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Very rare lockup with no known cause

fastfishy2
By fastfishy2
in Graphics Cards
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Go to solution Solved by 191x7,
57 minutes ago, fastfishy2 said:

Second one didn't do much. First one said "Error 87, The online/cleanup-image option is unknown". I haven't set any restore points or images so I'm not surprised.

Sorry, there was a typo, there should be a space between /online and /cleanup-image like this: 

DISM /Online /Cleanup-Image /RestoreHealth

I was writing on my phone and did not notice the lack of space between them.

 

Edit: After this, do SFC /scannow.

If SFC finds no issues, your Windows should be fine.

Posted

I don't have much in the way of log files for this so I have to just describe it as best I can.

 

B550-A Strix (BIOS at the time was ASUS 2806 / AGESA 1207; has since been updated to Asus 3002)

RTX 4070, latest drivers

R7 5800X3D 

32gb Ripjaws 3200mhz CL16 (16x2gb)

Boot drive: Samsung 860 EVO 500gb SATA

Cooler: Noctua NH-D15S Chromax w/ AS Ceramique-2 paste

PSU: Corsair RM750X 2021

 

CPU, GPU, and VRAM temps never even get close to concerning. RAM is fully inserted and is running at its rated speed due to me telling it to in BIOS. RAM Slots are populated as per motherboard manual too. GPU drivers are up to date as of when this happened.

 

The lockup itself:

Primary monitor display basically freezes to what it was last showing. I can bring up task manager onto my second monitor but total usages are pegged at a fixed number (in this case 69% for CPU and maybe 32% for RAM) and all the application tabs underneath have no Icons and show 0% under every category. In this case, I was running 3Dmark Port Royal stress test and it was at loop 18/20 when the primary monitor basically froze, although the PC otherwise seemed to be running normally. I had HWINFO64 running in the background. 

I was able to shut down the PC using the start menu on my other monitor, so I didn't have to hard reset, and while I was clicking into it the Windows search bar flashed up a few times on the primary monitor, indicating it was still getting some sort of display updates. Only thing abnormal I noticed during shutdown was something called "DXGI-somethingsomething" in the list of programs waiting to be shut down. On reboot, I re-ran the same stress test without issue for all 20 loops, although 3Dmark neglected to flash up my result screen afterward (something it does sometimes, this doesn't worry me too much), this time without HWINFO running. 

 

LOGS:

No WHEA errors have been logged and the only logs in Event Viewer around that time are 3 'error' logs, all under DistributedCOM with eventID 10010. All 3 mention a server response issue with DCOM and 2 of the 3 specifically mention Microsoft processes: MicrosoftOfficeHub and Microsoft.Windows.Search. I can reply with more details on them if this is needed.

 

I also checked my 3Dmark logs and although it has a log file for the relevant stress test that froze, I can't read it.

 

History

I haven't worried about this lockup because the last time it was happening was a couple months ago when I was playing The Last of Us Part I, and a couple of times it did this when I closed down the game. It never happened since, so I put it down to just being the game, and moved on. I'm a bit confused why it suddenly popped up again. I've run every manner of game, benchmark, and general PC use case in the meantime and it's never happened until today.

 

What I've done since then:

Updated motherboard BIOS

Updated AMD chipset drivers

Restarted PC

Ran 3Dmark Speed Way stress test w/HWINFO64 in the background (passed)

Ran Cinebench R23 w/ HWINFO in background (normal behaviour)

 

 

 

I really don't know if this is enough to go on but it's confusing the heck out of me. If anyone knows what it could be, I'm all ears.

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7 minutes ago, fastfishy2 said:

I don't have much in the way of log files for this so I have to just describe it as best I can.

 

B550-A Strix (BIOS at the time was ASUS 2806 / AGESA 1207; has since been updated to Asus 3002)

RTX 4070, latest drivers

R7 5800X3D 

32gb Ripjaws 3200mhz CL16 (16x2gb)

Boot drive: Samsung 860 EVO 500gb SATA

Cooler: Noctua NH-D15S Chromax w/ AS Ceramique-2 paste

PSU: Corsair RM750X 2021

 

CPU, GPU, and VRAM temps never even get close to concerning. RAM is fully inserted and is running at its rated speed due to me telling it to in BIOS. RAM Slots are populated as per motherboard manual too. GPU drivers are up to date as of when this happened.

