Moto Razr+ inner folding screen not covered by the standard warranty

[Attaroth]

Alright so after going through with buying a Razr+ knowing initially the standard warranty didn't cover the inner screen, it was on sale for 699usd and I needed a new phone.

I was thinking by now foldables should be fine for the most part, if anything it would be 6 months before /minor/ damage showed up. 

Within the first month of normal daily use the screen broke, luckily I still qualified for the 'Moto Care' plan that covers physical damage.

Otherwise you have to foot the repair bill which is somewhere about 620usd, yikes.

 

So after falling in love with the phone overall, and sunk cost fallacy in full force. I decided to buy the 'Moto care' plan that was also on sale for 172usd instead of it's full 250usd cost.

Which gives you 3 screen repairs before you deductible goes up.. .

Then, after waiting three days for the digital plan to be "delivered" it still cost me 100usd upfront to file a screen repair ticket.
I wanted the unlocked version of the phone that still worked with Verizon, because Verizon hates phones, so I bought the phone directly from Motorola and the sale price was great.

But now I can't just take it to the store and have them deal with it.
For being Moto's Flagship phone, this is pretty wild. Anyway, I feel this should probably be getting a little more attention than it seems to be.

It sucks, I love my foldable, I bought the cool heavy duty case for it that made it look like a sci-fi device, the form factor is amazing. The cool mini screen was awesome, I love Tiny Youtube with it folded on the table, all the shake actions from my Moto Z2 Force are there(which is the phone I had to go back to). It's all around great and sparked joy, but the screen,,

I don't want to go back to a slab phone

 

Another person on reddit with the same issue:

 

 

[dizmo]

I don't get the point of this post at all.

It just sounds like your complaining because your phones screen wasn't covered under warranty...which you knew prior to purchase.

[Attaroth]

It's just a here's this thing that happened, catastrophic failure within less than a month. From just using it as intended is pretty unexpected.