window case

The odd laptop: Asus ROG GL552-VW / intel i7 skylake / GTX 960M 2GB / 1TB toshiba HDD / 128 GB A-data M.2 SSD

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10 minutes ago, FeiROG said:

Is the poor performance consistent across all games? or just some select titles? Also, are all the drivers updates (from the oem page).

Gpu drivers are continuously up to date, CPU I can't seem to find a specific driver. I can only find generic drivers from Intel and I haven't updated any other drivers. Also, I've also noticed poor performance in battlefield v. these are the only three games I've played after I got the laptop excluding League of Legends because it's not graphically intense.

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16 minutes ago, stevvenson said:

Gpu drivers are continuously up to date, CPU I can't seem to find a specific driver. I can only find generic drivers from Intel and I haven't updated any other drivers. Also, I've also noticed poor performance in battlefield v. these are the only three games I've played after I got the laptop excluding League of Legends because it's not graphically intense.

have you tried running some benchmarks? and how are the thermals?

Current built PCs:

1: XFX DD  AMD R7 260x / AMD FX-6300 4.7ghz OC /  MSI 970A Krait edition mobo / Deepcool captain 120 AIO cooler / 10gb of 1866 ram???? / 750W evga psu  / 1TB Seagate 'Cuda + 16GB SSD /  packed into a Bitfenix Shadow  window

2: Intel G3258 3.5 GHZ OC / G1 gaming 4gb GTX960 / 8GB of Ram / 128GB A-data ssd/ misc gigabyte mobo / Alpine Pro rev2.0 cooler / 500W Seasonic PSU / in a Bitfenix Pandora Window

3: AMD A6-7400K 3.8 GHZ OC / Misc AM2+ Gigabyte mobo / Cooler master Hyper T2 Cooler / 1 TB Seagate 'Cuda / 8GB 1866 corsair vengeance pro RAM / XFX 500W psu / in a cougar spike case

4: Intel G3258 oc 4ghz / Random MSI mobo / 1TB seagate 'Cuda / Cooler master hyper T-4 / 8GB Fury X ram / 4GB Club 3D R9 380 / 500W EVGA psu / locked up in a thermaltake versa N21 window

5: AMD FX-6300 4.1OC / Cooler master T4 cooler / MSI 970A gaming motherboard / 1TB Western digital blue / 8GB Hyper X Ram / 500W Thermaltake PSU / 2GB XFX DD R9 280 / Bitfenix Nova window case

The odd laptop: Asus ROG GL552-VW / intel i7 skylake / GTX 960M 2GB / 1TB toshiba HDD / 128 GB A-data M.2 SSD

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Also check your drive space.  Windows updates like to hang around after they are installed and can eat like 30 GB.  Also try trimming you drive, and running chkdsk.

 

Finally I would also hit your system with sfc:

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Current build

https://pcpartpicker.com/b/pcY9TW

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31 minutes ago, FeiROG said:

have you tried running some benchmarks? and how are the thermals?

i did some cinebench runs a few days ago because i wanted to undervolt my cpu (which didnt help with temps) and idk if the scores i got where good for my system, ill run it again, also the temps are bothering me while gaming and with the laptop ready to take off from the fan speeds the cpu sits at 96 to 100 but every person that ive asked sais that ths cpu is designed to run this hot but it cant be optimal at least i dont think so.

 

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16 minutes ago, DarkWaterSong said:

Also check your drive space.  Windows updates like to hang around after they are installed and can eat like 30 GB.  Also try trimming you drive, and running chkdsk.

 

Finally I would also hit your system with sfc:

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

i have over 60 percent of my drive empty so its not that, and what is chkdsk? ill try what it sais on the link and report back

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3 hours ago, DarkWaterSong said:

Also check your drive space.  Windows updates like to hang around after they are installed and can eat like 30 GB.  Also try trimming you drive, and running chkdsk.

 

Finally I would also hit your system with sfc:

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

i ran the scan and it fixed some files but i dont see how that helps

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