Crashing and Bluescreen

[KakaoSnask]

Hey folks,

I have hit a wall, and can't seem to find a solution.

I'm experiencing game/system crashing when opening or loading games. 
What I mean by this is, loading the game might crash it or my system, or when I'm in game loading a new map or back to a lobby. 
It does not happen when I'm ''in game, playing''

Example:

Ready or Not: 
Opening the game 50/50 game crash.
In the lobby before starting map no issue
When I start and load the map: 50/50 game/system crash

The Finals:

Opening the game 50/50 game crash
In the lobby no issue
When I connect in to a map or back to lobby after a match 50/50 game/system crash.

Darktide:

Opening the game no issue.
In the lobby no issue. 
connection to a game 50/50 game crash

All of this started happening 4 days ago. I changed most of my setup 6 weeks ago. I did not experience this with my old setup and only with the new since 4 days ago.

Current setup:

MB: ASUS PRIME Z790-P (V2)
CPU: i9 14900K
GPU: 4070 Gigabyte 
RAM: 2x16 GB Vengeance DDR5-6000
PSU: Corsair HX 1000 
Storage: 3x m.2 ( Samsung: 1xEVO 960, 1x970 EVO, 980 Pro )
OS: Win10

Bluescreen error messages: FLTMGR.sys and WATCHDOG.
Game crash error messages: Not enough V-ram. 

 Troubleshooting steps I have done:

 

- Updated Win 10
- Updated GPU driver
- Updated MB drivers
- Stress test (Furmark / Heaven) No issue
- Monitored temperatures doing games and stress test, no issue
- Tested SSD's: 
Games on different SSD's and fresh install of windows on another SSD
All SSD's are updated and tested in SAMSUNG MAGICAN no errors or issues - All SSD's shows status: Good.
- Moved RAM and tried single and dual channel. 
- I have set RAM to both 5400 and 6000, same issue.
- Underclocked and overclocked GPU same issue
- Reinserted GPU 
- chkdsk /s /r no errors
- Windows Memory Diagnostic ( Event viewer showed no errors in the system files ) 

The error messages from bluescreen indicate something with files or where why are installed, I hoped fresh install of windows and isolating the games on different SSD's would pin-point the issue, but no luck, same error message all around.

The error messages regarding v-ram or video, seems odd given that I'm running a 4070. I know its not the strongest of bois but should not be an issue with the games that I play. The same issue occurs when lowering graphics settings in game. 

Please let me know if you have any suggestions! I'm at a loss. 

All the best,

KakaoSnask  



 

 

[Bjoolz]

Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

[KakaoSnask]

Hi Bjoolz,

Thank you for your response.
I found a .dmp file in the minidump folder from 07-12-23. Which seems to be around the first time it happened. 
If its okay I'll paste the error code text instead of sharing all the information in the file.

Error message:
 

SYMBOL_NAME:  nvlddmkm+9176a

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  9176a

FAILURE_BUCKET_ID:  AV_W_(null)_nvlddmkm!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {838100fa-f28b-2ef7-d702-e31713cb338c}

Followup:     MachineOwner
---------

4: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff801`3d390000 fffff801`40ca7000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8f4dab92e290c42d\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Oct 19 19:28:59 2023 (6531675B)
    CheckSum:         03809ED7
    ImageSize:        03917000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

So I'm thinking the ''nvlddmkm'' is something to do with the Nvidia drivers?
I installed the newest drivers yesterday evening with no crashes in Darktide afterwards (but could just be ''lucky''), but tried again today and the same thing happed as before; bluescreen, but no mini dump was created by windows.

I'm still unsure how to continue. 

[KakaoSnask]

New crash error message: Ntfs.sys

To my understanding this error message could potentially also be because of malware.
I haven't downloaded anything out of the ordinary, but running a full scan to see if that could solve the issue. 

Please if anyone has any ideas I'm all for it!