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Sony WH-CH520 headphones not working

Davis2331
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Hi there!

I got new wireless sony headphones about a month ago, and today they suddenly stopped working, while I was watching a youtube video. I tried the troubleshooting steps which were listed on the sony website, such as trying to charge them, reseting them and so on, but no results. I get no LED output, i even opened them, and all the wires seemed fine and none of them were loose. I tried to contact Sony support, but i couldn't get into their support website, as it states that: "Access was denied".

What should I do? Please help.

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