Games and 3DMark crashing

[mecurt78]

This only started happening a few weeks ago. Before then, PC was running fine. Shortly after my supervisor introduced me to Hunt: Showdown, Hunt would start randomly crashing mid-game. I originally thought it was just Hunt, but eventually Discord would begin restarting itself mid-game, Steam would occasionally crash, and Hunt would begin crashing much more frequently. About a week ago I decided to run 3DMark (just the Steam demo so far), and it frequently crashes without an error message. Currently, 3DMark will crash at some point in the demo, run through the GPU tests just fine, and then it'll load but not run the CPU test.

 

My hardware is as follows:

• i7-13700K, no overclock.
• ASUS Z690-E motherboard
• SAMSUNG 980 PRO M.2 for the system drive
• Corsair Vengeance 64GB (2x32) 5600MHz
• MSI RTX 3080

All components were bought December 2022, except for my 850W power supply, which I bought a couple weeks ago since my other one was a bit older and from a time where I kept my PC on the carpet, so I thought it might have been causing my crashing problems somehow.

 

Stuff I've tried so far:

• Running with an old GTX 1080, same problems.
• Running with one RAM stick, same problems.
• Ran memtest (the one that is built in to the Z690-E BIOS) twice, showed no errors.
• Resetting Windows, seemed to kinda work for a while but then it started acting up again later on in the same day.
• Running DDU and installing newest drivers, same problems.
• Uninstalled Armoury Crate (comes installed through the motherboard), fixed my 3DMark crashing on startup, but still crashing later on.
• Set my BIOS to use PCIE gen 3 instead of auto (I read this as a potential solution to 3DMark), same problems.

 

This is my first time posting here so I don't know what else to provide, but I'm open to giving any required information if it'll help fix this. I've been troubleshooting this myself for two weeks now and haven't had a solid gaming experience during that time, so I'm ready to try just about anything to get this thing fixed. The nuclear option that my friends suggested of buying a new PC would definitely work, but I'd rather keep this one I've been adding on to for a decade now instead of just tossing it in the trash.

[191x7]

Latest Bios?

Latest SSD firmware?

Which CPU cooler? Temperatures under load?

[mecurt78]

2 minutes ago, 191x7 said:

Latest Bios?

Latest SSD firmware?

Which CPU cooler? Temperatures under load?

Cooler is a Thermaltake UX200 SE 5V. Unsure on temperatures, I could install something to monitor them if you think that cooler wouldn't be able to handle the CPU (I just got it because I was swapping from an older liquid cooler that didn't fit my new motherboard, and it was cheap). BIOS was updated about a week ago to latest. Samsung Magician is saying that the SSD is on the latest firmware.

[Hinjima]

8 minutes ago, mecurt78 said:

Cooler is a Thermaltake UX200 SE 5V. Unsure on temperatures, I could install something to monitor them if you think that cooler wouldn't be able to handle the CPU (I just got it because I was swapping from an older liquid cooler that didn't fit my new motherboard, and it was cheap). BIOS was updated about a week ago to latest. Samsung Magician is saying that the SSD is on the latest firmware.

The 13700k is quite a hot chip and the Thermaltake UX200 SE 5V is a very small cooler.  Check your temperatures and report back here

[191x7]

10 minutes ago, mecurt78 said:

Cooler is a Thermaltake UX200 SE 5V. Unsure on temperatures, I could install something to monitor them if you think that cooler wouldn't be able to handle the CPU (I just got it because I was swapping from an older liquid cooler that didn't fit my new motherboard, and it was cheap). BIOS was updated about a week ago to latest. Samsung Magician is saying that the SSD is on the latest firmware.

That cooler, I don't think it's strong enough for that furnace of a CPU.

 

Use OpenHardwareMonitor, HWInfo64, or HWMonitor, and monitor your temperatures.

 

As CPU stress tests you can use OCCT, Prime95, or Aida64 CPU stress test.

There's MSI Kombustor, Furmark, Unigine Heaven, and OCCT GPU for the GPU.

