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Intermittent BSODs

GER_T4IGA
By GER_T4IGA
in Troubleshooting
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OS: Win 11 x64 (upgraded from Win 10)
CPU: Ryzen 9 5900HX
Mobo: Asus x570 Crosshair Impact  (BIOS unkown, will go find out🛠️)
RAM: 2x16 GB G.Skill Trident Z RGB 3600MHz 16-19-19-39 (DOCP enabled)

GPU: EVGA 😞 2080Ti  (driver 536.99)

Storage: Samsung 980 Pro 1TB
               PNY XLR8 CS3030 2TB (swapped for AORUS NVMe Gen4 SSD 1TB, issue persists)

Aquacomputer quadro and a bunch of watercooling shit in an Ncase M1 with medium to bad airflow.
Sysnative BSOD collector is still running. Will update this post once it finishes.


Failures happens at irregular intervals and the BSOD screen dissapears so fast I can't even read the error code. It happens intermittenly, mostly while playing games (Anno 1800), Sometimes it crashes while browsing (just watching youtube). I ran furmark and prime95 for 30 minutes to check if it is an overheating issue but it didn't crash. I swapped out the SSD I thought was overheating because it was unavailable multiple times just before a crash. Had some crashes happend while just downloading steam updates, not actively using computer.
Still have to test if the problem persists with stock clocks. Reset GPU for now and will reset RAM at next reboot when checking BIOS.

How can I reinstall windows while keeping my files nowadays? I would like to try that

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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1 hour ago, GER_T4IGA said:

How can I reinstall windows while keeping my files nowadays? I would like to try that

There is the option to "reset windows" and keep files and programs. However, in my experiance it has never fixed anything.

 

IMO, you should backup your files to a spare HDD/SSD and then reinstall windows from scratch with a new/clean windows installation media.

I might be experienced, but I'm human and I do make mistakes. Expand for common PC building advice, a short bio and a list of my components and other tech. I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need.

 

Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm.

 

useful websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier.

 

He/Him

 

I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 3 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). While I believe I have an decent amount of experience in spec’ing, building and troubleshooting computers, keep in mind I'm not an expert or a professional and I make mistakes.

 

Favourite Games of all time: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii

 

Main PC: https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C

 

Secondary PC: https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P

 

TrueNAS Server: https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C

 

Laptop: 13.4" ASUS GZ301ZE ROG Flow Z13, WUXGA 120Hz, i9 12900H, 16GB DDR5, 1TB NVMe SSD, 4GB RTX 3050 Ti, TB4, Win11 Home, Used with: 2*ThinkPad Universal Thunderbolt 4 Dock, Logitech G603, Logitech G502 Hero, Logitech K120, Logitech G915 TKL, Xbox Elite Wireless Controller Series 2, Logitech G PRO X Gaming-Headset (with Blue Icepop in Black), {specs to be updated: two monitors}

 

Other: LTT Screwdriver, LTT Stubby Screwdriver, IFIXIT Pro Tech Toolkit, Playstation 1 SCPH-102, Playstation 2 SCPH-30003, Gameboy Micro Silver OXY-001, Nintendo Wii U WUP-001(03), Playstation 4 CUH-1116A, Nintendo Switch OLED HEG-001, Yamaha RX-A4A Black AV Receiver, Monitor Audio Radius (4*90s, 1*200s, 2*270s, 1*380s), TP-Link TL-SG105-M2, Netgear GS308, IPhone 14 Pro Max 128GB Space Black, Secretlab TITAN Evo (Black SoftWeave Plus Fabric), 2*CyberPower BR1200ELCD-UK BRICs Series, Samsung 40" ES6800 Series 6 SMART 3D FHD LED TV, UGREEN USB 3.2 Gen 2 10Gbps M.2 NVMe SSD Enclosure, SABRENT 3.5" SATA drive docking station

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6 minutes ago, will0hlep said:

There is the option to "reset windows" and keep files and programs. However, in my experiance it has never fixed anything.

 

IMO, you should backup your files to a spare HDD/SSD and then reinstall windows from scratch with a new/clean windows installation media.

Would you generally recommend this as a trouble shooting step fitting the symptoms I described or just as the only sensible alternative I have if I want to "repair" my windows install as I am suspicious of its integrity.

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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Sysnative BSOD Collection app is stuck at Waiting for SystemInfo for more than 30 minutes. Don't know what to do

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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11 minutes ago, GER_T4IGA said:

Sysnative BSOD Collection app is stuck at Waiting for SystemInfo for more than 30 minutes. Don't know what to do

1 hour ago, GER_T4IGA said:

Would you generally recommend this as a trouble shooting step fitting the symptoms I described or just as the only sensible alternative I have if I want to "repair" my windows install as I am suspicious of its integrity.

 

I never recommend using the "reset my PC" option to try and fix windows, because as I said above, In my experiance it never fixes anything.

 

I do recommend that you try reinstalling windows (using a new/clean windows installation media (USB stick)). While frequent blue screens can be hardware related, the ones your describing seem very random and therefore I think it is unlikely that they are hardware related. If it's not fixed after that, then we know it is a hardware issue.

