pc freezing when playing games

[Altokxc]

hello guys

I am new with pc's and recently made my PC but when I am in the middle of playing a game my screen freezes

and i can only hear the sounds coming out of my headphones and

when i press the windows button on my keyboard and go back to the game it goes back to normal 

 

 

 

my build:

ryzen 5 3600 (stock cooler)

rx 6700xt 

2x8 gb 

corsair cx650w 

Crucial MX500 500GB 

 

[podkall]

What u tried to resolve it?

 

Driver updates?

 

Re-seating anything?

 

Turning off XMP?

 

Is the issue sudden or since you built the PC?

[Altokxc]

it was sudden maybe about 3  weeks ago I built it last year 

December

I haven't tried driver updates and re-seating 

I will update you as soon as possible 

[podkall]

51 minutes ago, Altokxc said:

it was sudden maybe about 3  weeks ago I built it last year 

December

I haven't tried driver updates and re-seating 

I will update you as soon as possible 

yeah you wanna try that,

 

if that doesn't work you wanna try turning off XMP,

 

you also want to have AMD Chipset drivers updated on the CPU,

[Altokxc]

On 3/3/2024 at 12:18 AM, podkall said:

if that doesn't work you wanna try turning off XMP,

 

you also want to have AMD Chipset drivers updated on the CPU,

update: nothing worked for me 

I turned off XMP but that also did nothing i updated my cpu and GPU but that sadly also did nothing to fix it it still freezes  

[podkall]

12 minutes ago, Altokxc said:

update: nothing worked for me 

I turned off XMP but that also did nothing i updated my cpu and GPU but that sadly also did nothing to fix it it still freezes  

how's your disk remaining storage? is your SSD almost full or not?

 

check your SSD with CrystalDiskInfo app, https://crystalmark.info/en/download/

 

see how it is, yes. there's anime theme, there should be a normal one, you want to downlad CrystalDiskInfo not CrystalDiskMark

[Altokxc]

where do i see that i installed it 

[Altokxc]

56 minutes ago, podkall said:

how's your disk remaining storage? is your SSD almost full or not?

 

check your SSD with CrystalDiskInfo app, https://crystalmark.info/en/download/

 

see how it is, yes. there's anime theme, there should be a normal one, you want to downlad CrystalDiskInfo not CrystalDiskMark

i think I found it says 122.1/488.2 GB (25.0%)

[podkall]

51 minutes ago, Altokxc said:

where do i see that i installed it 

 

95% is good health, so I guess it might not be the SSD,

 

you said this suddenly started happening, what change/upgrade is the closest before the problem started happening?

[Altokxc]

31 minutes ago, podkall said:

95% is good health, so I guess it might not be the SSD,

 

you said this suddenly started happening, what change/upgrade is the closest before the problem started happening?

i honestly don't remember i did recently turn on SAM for amd so i went into the bios thats all

i did look online and people said it might be my power supply or the bottleneck my pc has 

[VN1M3LoFi]

did you overclock your gpu? what slots are the ram sticks in and what chipset is the motherboard? (b350,x370,b450,x470,b550,x570?)
what speed are the ram sticks and if you can send the exact ram sticks you've got, try turning off SAM for starters

[Altokxc]

9 hours ago, VN1M3LoFi said:

did you overclock your gpu? what slots are the ram sticks in and what chipset is the motherboard? (b350,x370,b450,x470,b550,x570?)
what speed are the ram sticks and if you can send the exact ram sticks you've got, try turning off SAM for starters

i did try an overclock but at the end, i reverted it all 

My RAM is at the second and fourth slot and I have a b550 

i did turn off SAM and also disabled 4g decoding and resize bar (I needed them to be on for SAM)

will update you guys 

 

[podkall]

5 hours ago, Altokxc said:

i did try an overclock but at the end, i reverted it all 

My RAM is at the second and fourth slot and I have a b550 

i did turn off SAM and also disabled 4g decoding and resize bar (I needed them to be on for SAM)

will update you guys 

 

yeah definitely check out if one of the settings you've turned on or off started causing this problem

[Altokxc]

update: no freezing it was the enabling  of 4g decoding and resize bar that made it happen thx guys i looked it up and my CPU is not good enough for SAM 

On 3/5/2024 at 9:07 PM, podkall said:

yeah definitely check out if one of the settings you've turned on or off started causing this problem

 

On 3/5/2024 at 6:01 AM, VN1M3LoFi said:

did you overclock your gpu? what slots are the ram sticks in and what chipset is the motherboard? (b350,x370,b450,x470,b550,x570?)
what speed are the ram sticks and if you can send the exact ram sticks you've got, try turning off SAM for starters

 

[Altokxc]

I cant mark both of you guys a solution 

[podkall]

21 minutes ago, Altokxc said:

I cant mark both of you guys a solution 

it's fine, glad we could help