[mecurt78]

9 minutes ago, Hinjima said:

The 13700k is quite a hot chip and the Thermaltake UX200 SE 5V is a very small cooler.  Check your temperatures and report back here

 

6 minutes ago, 191x7 said:

That cooler, I don't think it's strong enough for that furnace of a CPU.

 

Use OpenHardwareMonitor, HWInfo64, or HWMonitor, and monitor your temperatures.

 

As CPU stress tests you can use OCCT, Prime95, or Aida64 CPU stress test.

There's MSI Kombustor, Furmark, Unigine Heaven, and OCCT GPU for the GPU.

Just checked CPU temps with Intel XTU and it was getting up to 100*C and thermal throttling before it'd crash. I'll head down to Best Buy and snag a beefier cooler; will update here if it fixes it or not.

[Hinjima]

1 minute ago, mecurt78 said:

 

Just checked CPU temps with Intel XTU and it was getting up to 100*C and thermal throttling before it'd crash. I'll head down to Best Buy and snag a beefier cooler; will update here if it fixes it or not.

Oh yeah, that will do it    Check if they have a Peerless Assassin SE 120, they are fantastic.
A beefy Dual Tower will do the trick, just check your case's CPU cooler height compatabilty.

[191x7]

2 minutes ago, mecurt78 said:

 

Just checked CPU temps with Intel XTU and it was getting up to 100*C and thermal throttling before it'd crash. I'll head down to Best Buy and snag a beefier cooler; will update here if it fixes it or not.

If you're going for an Air Cooler, the Thermalright Peerless Assassin is one of the best coolers and it's quite cheap.

 

Edit:

There are LGA1700 contact frames for the Intel 12th and 13th gen, those help with cooling, sometimes a lot.

Something like this:

https://www.amazon.com/Contact-Bending-Correction-Retrofit-17XX-BCF/dp/B0BLZ56YYZ/ref=sr_1_4?keywords=lga+1700+bracket&qid=1690057916&sr=8-4

[mecurt78]

3 hours ago, Hinjima said:

Oh yeah, that will do it    Check if they have a Peerless Assassin SE 120, they are fantastic.
A beefy Dual Tower will do the trick, just check your case's CPU cooler height compatabilty.

 

3 hours ago, 191x7 said:

If you're going for an Air Cooler, the Thermalright Peerless Assassin is one of the best coolers and it's quite cheap.

 

Edit:

There are LGA1700 contact frames for the Intel 12th and 13th gen, those help with cooling, sometimes a lot.

Something like this:

https://www.amazon.com/Contact-Bending-Correction-Retrofit-17XX-BCF/dp/B0BLZ56YYZ/ref=sr_1_4?keywords=lga+1700+bracket&qid=1690057916&sr=8-4

I tried looking for that, but they didn't have one. I really didn't want to wait on Amazon shipping either, so I just got a Corsair H150I Elite AOI. I started out this build with water cooling, so now I guess I've gone full circle. It was almost a mistake because the case is older and barely supports radiators that big. But temps are now steady at around 60 during the benchmark and jump up to 85 during the CPU test, with no crashes. Seems like my problem is fixed, thanks!

[Hinjima]

48 minutes ago, mecurt78 said:

 

I tried looking for that, but they didn't have one. I really didn't want to wait on Amazon shipping either, so I just got a Corsair H150I Elite AOI. I started out this build with water cooling, so now I guess I've gone full circle. It was almost a mistake because the case is older and barely supports radiators that big. But temps are now steady at around 60 during the benchmark and jump up to 85 during the CPU test, with no crashes. Seems like my problem is fixed, thanks!

Ayoo thats fantastic news! Wohooo!    A small tip for AIO. Set the pump speed to a constant speed of something that is not audible or annoying, around 65-75% is my guess.   Its better for the pump to run a bit faster at a constant speed than fluctuating constantly, less wear on the pump .  Same with a car engine, if you full throttle then brake then full throttle again all the time, that will wear the engine out a lot faster than cruising at 60mph on the highway.
Happy gaming bud!