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Help! PC turning on but no display and shocking when I touch the chassis.

So, 3 months ago I've bought a new PC. But the PSU they sent was incompatible so I had to use an old one that I had. So far so good, until I started noticing shocks whenever I touched the chassis. Then one day I turned on the PC and there was no display. No mouse, keyboard and monitor signal.

 

I've switched the power cable and it fixed this for a week, but the same symptoms appeared again, so I sent the PC to a technician. He tested it, and it worked, so he told me the problem was my house's wiring. I live on a rent and the wiring here sucks, and has no earth wires. He told me to either move out or to get a UPS.

 

So I bought one and everything worked for 3 weeks, until this week the same problem appeared again. I've switched the power cables again, and it worked again for 4 days, but today it happened again, and switching cables is not working.

 

Does anyone have an idea of what it could be? Maybe it is the PSU? Would it cause the computer chassis to shock and the PC to power on but giving no display? What could explain the fact that sometimes the PC works fine and all of a sudden he stops displaying (detail: this only happens when I turn off the PC at night and then try to turn it on the next day)? I've already spent too much money buying the UPS.

 

Thanks for reading.

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I need the PC for my work so I really need help 🙂 thanks

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Do not run a UPS on a socket without grounding, it becomes a safety and fire hazard.

And a UPS won't solve having electricity on the chassis. Grounding would do that.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
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Sounds like you need to move somewhere with proper electrical. Not much you can do if the outlets in your home aren't properly grounded besides fix it, depending on where you live that is something the landlord is responsible for, and it can also break laws and city code not having grounding or proper electrical. Also curious on what make and model PSU you have in it?

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4 hours ago, SpookyCitrus said:

Sounds like you need to move somewhere with proper electrical. Not much you can do if the outlets in your home aren't properly grounded besides fix it, depending on where you live that is something the landlord is responsible for, and it can also break laws and city code not having grounding or proper electrical. Also curious on what make and model PSU you have in it?

Yes she is responsible, but here in Brazil she can delay the repair for months. Tho if this is the only way then that's what I'll do.

 

Would improper grounding alone cause the problems I'm facing?

 

My PSU is a 500W EVGA model 100-W1-0500-KR.

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5 hours ago, 191x7 said:

Do not run a UPS on a socket without grounding, it becomes a safety and fire hazard.

And a UPS won't solve having electricity on the chassis. Grounding would do that.

So the only solution would be to get a proper wiring on the house?

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1 hour ago, bifinhogod said:

So the only solution would be to get a proper wiring on the house?

 

Are these the type of outlets you use?

Brazil Power Adapter - Electrical Outlets & Plugs | World-Power-Plugs.com

 

Do you have a multimeter or a voltage meter? Can you check if there's voltage on the grounding pin in the socket?

Can you measure the voltage on your case?

 

The grounding should take the excess voltage from the case through the PSU into the house wiring and then into the ground.

 

But even with no grounding, the PC chassis should not have voltage on it. It means something is providing voltage to the mass (on the case) and the ground wiring isn't grounding. 

 

I've seen faulty power strips cause some voltage on the grounding pins in it, and I've seen cheap outlets having some voltage on the grounding pin although the grounding has been done right (?!) but also faulty components releasing some voltage onto the case.

 

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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