 

The lockup itself:

Primary monitor display basically freezes to what it was last showing. I can bring up task manager onto my second monitor but total usages are pegged at a fixed number (in this case 69% for CPU and maybe 32% for RAM) and all the application tabs underneath have no Icons and show 0% under every category. In this case, I was running 3Dmark Port Royal stress test and it was at loop 18/20 when the primary monitor basically froze, although the PC otherwise seemed to be running normally. I had HWINFO64 running in the background. 

I was able to shut down the PC using the start menu on my other monitor, so I didn't have to hard reset, and while I was clicking into it the Windows search bar flashed up a few times on the primary monitor, indicating it was still getting some sort of display updates. Only thing abnormal I noticed during shutdown was something called "DXGI-somethingsomething" in the list of programs waiting to be shut down. On reboot, I re-ran the same stress test without issue for all 20 loops, although 3Dmark neglected to flash up my result screen afterward (something it does sometimes, this doesn't worry me too much), this time without HWINFO running. 

 

LOGS:

No WHEA errors have been logged and the only logs in Event Viewer around that time are 3 'error' logs, all under DistributedCOM with eventID 10010. All 3 mention a server response issue with DCOM and 2 of the 3 specifically mention Microsoft processes: MicrosoftOfficeHub and Microsoft.Windows.Search. I can reply with more details on them if this is needed.

 

I also checked my 3Dmark logs and although it has a log file for the relevant stress test that froze, I can't read it. Interestingly it does not have 'FAILED' at the end of the file name like I would expect. I can provide this file as well if it is needed.

 

History

I haven't worried about this lockup because the last time it was happening was a couple months ago when I was playing The Last of Us Part I, and a couple of times it did this when I closed down the game. It never happened since, so I put it down to just being the game, and moved on. I'm a bit confused why it suddenly popped up again. I've run every manner of game, benchmark, and general PC use case in the meantime and it's never happened until today.

 

What I've done since then:

Updated motherboard BIOS

Updated AMD chipset drivers

Restarted PC

Ran 3Dmark Speed Way stress test w/HWINFO64 in the background (passed)

Ran Cinebench R23 w/ HWINFO in background (normal behaviour)

 

 

 

I really don't know if this is enough to go on but it's confusing the heck out of me. If anyone knows what it could be, I'm all ears.

Sounds like a stability issue to me. Why the stress test? Did you OC something? If it happens randomly, keep track of it with pen and paper and then check your task scheduler for things that may were set to run at those dates and times. Can you reproduce the error?

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Did you OC your RAM manually or did you use XMP (DOCP)?

 

Any GPU vBios updates?

 

Tried disabling Multiplane Overlay MPO?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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1 minute ago, 191x7 said:

Did you OC your RAM manually or did you use XMP (DOCP)?

 

Any GPU vBios updates?

 

Tried disabling Multiplane Overlay MPO?

I just set the speed in bios, maybe I should go use docp instead.

 

No vbios updates to my GPU except out of box.

 

I'm not even sure what MPO is, I'll have a look.

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21 minutes ago, Applefreak said:

Sounds like a stability issue to me. Why the stress test? Did you OC something? If it happens randomly, keep track of it with pen and paper and then check your task scheduler for things that may were set to run at those dates and times. Can you reproduce the error?

I was running the stress test to warm up my room because it is cold here lol. No manual OCs to speak of. Reproducing the issue is the prime difficulty here otherwise I might have an easier time narrowing the culprit.

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2 minutes ago, fastfishy2 said:

I was running the stress test to warm up my room because it is cold here lol. No manual OCs to speak of. Reproducing the issue is the prime difficulty here otherwise I might have an easier time narrowing the culprit.

Might be a good idea to do something more useful and run something like folding@home instead the next time. Cold usually means moisture as well, so that could be an issue. Also note that your PSU will have issues in certain temp ranges. Many won't perform well if the room temperature goes below 12C on average. 

