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[AndreiArgeanu]

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[emosun]

was the machine working previously or is it a new build

[AndreiArgeanu]

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[AndreiArgeanu]

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[GeorgeMKane]

9 minutes ago, AndreiArgeanu said:

My friend has a ryzen 5 3600 with a Asus TUF B450 PLUS II which isn't showing an image so not sure if it's posting. Tried swapping gpus. The box it came in had a sticker applied to say ryzen 5000 ready and I know that in some cases at least, CPU support for older gen is removed. The product page says it has a 256mb ROM, not sure that means much. The motherboard has a bios flashback button. Should they try installing an older bios or do the latest bioses still offer ryzen 3000 suport?

It should work with that cpu out of the box. They're sure the video cable is connected proper to the monitor and to the graphics card not the motherboard?

 

If they bought the cpu or motherboard used (and not brand new), or if they bought them from a third party, that could be an issue there.

[AndreiArgeanu]

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[GeorgeMKane]

6 minutes ago, AndreiArgeanu said:

Motherboard is new. caps lock and numlock do not light up or stop when pressed which probably indicated that it isn't posting in the first place. 2 gpu's have been tried. Plugged into them as well.

Actually I was wrong. B450 supports Ryzen 2000 series out of the box. Even though the box says Ryzen 5000 series ready, you may have to update the BIOS anyways. I would recommend doing that before returning anything.

[AndreiArgeanu]

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[GeorgeMKane]

2 minutes ago, AndreiArgeanu said:

There's usually motherboard revisions which provide newer bios versions out of the box. The box has ryzen 3000 ready printed on it, and a ryzen 5000 ready sticker attached next to it. I wanted to try flashing to an older bios anyway just to make sure.

I don't think an older BIOS would help. You should update to a newer one, to make sure even more is supported. Could be a bad batch on the cpu though. May I ask if new cpu, why not Ryzen 5 5600?

[emosun]

4 minutes ago, AndreiArgeanu said:

There's usually motherboard revisions which provide newer bios versions out of the box. The box has ryzen 3000 ready printed on it, and a ryzen 5000 ready sticker attached next to it.

well that just means ryzen 3000 had the possibility of working with it and someone put a 5000 sticker on it later.

update to the latest not an older one.

[emosun]

1 minute ago, GeorgeMKane said:

Could be a bad batch on the cpu though

i'd sooner expect several dead boards before getting a dead cpu , the tolerances are always tighter on cpu's vs boards

[GeorgeMKane]

Just now, emosun said:

i'd sooner expect several dead boards before getting a dead cpu , the tolerances are always tighter on cpu's vs boards

Yeah. Once I was like 99% sure I had a bad board. I ended up just exchanging both the cpu and motherboard, because I didn't want to chance it and have to wait even longer.

[AndreiArgeanu]

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[GeorgeMKane]

2 minutes ago, AndreiArgeanu said:

So it's guaranteed that the latest bios had ryzen 3000 support?

Not my purchase decision. Also 3600 is about 60£ in their local currency, 5600 is more than double that at 130£. Even if it was 20-30£ more it still wouldn't be worth it.

• Yes. Even if they had a mid range BIOS in there, especially if the box says Ryzen 5000 Series Ready then it should work with the 3600 no problem.
• What about the Ryzen 5 5500? Should be about the same. Anyways, it should've worked with the motherboard. Maybe just exchange or RMA both, just in case. What gpu & psu is in the build?

[AndreiArgeanu]

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[emosun]

4 minutes ago, AndreiArgeanu said:

So it's guaranteed that the latest bios had ryzen 3000 support?

no , just means someone was told to put that on the box.

if i told you i was scuba diving ready and didn't have a scuba suit on you'd probably question that

[AndreiArgeanu]

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[emosun]

4 minutes ago, AndreiArgeanu said:

I meant the latest bios. If they use bios flashback with the latest bios is it guaranteed they're going to have ryzen 3000 support.

it should. the reasons for UNSUPPORTING cpus are extremely rare unless the board literally was never functional with them and was recalled

[AndreiArgeanu]

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