URGENT! Need help with boot problems!

[Cyan1de]

I have just put my new PC together, we went ahead and flashed bios prior.

My motherboard is the only used product, I bought it for half off through eBay and they had no idea of operating conditions, we did a test bench with older hardware and was able to get windows up and games running but was a struggle kind of.

 

we now have it installed into my new build and cannot seem to get windows to fully install. We’ve gotten close but the splash bios would pop back up and seem to get stuck in loop.

Most of the time we can’t even get it to get past the splash screen to bios or boot menu.

 

SPECS/

Ryzen 7 5800X3D

Gigabyte Vision D B550

Gigabyte Vision 3080Ti OC

Samsung 990 pro 1TB

Corsair Dominator DDR4 (4x8gb)

Asus Thor 850w platinum II

 

Is this a board issue?

what else could be the culprit?

 

thanks! 

[Dukesilver27-]

1 minute ago, Cyan1de said:

was a struggle kind of.

What does this mean?

Did you update the BIOS before putting in the 5800X3D?

 

Such expensive components but you cheap out on the motherboard, kinda weird. Motherboard is very complex, any small damage could cause failure.

[Cyan1de]

9 minutes ago, Dukesilver27- said:

What does this mean?

Did you update the BIOS before putting in the 5800X3D?

 

Such expensive components but you cheap out on the motherboard, kinda weird. Motherboard is very complex, any small damage could cause failure.

Yes we flashed bios but even with a Ryzen 3600 it was hard to get past the bios splash screen, we CMOS reset and re-flashed and all. Finally had it running but seems our troubles followed us.

[Dukesilver27-]

Could you be more explicit? Like what do you mean by hard?

Sometimes just power on but won't POST? Or random restart while powering on?

[Cyan1de]

It is getting stuck on splash screen, after about 5-10 restarts we can get into bios, sometimes having to hard reset & clear CMOS. 

We was able to get it all the way thru most windows install, connected to internet and started an install. Splash screen came back up with a loop and stayed for 30 mins.

 

I understand a windows install can take some time but with this gear it shouldn’t be stuck on loop that long.

 

We are testing now if the NVMe 4.0 slot could be bad.. 

we only have the 990 pro m.2 installed from which is now in 3.0 slot

 

keep getting blue screened…

[Cyan1de]

5 minutes ago, Cyan1de said:

It is getting stuck on splash screen, after about 5-10 restarts we can get into bios, sometimes having to hard reset & clear CMOS. 

We was able to get it all the way thru most windows install, connected to internet and started an install. Splash screen came back up with a loop and stayed for 30 mins.

 

I understand a windows install can take some time but with this gear it shouldn’t be stuck on loop that long.

 

We are testing now if the NVMe 4.0 slot could be bad.. 

we only have the 990 pro m.2 installed from which is now in 3.0 slot

 

keep getting blue screened…

@Dukesilver27-

[Dukesilver27-]

From your description, it could be bad motherboard, or bad CPU which is very unlikely, unless you bent a pin.

But I'm banking on motherboard, I mean, it is used after all.

[Cyan1de]

7 minutes ago, Dukesilver27- said:

From your description, it could be bad motherboard, or bad CPU which is very unlikely, unless you bent a pin.

But I'm banking on motherboard, I mean, it is used after all.

Processor was a clean install lol I’ve bent pins on my old 1600x before this wasn’t the case this time.

 

We are thinking this board is bad in some way it is confused of boot sequence or identifying drives sometimes.

 

The board still had the sticker plastic on it like it came from Gigabyte new. Just a few scratches on heatsinks.

 

probably will just send it back and spend the extra I should have.

[leclod]

You could have a go with only 2 sticks of ram

[Dukesilver27-]

As above post said, if you haven't already, try different combinations of RAM sticks, one at a time, 2 at a time, 2 at a time on different slots, etc.

Otherwise it could be motherboard issue, my motherboard failed out of nowhere, no damage whatsoever, just failed causing random restarts and most of the time unable to POST.

[Cyan1de]

20 minutes ago, Dukesilver27- said:

As above post said, if you haven't already, try different combinations of RAM sticks, one at a time, 2 at a time, 2 at a time on different slots, etc.

Otherwise it could be motherboard issue, my motherboard failed out of nowhere, no damage whatsoever, just failed causing random restarts and most of the time unable to POST.

@leclod

we have moved RAM around no luck,

going to flashback to the previous BIOS instead of the most recent (3 weeks old) version and see if that does anything.. after that I’ll just return & reorder 

[PDifolco]

11 minutes ago, Cyan1de said:

@leclod

we have moved RAM around no luck,

going to flashback to the previous BIOS instead of the most recent (3 weeks old) version and see if that does anything.. after that I’ll just return & reorder 

Yeah, I'd have returned it after getting to BIOS and then crashing/freezing, stinks of a bad mobo

[leclod]

Did you carefully replug, reseat everything ?

[Cyan1de]

20 hours ago, leclod said:

Did you carefully replug, reseat everything ?

Yes I have went thru everything. Only thing to do is flash to previous version of bios which I will try tomorrow been busy today building another pc from my spare parts atleast it runs flawlessly

[Cyan1de]

Update:

I ordered a new NZXT B550 mobo and everything is up and running 100%

Still unknown of what the internal problems with the Vision B550 was but at least i can sleep at night