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20 minutes ago, fastfishy2 said:

I just set the speed in bios, maybe I should go use docp instead.

If you've just set the frequency to the advertised one without increasing the latencies (and perhaps the voltages), you did a terrible overclocking job and made your system unstable.

The JEDEC spec does not only run a lower frequency (like 2133, 2400 or 2666), the timings are also low. Increasing the frequency requires adjusting the timings. The RAM is usually advertised at speeds using XMP (or EXPO on ddr5 amd), and Extended Memory Profiles means not just the higher frequency but the adjusted timings and often the voltage.

For example, a ddr4 3200 CL16 kit might run XMP 3200 cl16 with 1.3500V while without XMP it might have a spec of 2400 cl12 1.2V.

 

Just OC your RAM properly and the issues will go away.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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18 minutes ago, 191x7 said:

If you've just set the frequency to the advertised one without increasing the latencies (and perhaps the voltages), you did a terrible overclocking job and made your system unstable.

The JEDEC spec does not only run a lower frequency (like 2133, 2400 or 2666), the timings are also low. Increasing the frequency requires adjusting the timings. The RAM is usually advertised at speeds using XMP (or EXPO on ddr5 amd), and Extended Memory Profiles means not just the higher frequency but the adjusted timings and often the voltage.

For example, a ddr4 3200 CL16 kit might run XMP 3200 cl16 with 1.3500V while without XMP it might have a spec of 2400 cl12 1.2V.

 

Just OC your RAM properly and the issues will go away.

ok, that was a nooby move from me considering how many systems I've built. I just figured Asus had changed the name on things. Basically what I'd done was set the ram to 3200 but not changed anything else. I set the ram speed back to Auto and managed to find DOCP, which I turned on, so that's taken care of. Question is, is it likely I damaged anything? I didn't touch voltages.

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39 minutes ago, Applefreak said:

Might be a good idea to do something more useful and run something like folding@home instead the next time. Cold usually means moisture as well, so that could be an issue. Also note that your PSU will have issues in certain temp ranges. Many won't perform well if the room temperature goes below 12C on average. 

Room temp was around 16-18c, I just feel the cold a bit more sometimes. Also, I've heard of folding@home but never used it, was that the thing where your PC basically lends its hardware to protein folding simulations?

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5 minutes ago, fastfishy2 said:

ok, that was a nooby move from me considering how many systems I've built. I just figured Asus had changed the name on things. Basically what I'd done was set the ram to 3200 but not changed anything else. I set the ram speed back to Auto and managed to find DOCP, which I turned on, so that's taken care of. Question is, is it likely I damaged anything? I didn't touch voltages.

There shouldn't be any damage. No worries.

Test the stability.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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20 minutes ago, 191x7 said:

There shouldn't be any damage. No worries.

Test the stability.

Memtest 5, right?

 

God, I can't believe I made such a stupid mistake. I remember enabling XMP back in my i3-4170 days, and DOCP when I got my R5 3600, but it'd been 3 years since I'd built a PC when I got the 5800X3D and I stupidly assumed they'd just changed the name of the setting or done something else funky. Probably because I almost never go into EZ mode, so I never saw it. Should I do any checks for corrupted software/ OS because of this or is that a non-issue too.

 

EDIT: I also just cleared my CMOS, properly, with the jumper pins and a flat head according to the instructions in the motherboard manual. Reapplied DOCP and my case fan speeds (I have them all constant 75% as they're BE QUIET! fans, except the CPU fan which has a curve). I don't think I cleared the residual power from my system when I took the battery out earlier so that'll be why my bios settings didn't get wiped. Oh well, that's all done now. PC is working fine so far.

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3 hours ago, fastfishy2 said:

Memtest 5, right?

 

God, I can't believe I made such a stupid mistake. I remember enabling XMP back in my i3-4170 days, and DOCP when I got my R5 3600, but it'd been 3 years since I'd built a PC when I got the 5800X3D and I stupidly assumed they'd just changed the name of the setting or done something else funky. Probably because I almost never go into EZ mode, so I never saw it. Should I do any checks for corrupted software/ OS because of this or is that a non-issue too.