I might be experienced, but I'm human and I do make mistakes. Expand for common PC building advice, a short bio and a list of my components and other tech. I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need.

 

Common build advice: 1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm.

 

useful websites: https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier.

 

He/Him

 

I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 3 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). While I believe I have an decent amount of experience in spec’ing, building and troubleshooting computers, keep in mind I'm not an expert or a professional and I make mistakes.

 

Favourite Games of all time: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii

 

Main PC: https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C

 

Secondary PC: https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P

 

TrueNAS Server: https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C

 

Laptop: 13.4" ASUS GZ301ZE ROG Flow Z13, WUXGA 120Hz, i9 12900H, 16GB DDR5, 1TB NVMe SSD, 4GB RTX 3050 Ti, TB4, Win11 Home, Used with: 2*ThinkPad Universal Thunderbolt 4 Dock, Logitech G603, Logitech G502 Hero, Logitech K120, Logitech G915 TKL, Xbox Elite Wireless Controller Series 2, Logitech G PRO X Gaming-Headset (with Blue Icepop in Black), {specs to be updated: two monitors}

 

Other: LTT Screwdriver, LTT Stubby Screwdriver, IFIXIT Pro Tech Toolkit, Playstation 1 SCPH-102, Playstation 2 SCPH-30003, Gameboy Micro Silver OXY-001, Nintendo Wii U WUP-001(03), Playstation 4 CUH-1116A, Nintendo Switch OLED HEG-001, Yamaha RX-A4A Black AV Receiver, Monitor Audio Radius (4*90s, 1*200s, 2*270s, 1*380s), TP-Link TL-SG105-M2, Netgear GS308, IPhone 14 Pro Max 128GB Space Black, Secretlab TITAN Evo (Black SoftWeave Plus Fabric), 2*CyberPower BR1200ELCD-UK BRICs Series, Samsung 40" ES6800 Series 6 SMART 3D FHD LED TV, UGREEN USB 3.2 Gen 2 10Gbps M.2 NVMe SSD Enclosure, SABRENT 3.5" SATA drive docking station

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Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

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9 minutes ago, Bjoolz said:

Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

https://drive.google.com/file/d/1NfTTdfdVgc7yTbUlrt2rXsWzaGykaEUU/view?usp=sharing
Here is the minidump file. I hope it contains something useful.

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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Looking at the Error code it seems that some operation regarding RAM failed. I will try and revert my RAM to 3400 and see if it helps

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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54 minutes ago, GER_T4IGA said:

https://drive.google.com/file/d/1NfTTdfdVgc7yTbUlrt2rXsWzaGykaEUU/view?usp=sharing
Here is the minidump file. I hope it contains something useful.

This one looks like storage, but if you have more dump files then that would be helpful. Storage and RAM can look a lot like each other because of the page file. 

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13 hours ago, Bjoolz said:

This one looks like storage, but if you have more dump files then that would be helpful. Storage and RAM can look a lot like each other because of the page file. 

Thanks for the info. Unfortunately there for only one dump file (when I look at the date now it is from march. Anything else I can run? SysnativeBSODCollectionApp gets stuck at "Waiting for SystemInfo".

SMART data on the primary 980 Pro 1TB says the drive should be healthy though. I have a drive at hand I could swap out.

I pulled back the RAM to 3400 from 3600 DOCP profile. I played games yesterday night for a few hours without any crashing.  If the issue doesn't come back I'll call it on the RAM ...

http://linustechtips.com/main/topic/334934-unofficial-ltt-beginners-guide/ (by Minibois) and a few things that will make our community interaction more pleasent:
1. FOLLOW your own topics                                                                                2.Try to QUOTE people so we can read through things easier
3.Use PCPARTPICKER.COM - easy and most importantly approved here        4.Mark your topics SOLVED if they are                                Don't change a running system

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7 hours ago, GER_T4IGA said:

SMART data on the primary 980 Pro 1TB says the drive should be healthy though.

The health rating has always been irrelevant as it's up to the manufacturer how much it has to fail before the status changes. The percentage is just how much of the warrantied read and write you have used up, it's not actually related to the health of the drive (You can infer from it, like if it's at 20% after 6 months something is really wrong). You have to be able to read the SMART parameters below the general info (When looking in CDI), but with modern SSDs this is also useless because they removed almost all of the useful parameters. Most of the parameters are considered informational, not critical so you have to know which ones are important. I've seen a few hundred faulty NVMe drives and I have seen less than five show any signs of issues in SMART. NVMe first started having these "new" stats, but new SATA SSDs also often have the new crap SMART. 

 

Let's move the page file to a different drive. When you BSOD, it dumps all the data to the page file and then creates the dump file on the next boot. No dump files usually means an issue with the storage and if the drive has crashed when it's trying to dump the data you don't get any dump files. 

 

If the page file is on something stupid like an external drive or something you know is sketch then that could be the root cause. You want it on C:, but if it's already on C: then move to hopefully start getting dump files. 

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