Ram not detecking

[prozinho050zz]

My girlfriend bought a laptop with a 3050 and 8gb of ram and started to play games but when she told me that she had warning about RAM i went and checked and the task maneger only showed 5.6 gb of ram, whindows settings only shoed 8gb (5.6 usable) but on cpu-z shoed the right speed and capacity.

Her mother went to a teck guy to install whindows and i think he did something to the pc becase im pretty shore on the website it said 520 gb nvme.

Since i never saw somthing like this on ram i ask for your help 

https://pcdiga.com/portatil-lenovo-ideapad-gaming-3-15ach6-262-15-6-shadow-black-82k2028spg-197532566262

[Eigenvektor]

When you say 3050 with 8 GB, are you talking about RAM or VRAM? When you say 5.6 GB, are you talking about used RAM, total RAM or available RAM?

 

When you only have 5.6 GB of 8 GB usable, I would assume that the rest is shown as hardware reserved and set to be used by the CPU's iGPU. You may be able to turn that down in the laptop's BIOS.

 

Maybe provide some screenshots of Task Manager and CPU-Z.

 

15 minutes ago, prozinho050zz said:

and i think he did something to the pc becase im pretty shore on the website it said 520 gb nvme.

I'm confused. What does the NVMe have to do with anything else you said?

[prozinho050zz]

3050 4g Vram and 8GB of ram

Wath setting do i need to turn off or on in BIOS?

[DaMelloOne]

First of all how can you have 520 Gb or GB (IDK which) of ram in your laptop. Also NVME is not RAM ram is DDR, 5.6GB is usable because the system allocates a certain amount of ram to keep the system running. There is no setting in bios the fix this. Or just use Linux. 

[prozinho050zz]

I had an 520gb of storage, so  is there a way of fixing this

[QuantumSingularity]

As people previously mentioned - you can never have all of your RAM as free. Some of it is always reserved for different processes and the OS. As for games - 8GB is pretty much the absolute bare minimum required these days with some games even requiring 16GBs. Also, i am willing to bet it's a single 8GB stick, which just murders the performance by disabling dual channel.

Same with storage - the moment you go and start installing Windows on your drive, it creates 2 additional partitions which are reserved for system. Even with a brand new drive, added as a 2nd drive, not system, you can never fully utilize all of the advertised space. A 2TB drive has 1.86TB of actual useable space once formatted, 1TB has 931GB, 512GB around 476GB, 250GB around 223GB and so on.

Nothing is wrong with your laptop. No one stole a piece of your 8GB stick of memory. That's just how computers work. We can plunge in a lot deeper explanation as to why, but if you are curious, everything is a simple google search away.