 

EDIT: I also just cleared my CMOS, properly, with the jumper pins and a flat head according to the instructions in the motherboard manual. Reapplied DOCP and my case fan speeds (I have them all constant 75% as they're BE QUIET! fans, except the CPU fan which has a curve). I don't think I cleared the residual power from my system when I took the battery out earlier so that'll be why my bios settings didn't get wiped. Oh well, that's all done now. PC is working fine so far.

Checking the Windows with 

Dism /online/cleanup-image /restorehealth

and

Sfc /scanow

Is a good idea.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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17 minutes ago, 191x7 said:

Checking the Windows with 

Dism /online/cleanup-image /restorehealth

and

Sfc /scanow

Is a good idea.

what do those stand for? Are they command prompts or file locations? I'm a bit confused.

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23 minutes ago, fastfishy2 said:

what do those stand for? Are they command prompts or file locations? I'm a bit confused.

Commands you can do in command prompt (cmd), PowerShell or Windows Terminal.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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15 minutes ago, 191x7 said:

Commands you can do in command prompt (cmd), PowerShell or Windows Terminal.

Second one didn't do much. First one said "Error 87, The online/cleanup-image option is unknown". I haven't set any restore points or images so I'm not surprised.

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57 minutes ago, fastfishy2 said:

Second one didn't do much. First one said "Error 87, The online/cleanup-image option is unknown". I haven't set any restore points or images so I'm not surprised.

Sorry, there was a typo, there should be a space between /online and /cleanup-image like this: 

DISM /Online /Cleanup-Image /RestoreHealth

I was writing on my phone and did not notice the lack of space between them.

 

Edit: After this, do SFC /scannow.

If SFC finds no issues, your Windows should be fine.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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28 minutes ago, 191x7 said:

Sorry, there was a typo, there should be a space between /online and /cleanup-image like this: 

DISM /Online /Cleanup-Image /RestoreHealth

I was writing on my phone and did not notice the lack of space between them.

 

Edit: After this, do SFC /scannow.

If SFC finds no issues, your Windows should be fine.

It said windows found corrupt files and successfully repaired them. Does this mean I'm good to go?

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2 minutes ago, fastfishy2 said:

It said windows found corrupt files and successfully repaired them. Does this mean I'm good to go?

I always recommend rechecking after a reboot if sfc did find issues and repaired them.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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1 minute ago, 191x7 said:

I always recommend rechecking after a reboot if sfc did find issues and repaired them.

so, reboot and try the process again. Got it.

 

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9 minutes ago, 191x7 said:

I always recommend rechecking after a reboot if sfc did find issues and repaired them.

"Windows did not find any integrity violations." I guess that makes me a happy camper. Thank you so much for all your help, you're a godsend.

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9 minutes ago, fastfishy2 said:

"Windows did not find any integrity violations." I guess that makes me a happy camper. Thank you so much for all your help, you're a godsend.

Good to hear.

 

Make sure you're using the latest chipset drivers from AMD:

https://www.amd.com/en/support/chipsets/amd-socket-am4/b550

 

There are other drivers you can check with IOBit Driver Booster (just make sure to unselect the bloatware during installation).

 

Use Samsung Magician to check your SSD for new firmware.

 

Use PatchMyPc (Home Updater) to update your apps.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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2 hours ago, 191x7 said:

Good to hear.

 

Make sure you're using the latest chipset drivers from AMD:

https://www.amd.com/en/support/chipsets/amd-socket-am4/b550

 

There are other drivers you can check with IOBit Driver Booster (just make sure to unselect the bloatware during installation).

 

Use Samsung Magician to check your SSD for new firmware.

 

Use PatchMyPc (Home Updater) to update your apps.

Thanks heaps again. Yknow for someone who's built several of my own systems I am somewhat surprisingly lax on updating software stuff. I never even updated chipset drivers or BIOS on my Asus Prime B450 plus board for the three years I had it.

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1 minute ago, fastfishy2 said:

 I never even updated chipset drivers or BIOS on my Asus Prime B450 plus board for the three years I had it.

And thus you did not get the performance improvements, fixes, memory compatibility improvements, and new features new BIOS versions bring.

That's a bad habit. 

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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