New CPU + led white ,no signil

[pokemark17]

I bought a 5800x3d and installed it but get no display and the CPU led on my motherboard is glowing white my old 3700x won't work either anymore and I've already tried all the clear CMOS steps and replugging stuff , different ram etc 

 

I'm not sure witch bios version I'm running but it should be fairly recent and if nothing else my old CPU should work I've got the latest version on a usb stick and tryed that aswell but nothing GPU is getting power but I get no keyboard power ?

[DoctorNick]

1 minute ago, pokemark17 said:

I bought a 5800x3d and installed it but get no display and the CPU led on my motherboard is glowing white my old 3700x won't work either anymore and I've already tried all the clear CMOS steps and replugging stuff , different ram etc 

 

I'm not sure witch bios version I'm running but it should be fairly recent and if nothing else my old CPU should work I've got the latest version on a usb stick and tryed that aswell but nothing GPU is getting power but I get no keyboard power ?

What motherboard are you using?

[pokemark17]

MSI B450-A PRO MAX,should be compatible with a Bois update and on the specification page it's listed 

 

https://www.msi.com/Motherboard/B450-A-PRO-MAX

[TatamiMatt]

4 minutes ago, pokemark17 said:

MSI B450-A PRO MAX,should be compatible with a Bois update and on the specification page it's listed 

 

https://www.msi.com/Motherboard/B450-A-PRO-MAX

Have you updated the bios? I know you mentioned something about it in original post but im just not clear on what you said, apologies 

[pokemark17]

1 minute ago, TatamiMatt said:

Have you updated the bios? I know you mentioned something about it in original post but im just not clear on what you said, apologies 

I believe I have but not 100% certain

[pokemark17]

2 minutes ago, TatamiMatt said:

Have you updated the bios? I know you mentioned something about it in original post but im just not clear on what you said, apologies 

Even if I hadn't shouldnt my old CPU not still work

[TatamiMatt]

34 minutes ago, pokemark17 said:

Even if I hadn't shouldnt my old CPU not still work

Yeah, it should,

 

Visual inspection of pins and connectors?

[pokemark17]

7 minutes ago, TatamiMatt said:

Yeah, it should,

 

Visual inspection of pins and connectors?

Yeah all seems fine

[TatamiMatt]

10 minutes ago, pokemark17 said:

Yeah all seems fine

this might be a job for someone who knows more than me then